Hotel Dengan bar di Occitanie, France

The hosting was a bit strange because I am a gold member in this chain, but I didn't book via their site ... also staff told me that I had no right to my usual privileges. The hotel is in a good position. Excellent breakfast with regional quality products. The room is a little small for 3 people, but quietly, in a city full !

Hotel have great location and just walk distance to Lourdes Sanctuary. Receptions staff friendly and quick response with our request. We have experience the aircon does not work in the afternoon and water heater does not work in the early morning. Hope they could better in the future.

The hotel's location is superb, right on the central square with the Town Hall nearby. There's a public underground parking lot beneath the square, and plenty of dining and entertainment options in the vicinity. Most major attractions are within walking distance. The room facilities are complete, clean, and comfortable, with ample space and a nice view. The breakfast is exquisite and delicious, definitely recommended.

I have stayed at Hotel Continental several times over the years and it never disappoints. It is good value for money, the hotel is spotlessly clean, very close to the sanctuary and with several shops, including restaurants and take-out venues, nearby. It has a welcoming feel to it and lovely, helpful staff. They changed my room since there was availability without any fuss when I found that the original room had a bath and I have problems getting in and out of one (admittedly, this was my fault as I should have stated so during the reservation, but I'd never had a room with a bath before and I assumed all rooms had showers). I was informed that the fourth floor was all recently fitted with air conditioning, which is not a common feature in Lourdes hotels as far as I can remember. Even though I had a room partially overlooking a busy street, the double-glazing did its work and the noise didn't disturb me at all. The buffet breakfast is also very good for a three star hotel. Overall, I was very happy with my stay and would definitely stay here again next time I'm in Lourdes.

Everything with the hotel is excellent. Check in staff and house keeping are nice. One thing needs consideration is to resume provisions of bath mat in the shower room. Its a safety measurements. The bath tub is slippery when the shower is on. Amenities like toothpaste, tooth brush, slippers could be saved but safety measurements could not be sacrifice.

I arrived early and was allowed to leave my bag in the storage room before check-in, although I would have appreciated a bit more assistance instead of just being directed there. The check-in process itself was smooth and efficient. I was attended by Margie, who was very helpful and friendly. She gave useful tips about the area and information about activities in the sanctuary, which I really appreciated. As for the amenities, I wasn’t aware that towels were not included, so I had to pay extra for them. The room was also a bit cold, and I wasn’t sure if the heater was working properly, although there was an extra throw provided. The toilet was clean, but it would be better to have a separate hand soap by the sink instead of using the same product provided in the shower for both shampoo and body wash. The food (dinner buffet) was very good, though I think it could be more affordable and offer a wider variety of options. Overall, I had a pleasant stay, and the biggest highlight was the hotel’s accessibility to the sanctuary.

Poor value for money. Excellent welcome, but the bedding was the only positive. Poorly insulated room (outside and other rooms: I didn't sleep all night), shower complicated to use, only usable in bath mode, pools accessible free of charge without jets from 8 a.m. to 10 a.m. When I went there, I couldn't find access to the indoor pool, so I went to the outdoor pool, which was closed, and I locked myself out. The code didn't work, and there was no way to contact reception. Some guests let me in after 10 minutes outside. Friendly departure, but they didn't ask me if I had a good stay. Room cleanliness approximated (hair from previous guests). Disappointed, I wouldn't recommend this hotel. I think it was better maintained when it was the Vichy Spa.

🌟 Excellent Stay at Hotel Lutetia – Perfect Location & Comfort! 🌟 We had a wonderful stay at Hotel Lutetia in Lourdes. The location is absolutely unbeatable—just a few steps away from the train station, making arrival and departure incredibly convenient. The rooms were impressively spacious, clean, and very well-maintained. Everything felt fresh and tidy, and the modern elevator access made it easy to move around, especially with luggage. Another big advantage is the location—within easy reach of the Grotto and the Basilica, which made our visits smooth and stress-free. There are also plenty of great places to eat nearby, so you’re never short of dining options. What truly stood out was the friendliness of the staff. They were welcoming, helpful, and made our stay even more enjoyable. Overall, a superb hotel that offers comfort, convenience, and excellent service. Highly recommended for anyone visiting Lourdes!

The hotel is very clean and has nice decorations in the bar area. The AC in my room wasn't working but they quickly moved me to another room 😊 the bed was comfortable and it was fairly quiet so I slept well. To use the pool you have to pay 10€ extra (it's not free). I would stay again. If you book a solo cabin room, note that this is sort of within an apartment with a shared kitchen and shared bathroom and other people in the rooms next to you, which for me wasn't clear and I was very confused when I walked in but it was not a problem

We will definitely come back 😍♥️ we loved it. It’s just 10 min walk from the airport. We had a big room at the ibis style. Every thing was spotless, nice comfy beds ( I would suggest to add an extra pillow but I’m sure I would get it if I asked 😅). The room was very quiet even if it is in a industrial area ( we would prefer a little warmer room, we tried to bring it up a little bit but unsuccessfully, we gave up cause we had 2 nights only). The breakfast was too good, not busy at all, even at the last moment, the food was enough. Everything is high quality, artisan bread, bio butter and cheese, fresh croissants and pain au chocolates, fresh squeezed orange juice, fresh boiled eggs, etc. Its just 20 min walk to the tram station, 15 min journey to the rail station. We visited another beautiful sea side town, Sète, 30 min journey from Montpellier.