Hotel Dengan spa di Bukhara Region, Uzbekistan

・A few days before our stay, my travel companion lost their phone in Tashkent. We had almost given up hope, but Mr. Mirfayz and the other front desk staff went above and beyond, calling various places and eventually finding the phone for us. They provided immense support, including arranging for us to pick it up, and we successfully got the phone back on our departure day. Even though it was a problem unrelated to the hotel, the front desk offered service that went far beyond their usual scope. I don't know everyone's names, but a huge thank you to all of them. ・There were many comfortable seating areas in front of the rooms and the reception. While waiting at the front desk, a staff member brought us tourist brochures for Bukhara and explained them to us. All the staff were very friendly, and Mr. Timur, in particular, was incredibly kind and helpful. ・The laundry service was prompt, meticulous, and thorough. ・It was raining and we were very tired on the day we arrived, but being able to use the pool and sauna made our stay comfortable. The pool area had many small, partitioned spaces, making it comfortable to use even with other people around. ・When we checked out, we had a taxi arranged, but the roads were closed that day, so we had to go to a pick-up point quite far away. The front desk staff carried our luggage all the way to the distant pick-up point. They helped us with so many things until the very end, and we only have good memories. Five stars aren't even enough! When I come to Bukhara again, I will definitely choose this hotel.

Rooms were big and clean. Bed was comfy. Breakfast was alright too! No complaints. They have a gym with some outdated workout equipment, not amazing but it’ll be enough to keep you going. Location is around 15-20 mins walk to the old town. But there is a coffee shop nearby and other restaurants not too far away.

The overall experience was good, but the overall facilities are a bit old (perhaps this is the standard in Uzbekistan), and it is a bit difficult to carry luggage without an elevator. The service attitude is polite but not very enthusiastic. It should be noted that you need to pay an additional tourist tax of about 50 RMB to get the small white receipt, and you must pay in cash, which is different from what was written on Ctrip. I am a bit speechless.

Overall, it was decent. The hotel is quite new, but the main drawback is that the room is a bit small. I've stayed further from the city center before and gotten larger rooms. Here, besides the bed, there's not much space left. There's an ATM on the ground floor, and the breakfast is excellent, a mix of Western and Uzbek styles, with strawberries which was a nice touch. It's easy to get a taxi, and it's not far from the old city, about 10 kilometers. Across from the hotel, there's a place that sells baked samsa, and about a kilometer away there are restaurants where you can order takeout.

I stayed here for 3 nights on a solo trip. On my last day, my train schedule suddenly changed, departing an hour earlier. Even though it was early in the morning, I requested a transfer from the hotel to the train station. The staff member who checked me in was incredibly kind and helpful; despite my limited English, she made a great effort to understand me, and I really appreciated her hospitality. The driver who took me to the station was also very safe, and I was so grateful for the early morning ride. The breakfast was delicious too. The hotel had minimal amenities, so bringing your own toothbrush set is a must. Also, there was a distinctive scent throughout the hotel, but I got used to it after a few days. The shower had a slight sewage smell, but only when first turned on. I really enjoyed listening to the beautiful violin performances every evening, and being able to watch YouTube in my room was a nice touch.

About 500 meters from the old town, you will pass through a very dirty construction site. Next to Wyndham. The facilities are very poor. The shower water can only be turned on hot, otherwise it is cold and hot. The network is very slow. The sound insulation is very poor. There are people partying at 2 o'clock in the morning. The front desk service is very good. They helped me call a taxi several times. Every time I called a taxi, the location here seemed to be inaccurate. The breakfast was not very good, there was no milk.

A very beautiful hotel with excellent service, in a walk-in from the old city. We have a family room consisting of two standards connected to the inter-room door, very convenient for 4 people! The room has all the necessary, good repair and comfortable furniture. On the respiratory has helped with all the issues - booking a table in the restaurant, carrying out exchange of currency and so on. The only thing that was a little bit upset - quite modest compared to Hiva and Samarkand breakfast, hot dishes were few, baking in factory packaging, but not bad coffee.

A great family hotel! Located very convenient - in foot access from the old city, the nearest sightseeing is Lyabi House. You can get to the hotel by taxi, although some facilities in the old city can only be reached on foot. Hotel staff is very friendly, hospitality. The host of the hotel has turned on heating as it has already been cold at night on the street. You can leave things in the hotel after expulsion, walk around the city a few hours before the train. I liked breakfast. Especially remembered a delicious home baking, dinas, carrots!

The room is the same as the picture advertised. The room is relatively clean and the pillows are not very comfortable. Travelers with high requirements for pillows can basically pass. Breakfast is OK. Typical Uzbekistan meal, not self-service, the store will prepare a separate table for you. Meals, boiled eggs, wontons, dried fruits, yogurt, Fruit, hot tea. The room is very hot in summer, and the air conditioner needs to wait a long time after check-in. The temperature in the room can come down. The bathroom is small. The hotel is relatively new and the decoration is very distinctive. Overall, at this price, the stay experience is very good!