Hotel Dengan Spa di Maryland, Amerika Syarikat

We stayed overnight and enjoyed this very recently renovated hotel. It's bright, spacious, and welcoming. The modern decor is a bit minimalist but the bed, room appointments, and bath were all first-rate. And the price is reasonable. One minus: the bathroom has a motion-activated light; if you get up during the night to use the bathroom, the light comes on with blinding blindness that is disorienting and can make it difficult to get back to sleep.

地理位置很好。 性價比很高，房間寬敞，前台熱情。整體感覺讓人舒服。停車在馬路對面，過夜的話USD$13美金

The Sheraton Rockville Hotel has been really great to work with for group blocks! The Sales Director, Shalomi Sanders, was really attentive to our group requests and communicated well every step of the way. We will definitely use the Sheraton Rockville again!

We've stayed here before and enjoyed it, so we chose this as our hotel when visiting the area again. However, this hotel is lacking in several ways, one of them is service. We arrived in the evening and the elderly valet came out, not to help, but to tell us we couldn't park in the courtyard. We were going to valet, so we weren't parking but going to unload our luggage as we did last time. As we began unloading, the man came out pulling the luggage cart I was going to get. As he was rolling it our way, someone walked into the courtyard distracting him and he let go of the cart still in motion, walked off, and allowed the cart to ram into our new car. I was loading the cart, I told him we would do it, he took over and put my $500 carryon on the top where it wasn't secure, pulled the cart and sent it flying. My luggage went rolling leaving gashes in all sides of it. We rented a mobility scooter delivered to the hotel and the same valet didn't understand what the customer service clerk kept telling him, which was to retrieve the scooter from the valet closet. Finally, he figured it out, went to the closet and did not understand how to turn it on. Because of this, I had to walk to the closet on my crutches, go inside, and find the scooter. Once in, I asked for the key, no one knew what I was talking about. We eventually made it to the room and the same man asked if we wanted our luggage left in the hall? No, we wanted it in the suite, so he pulled the cart in. We asked about the mini fridge, he said there had to be one but he didn't know where. Upon checkout, we wanted in the room over an hour for the cart that never showed. Every time we called, they put us on hold and never picked up. I went down on my crutches where one attendant was just sitting, asked for a cart, the cart was brought and left in the lobby. I couldn't take it up w my crutches, so the person I was with had to come down and get it. I requested the car, no one brought it around, so we eventually were able to leave at 12:10PM after being ready to leave at 10:30AM. I love the space in the suites, but the poor service was unacceptable, and we will stay elsewhere next time.

Great service really nice front office staff. Special shout out to Kenyatta who managed to take care of the numerous people crowding in the lobby because of the upcoming ice storm. She is cheerful, friendly and unfazed. A real professional. What a pleasure to come to such a clean and pleasant environment after a long day at work and facing a snow storm, the second one to hit this area. God bless you guys.

I’m writing this review because I had an amazing experience with one of the guest service staff members at the Marriott Baltimore Waterfront Minbahadur Ghimire. He was incredibly friendly and went out of his way to ensure that my stay was nothing short of perfect. His attention to detail and willingness to help with everything, from making sure the TV was working smoothly to setting up Netflix for me, made my stay feel personalized and truly exceptional. The hotel itself is beautiful and well-maintained, with spacious rooms that are kept spotlessly clean. The restaurant offers a wide variety of delicious dishes, catering to all tastes and dietary preferences. Every meal was fresh, and the dining experience was a highlight of my stay. The only area that could use improvement is the gym. The equipment is outdated and could definitely use an upgrade. With newer machines and more options, the gym would certainly set the hotel apart even more. Aside from that, the hotel’s location is fantastic. It’s right on the waterfront, close to many attractions, and provides easy access to everything Baltimore has to offer. Overall, my experience was great, and I highly recommend staying here! This version highlights the staff first, as requested, then provides details about the hotel and amenities, including the gym feedback.

