Only 1 night stay . Hotel staff very helpful at checkin . Location is fine as was breakfast . The only pity was asking for checkout at 1500 . This was not possible due hotel very full . Happy with stay overall
The hotel is in a great location. The service is very good, they always respond promptly.
The garage is very tight, and sometimes it is almost empty to put the car, and I wasn't late from shopping.
The room was reserved with 2 beds (1 couple and 1 single), only one bed was made with a dressed and one with a no, one with a dresser and another no. The room is very tight, but for the value paid in Victoria, it is good.
I didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.
O hotel continua excelente na totalidade, já é a segunda estadia minha neste hotel.
O que foi inaceitável e causou um grande constrangimento foi a TRIP.COM não enviar os dados corretos da minha reserva e o pagamento antecipado exigido no Site de reservas da TRIP.COM ao Hotel, durante o atendimento a atendente me cobrou o valor referente a estadia e mesmo eu mostrando todos os comprovantes a mim enviados pelo site, não encontrou minha reserva feita pela TRIP.COM e sim uma reserva no BOOK.COM e que a mesma não estava paga, esclarecendo que o pagamento era feito no ato, ao final do check-in.
As atendentes, diante do exposto e vendo minha insatisfação, se prontificarão a solucionar o problema, nos tranquilizando e com muita urbanidade nos permitiram o acesso ao quarto que constava na minha reserva normalmente.
The service is very good, every time I come to this hotel, clean and breakfast is very good. The only downside is that dinner here is very expensive. Everything else is very good, everyone can choose.
From the moment we arrived at the hotel, the service was excellent! The location of the hotel is very good; On one corner there is a Pharmacy, on the other there is a great restaurant and in the surrounding area there are several shops, bars, cafes and restaurants!
The break fast is very good!!! Various fruit options, cakes, breads and fit options too. We needed to anticipate our breakfast due to flight times and the restaurant staff and cook were exceptional!!!
Excellent experience!
I always enjoy the hotel at business or leisure, with a fantastic service, breakfast and a perfect meal, and all the comforts for someone who really wants to rest. In addition, nothing is better than waking up with the beautiful view of the beach!!!
Very Good
126 ulasan
8.8/10
Harga bermula
IDR 2,128,386
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Bar di Espirito Santo
Terokai Ulasan Tetamu Hotel di Espirito Santo
Lihat semua
8.8/10
Very Good
RRavi GamaI always enjoy the hotel at business or leisure, with a fantastic service, breakfast and a perfect meal, and all the comforts for someone who really wants to rest. In addition, nothing is better than waking up with the beautiful view of the beach!!!
GGuest UserI didn't give the service 5 stars because on the day I arrived, I called the front desk several times and no one answered. I needed a blanket and there wasn't one in the closet. So I went down to get the blanket, and when I asked about it, the attendant said that it would have to be done that way because they were too busy to bring the blanket to the room. In conclusion, I was on the 21st floor and it has nothing to do with the fact that they were too busy. The hotel should hire more staff if the ones present aren't up to the job. Another thing I didn't like was the lighting in the rooms: very dimly lit.
BBob e Only 1 night stay . Hotel staff very helpful at checkin . Location is fine as was breakfast . The only pity was asking for checkout at 1500 . This was not possible due hotel very full . Happy with stay overall
BBJYH88888The service is very good, every time I come to this hotel, clean and breakfast is very good. The only downside is that dinner here is very expensive. Everything else is very good, everyone can choose.
LLeonardo PirolaThe hotel is in a great location. The service is very good, they always respond promptly.
The garage is very tight, and sometimes it is almost empty to put the car, and I wasn't late from shopping.
The room was reserved with 2 beds (1 couple and 1 single), only one bed was made with a dressed and one with a no, one with a dresser and another no. The room is very tight, but for the value paid in Victoria, it is good.
GGuest UserThe rooms are very good and the breakfast is very good, and you can have more food options, and you can warm soups during the coffee period.
GGuest UserO hotel é bom, a limpeza também estava ok, e o atendimento foi excelente. A comida é agradável e, no geral, tive uma boa experiência. No entanto, o que não me agradou foi o elevador — ele é bem antigo, faz muito barulho e não possui as especificações técnicas expostas, como a data da última inspeção, o que me deixou insegura, principalmente por estar hospedada no 12º andar. Tirando isso, gostei bastante do atendimento e dos demais serviços do hotel.
GGuest UserDeceptive!
I've always been a fā of the Senac school hotels.
Perhaps after the pandemic the quality of products and services had to be ”forgotten” to meet a new market reality.
Although the service has always been affordable, we pass some constraints such as: dressing dressing our door at 7:30 p.m., refusing to book a table for bean and when we arrive there is a table reserved that we can only occupy after We call a supervisor, the quality of the cafe of the manhā equivalent to a 2-star hotel and refuse to grant 2 hours late check-out even if there is no reservation for the same apartment on the date.
Finally, I hope I can have another opportunity to experience the glamour that the hotel has already had with the quality of service compatible with the values charged.
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