Hotel Dengan Bar di Heredia, Costa Rica

The hotel is near to airport, there is free shuttle bus to pick up from and to air port. Quiet environment , with a lot of flowers and tree around, good for holidays. The receptionist is helpful and she help us to call the car rental company.

We were prepared when booking this hotel from existing reviews by others. What happened turns out disappointing. The room on 2000 series on second floor seems an old unit, no shower floor towel, bath tub a bit old but functional, no fridge and so on. We were prepared for all that considering the price and location. At bed time, we found two bugs on bed linen but dusted them off. It's tropical atmosphere, what one expect! The next morning after breakfast, however, I found a few more on my bed. I pulled out a one of my credit card and killed a few. When pulled up my bed cover further, more showed up ...... See the bug in the video clip. I called front desk who sent a room services personnel to look at it. The personnel seems surprised to see the bugs as well. The front desk lady was nice and quick to act and changed my room to the room on 6000 series and okay with us. I requested to talk to their manager. Once back in late afternoon that day, I approached frondesk rep who went to backroom to fetch for the manager. The manager showed up in a while and apologized lightly, and started to push back by saying it's tropical weather here,bugs are normal, and many more. I told him that the room is infested too bad and need a thoughrou cleaning to eradicate the infestation. The manage then went on to explaining the same. I feel disappointed. For this hotel, I do not recommend this hotel until they do a good job. Or if you do like us, not exactly though, do make sure to ask the right question to avoid such a room. Good luck next time.

We were there for only 1 night as we had a flight next day. As a hotel close to the airport it perfect. If you want to experience San Jose then it is a bit far off. As a diamond member for trip ee got a good deal and was worth it

Even though we were only there for one night the staff were wonderful! The gentleman behind the desk carried our bags to the room when we checked in just after midnight. The staff at the restaurant in the morning were very kind and explained everything for us and the lady that checked us out was very sweet. All in all a wonderful stay

Really enjoyed my stay here. Foyer is open, relaxing and modern. Breakfast was nice, used the gym and pool, beds were comfortable and the food downstairs was tasty for dinner at Vaporettos

Mi corazón se llenó de paz en este hermoso entorno natural. Observar las aves y tomar café fue la mejor experiencia. Sin duda, me gustaría volver con mi familia y amigos. Muchas gracias.

幫別人預訂的酒店房間

Deceptively large. The rooms were great but swimming pool in state of disrepair. Staff and food great.