I had a fabulous time on a girls trip this past weekend. Desiree provided the BEST check-in experience EVER! She recognized my status, offered me an upgrade and allowed me to check in early as my flight was there mid morning. When I told her how much I appreciated her kindness she even complimented me that I was just as kind. I was really starting to not expect exceptional service nowadays. But Desiree changed that for me. She really made my day. My friends and I could not stop talking about how nice she was to us the entire trip. The Gaylord is also a very nice hotel and convenient to everything we needed. Thanks again Desiree!

We brought a busload from Las Vegas of savvy and well-traveled seniors to stay at this hotel for our 5-day tour of Washington, DC, Baltimore and Annapolis. Amazingly, we did not receive any complaints on the accommodations during our stay. We had a mixture of 2 bedrooms suite, singles, doubles and one studio. The people were delighted with the cleanliness and the comfort of their rooms. The breakfast had a large selection and was plentiful. More fruit and sandwiches were brought out on request. The staff was super helpful in assisting us with any needs that we requested (additional towels, toiletries, directions and use of the public areas for social activities). I was more than pleased that I booked this property for our trip to that region.

We stayed at the Spark in Germantown for a family event. It was a disappointing experience. ROOMS - there's an infestation of ants in several rooms, one family member had to check out, the ants had taken over the counters. Hotel said they were sold out, so she went to the Sheraton. Another family member changed rooms after she found bugs under the bed sheet. a third family member had a smelly wall air conditioner unit-they changed the filter, but it didn't help. No ice, no microwave, no cups in bathroom, no alarm clock-bare minimums. The rooms have a stale odor. BREAKFAST - I would suggest going to the area restaurants, the bagel breakfast offered didn't taste fresh. FITNESS CENTER - water was dripping from the ceiling, as such tile had fallen to the floor. Called the front desk to let them know..., they sent someone who did a very poor job in attempting to clean it up, dripping water wasn't addressed. ROOM RATE - was very attractive for the first night, but the rate was increased for the second and third nights. I have never experience a hotel changing the room rate after the rate has been confirmed. Felt like bait and switch, the room rate shouldn't change after the reservation is confirmed. At check out the manager wasn't around, I called back and got a supervisor who told me that's the way they price rooms, rate is subject to change based upon occupancy. Even after they have confirmed the reservation. STAFF - all seemed pleasant, but young and inexperienced. At checkout the young man was yelling from behind the wall that he was coming..., took him almost 5 minutes to come check us out. RECOMMENDATION - I would not stay here again and I would not recommend this hotel to anyone. There are many hotel choices in the area, it was a poor hotel experience.

We stayed overnight and enjoyed this very recently renovated hotel. It's bright, spacious, and welcoming. The modern decor is a bit minimalist but the bed, room appointments, and bath were all first-rate. And the price is reasonable. One minus: the bathroom has a motion-activated light; if you get up during the night to use the bathroom, the light comes on with blinding blindness that is disorienting and can make it difficult to get back to sleep.

The Sheraton Rockville Hotel has been really great to work with for group blocks! The Sales Director, Shalomi Sanders, was really attentive to our group requests and communicated well every step of the way. We will definitely use the Sheraton Rockville again!

We stayed at the Spark in Germantown for a family event. It was a disappointing experience. ROOMS - there's an infestation of ants in several rooms, one family member had to check out, the ants had taken over the counters. Hotel said they were sold out, so she went to the Sheraton. Another family member changed rooms after she found bugs under the bed sheet. a third family member had a smelly wall air conditioner unit-they changed the filter, but it didn't help. No ice, no microwave, no cups in bathroom, no alarm clock-bare minimums. The rooms have a stale odor. BREAKFAST - I would suggest going to the area restaurants, the bagel breakfast offered didn't taste fresh. FITNESS CENTER - water was dripping from the ceiling, as such tile had fallen to the floor. Called the front desk to let them know..., they sent someone who did a very poor job in attempting to clean it up, dripping water wasn't addressed. ROOM RATE - was very attractive for the first night, but the rate was increased for the second and third nights. I have never experience a hotel changing the room rate after the rate has been confirmed. Felt like bait and switch, the room rate shouldn't change after the reservation is confirmed. At check out the manager wasn't around, I called back and got a supervisor who told me that's the way they price rooms, rate is subject to change based upon occupancy. Even after they have confirmed the reservation. STAFF - all seemed pleasant, but young and inexperienced. At checkout the young man was yelling from behind the wall that he was coming..., took him almost 5 minutes to come check us out. RECOMMENDATION - I would not stay here again and I would not recommend this hotel to anyone. There are many hotel choices in the area, it was a poor hotel experience.

