Hotel Dengan bar di Minas Gerais, Brazil

I was on business trip to Belo Horizonte and my customer recommended this Hotel Mercure Belo Horizonte Vila da Serra. The hotel room is nice and comfortable. The staff are all friendly. The breakfast is reasonably good. Would strongly recommend business travellers to consider this hotel if destination is not very far away from this hotel.

As an airport hotel, it's conveniently located close to the airport and offers a free shuttle bus. However, detailed information about the shuttle bus isn't clearly stated on the hotel's website, so you might not even know it exists if you're not aware of it. I couldn't even figure out where the shuttle bus stop was in the airport terminal and had to walk around to find it myself. The reception staff seemed to be handling multiple guests arriving at once by shuttle bus all by themselves. If you're traveling in a large group, check-in can take a considerable amount of time. The guest rooms don't have kettles or cups, so you can't even make tea. There's no complimentary bottled water either.

The hotel is very well located. I found the service from some of the staff to be a little cold. I didn't understand the fees being charged at check-in, but I was late for an appointment and it was precisely at that time that I found the employee unwilling to explain the fees. Furthermore, the hotel is very good, the breakfast is excellent and most of the staff are courteous and attentive. Parking is charged separately. I recommend the hotel and would stay/stay there again on other occasions.

Hotel was fine but not amazing given the price point. It was the weird interaction at checkout that makes me concerned to recommend to anyone. I wanted to take a photo of the lobby and I was told that I was not allowed to. I have never ever experienced this at any of the hundreds of hotel I’ve stayed at nor did the Fasano Boa Vista or Fasano Punta del Este have similar policies.

Very good quality hotel! Staff were professional, friendly and helpful. The food at the restaurant is probably the best food in Lagoa Santa. Location is right next to the lake, beautiful views. The only issues we had: the sheets were not fitted, so you wake up sleeping on the mattress sometimes. The bikes are easy to hire from the hotel too! 🚴 Stay HERE!

Max Savassi is a great place to stay and I would really recommend it for anyone looking to stay in a popular neighborhood in Beaga. To me, the breakfast is the best part of the hotel. The rooms are nice as well, although there are few minor details here and there that I think could be improved to make the room that I had feel more luxurious / premium.

The hotel is in a very good location, close to everything. The stay was well-organized, and the staff were friendly, helpful, and helpful. The food was delicious, aesthetically presented, and plentiful.

Amazing place, this hotel is really good. They have a restaurant there with good prices. Food quality was good and they have a shuttle service that is quiet convenient to move in town and to the bus station. The hotel is lovely and bedroom was super nice !

We had a great stay, the pool was excellent. Everything was clean and organized. I would definitely stay at this hotel again. The location is quite easy to get to and to access other attractions in the city. There are bakeries and restaurants nearby.

A pleasant hotel, good location, clean and spacious room, comfortable mto bed. We are generally satisfied with the hotel's breakfast, but only one point to improve is the breakfast, which is simple and restricted by the hotel's door and structure.