Hotel Dengan Bar di Queensland, Australia

Exceptional Luxury with Thoughtful Tech and Standout Service I recently stayed at the Dorsett Gold Coast, and it was an outstanding experience. The level of detail across the property is highly visible, making for a stay that feels both premium and personalized. A Seamless Arrival The check-in experience set a fantastic tone. We were warmly greeted and offered welcome drinks at the Jin Café & Bar, which was a lovely touch. While we navigated the parking, the porter took our luggage directly to our room, allowing us to settle in stress-free. Speaking of parking, while it is $20 per night, it is worth every cent for the convenience. The ”in and out” process is incredibly seamless because the staff enters your registration number into the system, so you never have to worry about tickets or delays. Standout Service: Special Thanks to Sona The service here is truly top-tier. I want to give a huge mention to Sona at reception, who was incredibly helpful throughout our entire stay. Her professionalism and warmth were much appreciated. Furthermore, the speed of the reception service for any phone requests was impressive—they are lightning-fast. The ”Smart” Room Details The room design features some ”genius” touches that I haven't seen elsewhere: * The Smart Mirror: The bathroom mirror has a specialized coating so that even after a steaming hot shower, a specific section remains perfectly clear. * Auto Night Light: The bathroom has an automatic night light that activates on its own—perfect for navigating at night without fumbling for switches. * The in room switches was also very thoughtful and unique, for the first time experienced such. * The Chromecast casting tech was great as you can stream what you like. Dining & Relaxation The pool area is absolutely fancy and stunning—a perfect spot to lounge. We also enjoyed the hearty buffet breakfast at the Star Grand; it’s a great spread, though I’d love to see a few more vegetarian varieties added to the hot selection. Constructive Feedback To make the experience truly 5-star across the board, there are two areas for improvement: * In-Room Appliances: The hairdryer and iron felt quite basic and didn't really match the premium, high-tech vibe of the hotel. * Poolside Dining: While the pool itself is beautiful, the restaurant menu there is very limited and almost negligible. More food variety by the water would be a big plus. Overall, a fantastic stay. Between the tech, the parking ease, and the wonderful service from Sona, I would definitely recommend the Dorsett!

Very close to the main street, just a few minutes walk, very convenient. There is a waiter who speaks some Chinese, very nice! The sea view is not wide enough, the facilities are relatively old, the food is not delicious, maybe it's because of different tastes. The bed smelled at night, fortunately we only booked one night and went to another hotel the next day.

Lovely hotel located at the other end of the Esplanade. The broad walk at the back of the hotel was nice to stroll along and an easy way to get to the city center. Kudos to the reception staff, Riccardo for leaving a really good first impression when I first arrived. He was so clear in explaining everything I needed to know before I checked in, and subsequent days when I saw him he was also really helpful with whatever requests I had. The room was big and spacious, very comfy beds!! The housekeeping staff were also friendly whenever I saw them as I head out for the day. Food from the room service was tasty. However, the breakfast buffet options were almost the same everyday though, wish there could have been more variety. But overall, I still had a rather pleasant stay here(:

Week Visit to Townsville and loved it. Great Location and very hand to everything you need.. Close to Cowboys Leagues Club and walkable to the new Stadium

Very nice room with good layout and spacious enough. Near pool and restaurant, I'm glad it was a quiet Monday night and not a weekend otherwise noise could have been an issue. Good service and tasty food. The place had a nice atmosphere, great to meet friends or family and enjoy the ambience.

The rooms are fantastic, giving off a real resort vibe with a huge central swimming pool, complete with a diving area – absolutely perfect for families with kids. There's a Coles supermarket just a 250-meter stroll away, which stays open late, so you can easily grab all your groceries and essentials. Getting to Port of Airlie is a bit of a journey, but thankfully there's a direct shuttle bus right outside the entrance that gets you there in about 17 minutes. The only minor letdown was the air conditioning; even set to 18°C, it didn't feel particularly cold. However, visiting in early September, it was still quite bearable.

It’s nice and quiet, and pretty comfy, but there’s still a bunch of hair on the floor, and it doesn’t look super clean. The staff seemed a bit confused with the info, but it’s all good. Just don’t expect five-star service, that’s all.

This place is great for families with kids, boasting a playground, a swimming pool, and a restaurant. Our children had an absolute blast! The room facilities were a bit cramped and basic, and transportation was limited to taxis. However, we were generally satisfied with our stay and would recommend it.

I stayed here twice - the first time, an ordinary room, the 2nd time, I thought maybe the Horizon Club might be a higher level. Before I say anything, I may choose to stay again for the location! This property is not 'Shangri-LA' as you would expect - the windows are all dirty which is disappointing for 'Marina View' rooms... The Horizon lounge furniture is closer to school lunch hall style, and the dinner - well, I don't eat in food halls with sausage rolls and spring rolls. We ate in the main street which was AWESOME!. The ping pong table is bent, bats are without surface, and the air hockey machine without pucks.. Basically a 'cashing in on the brand' experience...

We stayed in an executive room on the eighth (of nine) floors in mid-July.  The executive lounge was generally poorly stocked and food and drinks often unavailable with no staff around for over a couple of hours at a time. We were here for seven nights, so have a reasonably good time frame to judge.  The swimming pool is surprisingly frigid in July, actually unpleasantly cold when there was any kind of breeze or cloud cover.  The bathroom shower drainage was not ideal: every short shower resulted in puddles on the bathroom floor; long showers meant the whole floor was covered in standing water.  Every time the neighbors used the spa or coffee machine, the noises were very loudly transmitted into our room.  The balcony was very nice and the wicker furniture comfortable.