We have stayed at this hotel many times over the past years. We love the location of the hotel and the close proximity to the shops and restaurants at Rio and Crown. Check in was done by a friendly agent at the Desk with a name tag that indicated his name was Juan. Juan was very warm and friendly welcoming us to the hotel. Although he didn’t recognize my status on Marriott Bonvoy (Titanium) he did ask if we wanted points or a food item from the sundry shop as our Bonvoy welcome gift. He could have enhanced the check in experience by utilizing our name and explaining the breakfast times. Signs were posted in the elevator and at the desk that listed the breakfast times and housekeeping procedures. Stay over housekeeping is on request and is a room tidy, make the bed, new towels, trash removal and amenity refill. Breakfast: I am not fond of the new breakfast offerings. Pre packaged waffles and sausage biscuits. I am on a keto diet and there are just two many carbs on this breakfast to start the day. Packaged cereal, instant oatmeal that you add hot water, cold cheddar biscuits. Yogurt was available in the refrigerator. Everything was high in carbs. Neither scrambled or hard cooked eggs were available. I missed them. I noted many other guests inquiring about where were the eggs. All of the attendants on the buffet were both friendly and hard working and kept the buffet stocked and the tables cleaned. Special kudos to Dolores who was very hospitable on Monday morning, management should commend her for her hard work and big smiles. Well, to my surprise on Monday and Tuesday they had the hard cooked eggs available and instead of the waffles and they offered egg white frittatas. I heard many negative comments on the breakfast with guests looking for English muffins, toast or bagels. Housekeeping: Our room was spotless clean and I noted that pads and pens have been added to the guest room. The bath amenity was the bulk dispensers on the wall and one small bar of soap at the sink. Shower was a tub shower and the water pressure and temperature perfect however the sink faucet had a very low water pressure and the stopper did not hold water for the morning shave. I appreciate that they are doing room tidy although on the second day the room attendant forgot to refill the coffee supplies. The Front Desk attendant at night Alison was very friendly and hospitable. She engaged everyone as they came in from the entrance warm smile. She did well to find a commonality to build a rapport for conversation. She is a natural with hospitality and should be commended for her excellent service. Another nice stay and we look forward to returning to this hotel on our next visit to Gaithersburg.

The hotel is located in nice surroundings ,around many high-end stores, Tiffany, 5th Avenue..... the hotel is very clean and beautiful , the staffs are friendly. A++ hotel, highly recommended.

가격대비 최고의 호텔입니다. 근처 식당도 많고 호수도 있어 산책하기도 좋습니다. 24시간 열려 있는 헬스장도 괜찮구요. 조식은 스타벅스에서 바로 만들어 주는데 개인적으론 일반 조식보다 퀄리티도 좋고 가격도 너무 좋네요. 이런 곳이 많았으면 합니다.

From the moment my wife and I arrived…Sophia made us feel so welcome and comfortable thanks to her tremendous customer service. We were celebrating my wife’s birthday and thanks to Sophia…it was a memorable one. We wholeheartedly recommend staying @ Bethesda North Marriott Hotel & Conference Center!

Marriotts can be hit or miss of late, but there was something special about this property. First, it's beautifully situated by a lake, which has nice restaurants, promenade, and a shopping mall within walking distance. You don't really need a car. The other thing I will say is the rooms were large, well appointed and the beds and bedding exceptionally comfortable. Windows are sound proof so no noise from outside penetrates. The staff was also incredibly helpful and polite. Would happily stay there again. My only one complaint-- though this pertains to Gaithersburg more generally is that the location is not ideal for train or plane travel. Washington DC, Dulles Airport, and BWI airports are each a good ways away, and taxis aren't cheap.

在美國的酒店裡算比較新的，比較典型的商務酒店。房間挺大的，設施比較簡單，但也夠用了。健身房在五樓，能看到窗外這一點比較好。酒店附近有不少餐館，街對面就是户外用品店REI和LL Beans，還有優衣庫和GAP。

來開世界銀行年會，華盛頓市區中心四星房價飆漲至700美金每晚，所以選擇住在了silver spring，沒想到這裏特別的方便，離大型的購物中心和奧特萊斯很近，而且酒店設施很好，早餐非常棒。

地理位置很好。 性價比很高，房間寬敞，前台熱情。整體感覺讓人舒服。停車在馬路對面，過夜的話USD$13美金

We've stayed here before and enjoyed it, so we chose this as our hotel when visiting the area again. However, this hotel is lacking in several ways, one of them is service. We arrived in the evening and the elderly valet came out, not to help, but to tell us we couldn't park in the courtyard. We were going to valet, so we weren't parking but going to unload our luggage as we did last time. As we began unloading, the man came out pulling the luggage cart I was going to get. As he was rolling it our way, someone walked into the courtyard distracting him and he let go of the cart still in motion, walked off, and allowed the cart to ram into our new car. I was loading the cart, I told him we would do it, he took over and put my $500 carryon on the top where it wasn't secure, pulled the cart and sent it flying. My luggage went rolling leaving gashes in all sides of it. We rented a mobility scooter delivered to the hotel and the same valet didn't understand what the customer service clerk kept telling him, which was to retrieve the scooter from the valet closet. Finally, he figured it out, went to the closet and did not understand how to turn it on. Because of this, I had to walk to the closet on my crutches, go inside, and find the scooter. Once in, I asked for the key, no one knew what I was talking about. We eventually made it to the room and the same man asked if we wanted our luggage left in the hall? No, we wanted it in the suite, so he pulled the cart in. We asked about the mini fridge, he said there had to be one but he didn't know where. Upon checkout, we wanted in the room over an hour for the cart that never showed. Every time we called, they put us on hold and never picked up. I went down on my crutches where one attendant was just sitting, asked for a cart, the cart was brought and left in the lobby. I couldn't take it up w my crutches, so the person I was with had to come down and get it. I requested the car, no one brought it around, so we eventually were able to leave at 12:10PM after being ready to leave at 10:30AM. I love the space in the suites, but the poor service was unacceptable, and we will stay elsewhere next time.

I’m writing this review because I had an amazing experience with one of the guest service staff members at the Marriott Baltimore Waterfront Minbahadur Ghimire. He was incredibly friendly and went out of his way to ensure that my stay was nothing short of perfect. His attention to detail and willingness to help with everything, from making sure the TV was working smoothly to setting up Netflix for me, made my stay feel personalized and truly exceptional. The hotel itself is beautiful and well-maintained, with spacious rooms that are kept spotlessly clean. The restaurant offers a wide variety of delicious dishes, catering to all tastes and dietary preferences. Every meal was fresh, and the dining experience was a highlight of my stay. The only area that could use improvement is the gym. The equipment is outdated and could definitely use an upgrade. With newer machines and more options, the gym would certainly set the hotel apart even more. Aside from that, the hotel’s location is fantastic. It’s right on the waterfront, close to many attractions, and provides easy access to everything Baltimore has to offer. Overall, my experience was great, and I highly recommend staying here! This version highlights the staff first, as requested, then provides details about the hotel and amenities, including the gym feedback.

Ini adalah kali pertama saya datang ke hotel ini. Saya berasa sangat dialu-alukan kakitangannya sangat baik dan profesional, bersih. Ia membuatkan saya berasa selesa biliknya adalah bilik mandi yang menakjubkan. Saya tidak mahu meninggalkan apa yang saya suka ialah nama saya tertera di TV. Saya pasti akan kembali lagi tidak lama lagi.

非常不錯，性價比高，旁邊公共停車場可以省很多錢。

room is clean. A little noise because of the aircondition.

We were very pleased with our stay at Springhill suites. The Valet gentleman, Akeem(?), was very helpful, polite and professional. Darrien was fantastic, accommodating, polite and professional. Answered my many questions with great suggestions. Our rooms were special, clean and comfortable. We enjoyed our breakfast, especially the eggs w/cheese.

This hotel is just across the road from the convention center. It was clean, safe, friendly and had every amenity I was looking for. I had to book very last minute after a cancellation elsewhere and was thrilled to get a clean, nicely air conditioned room with everything I needed. I will definitely stay here again when traveling to Baltimore

From check in at front desk, Ashley the person who checked us in was amazing, we were greeted by her and very welcoming, she has a great personality and pleasant person to talk to and we saw her again at breakfast where she was stationed and there she continued to person she is when we checked in. Absolutely will come again and hope she is the person we see from start to finish.

Ia adalah hotel yang sangat bagus. Perkhidmatan meja depan sangat baik. Tempat letak kereta hotel juga sangat mudah. Ia sangat baik untuk membeli tiket letak kereta selepas daftar masuk. Satu-satunya perkara yang tidak begitu baik ialah penebat bunyi tidak begitu baik. Secara keseluruhan ia masih sangat baik. Lokasinya juga OK. Terdapat banyak kedai makanan dan mewah berdekatan.

We brought a busload from Las Vegas of savvy and well-traveled seniors to stay at this hotel for our 5-day tour of Washington, DC, Baltimore and Annapolis. Amazingly, we did not receive any complaints on the accommodations during our stay. We had a mixture of 2 bedrooms suite, singles, doubles and one studio. The people were delighted with the cleanliness and the comfort of their rooms. The breakfast had a large selection and was plentiful. More fruit and sandwiches were brought out on request. The staff was super helpful in assisting us with any needs that we requested (additional towels, toiletries, directions and use of the public areas for social activities). I was more than pleased that I booked this property for our trip to that region.

I looked at all the BWI airport hotels carefully before booking, and decided that the Westin was probably the best. Now having stayed there I'm pretty sure I was right. The place is clean and modern, with a spacious lobby and updated design in the rooms. The blackout curtains are some of the best I've ever seen: I woke up at 8:30am convinced it was still the middle of the night. The bathroom has a great shower, was clean and fully stocked with towels. Really everything I could have asked for.

My family of 5 stayed in 2 adjoining rooms for 5 nights back in November 2023. It was a wonderful stay. The rooms were perfect, clean, and there were several great parking spots to get us right to our room. The staff is by far amazing!! I actually loved their beds so much I wanted to order one and called and spoke with Caresse. She was an absolute delight to work with and helped me get the name of the mattress so I could get it ordered. We come to Annapolis, MD every year for a conference and this is where we will be staying from now on! Also the maintenance man helped me out to my car one day while staying there and he was an absolute pleasure to work with! Thanks for making our stay the best we have had while there yet!!!

Bilik selesa yang sangat bersih. Katil adalah sempurna. Kakitangannya ramah. Akan tinggal lagi

I’ve booked my stay at this location for many years. I love the convenience and helpfulness from the staff!

Very nice place to stay with family members overnight for rest, it's quite and clean. All equipment offered in good condition as described.

Hotel muito bom e o pessoal da recepção foram muitos gentis comigo

The TV is not a smart one, which is a bit disappointing. Also, the upper floor was in construction in the morning, producing some noise.