Hotel Dengan Bar di Renfrewshire, United Kingdom

We booked this as we knew our flight home to Glasgow Airport was landing late and we could not face the long drive home at such a time. By the time we cleared with our bags and walked to the hotel from the terminal it was 2am when we checked in. Unfortunately we were given room 115, which was opposite the elevators on the first floor. It was also not only an accessible room with wet bathroom (no shower unless you wanted to flood the whole room) but also had a ”connecting” door to the next room. No idea who was on the either side, but not ideal for either of us given our late arrival. I was feeling extremely tired and and went straight to my bed - unfortunately it was far too soft and it was a double, so we tended to fall into the middle where the ”hole” or ”dip” in the mattress was. With us both trying to sleep on the outside of the mattress for comfort we continually pulled the small duvet from each other in an attempt to keep warm after our return from Africa. The pillows were also too soft for my liking, however that was minor compared to the mattress. There hours later, at around 5am the corridor started coming alive with excited children heading off on their holidays, running and squealing, literally!! I can't blame them for being enthusiastic, but perhaps their parents might have understood that some guests might still wish to sleep at that time? Thus our morning continued so when we finally dragged ourselves up for breakfast around 9am I was extremely tired and somewhat grumpy... Now to breakfast; a fairly good selection was on offer if you came at a quiet time. I saw some guests leave towards the end our meal time as they did not want to wait in the queue for what was left. My main gripe about the breakfast was again, not the hotel's fault, but the guests, who presumably are not used to staying in hotels and don't know what swerving utensils are for. I saw one female guest pick up and touch several slices of bread and returning them before picking what she put in the toaster machine. I purposely picked a slice she hadn't pawed and waited whilst it went through the machine, then just as it arrived a young man (her son I believe) whisked it away in front of me. Manners non existent. The breakfast staff were helpful and friendly and the food on offer was perfectly adequate if all the guests knew how to behave. All in all, we picked this hotel for a catch up sleep after a late flight in and we didn't achieve that so we will not be back.

Excellent Hotel and Location and clean and warm and welcoming.People Who Work here genuinely care about their Guests.Thank You.Have recommended to Others and look forward to staying here again.

Memiliki penginapan yang cepat, dicapai pada 26 Disember 2020, permulaan loket Tier 4 Covid. Daftar masuk adalah menyenangkan dan bilik bersih dan bagus. Tiada siapa yang membantu dengan bagasi tetapi boleh difahami melihat bagaimana hotel beroperasi dengan kakitangan yang minimum. Sangat membantu dengan menyimpan bagasi kami dan juga menampung beberapa barangan yang tertinggal semasa kami menyelesaikan pengangkutan. Sarapan pagi enak dan cepat. Akan mengesyorkan orang ramai untuk tinggal di sini lagi.

Staff very kind and helpful. Although I agree with energy saving, a small room with a window that does not open and the air conditioning that does not cool off at the desired temperature is not acceptable (a completely ineffective gradation is set). That the room was small was already evident from the booking, but the information on the restriction of opening the window for safety (a few cm) was completely hidden. Not exactly in the city center.

Bought a suite for our ten year anniversary with view of the golf course which we didn’t get we got put on ground floor with view of mud false advertising I advise anyone going to make sure you are getting a nice view and not room 22 only offered a drink from the bar

Hotel seemed a bit tired and in need of some tlc, staff all friendly when spoken to and bar staff helpful. Bar area seemed a bit cramped and awkward. Our room was supposed to be executive but felt pretty cramped. Have stayed elsewhere for less and had more space. The bathroom had nowhere to put toiletries in or out of the shower and the toilet in a very enclosed space between the wall and the glass shower door. Actually banged my shoulder on the toilet roll holder! Room was clean but bed was rock hard and neither of us managed to get much sleep due to having to keep moving off the numb joint so often. The room was on the second floor and absolutely roasting so had to keep the fan on all night which was really noisy as well. Breakfast was plentiful and set out well but a bit tasteless. Overall disappointing stay for our anniversary.

Good hotel for overnight stay

We booked this as we knew our flight home to Glasgow Airport was landing late and we could not face the long drive home at such a time. By the time we cleared with our bags and walked to the hotel from the terminal it was 2am when we checked in. Unfortunately we were given room 115, which was opposite the elevators on the first floor. It was also not only an accessible room with wet bathroom (no shower unless you wanted to flood the whole room) but also had a ”connecting” door to the next room. No idea who was on the either side, but not ideal for either of us given our late arrival. I was feeling extremely tired and and went straight to my bed - unfortunately it was far too soft and it was a double, so we tended to fall into the middle where the ”hole” or ”dip” in the mattress was. With us both trying to sleep on the outside of the mattress for comfort we continually pulled the small duvet from each other in an attempt to keep warm after our return from Africa. The pillows were also too soft for my liking, however that was minor compared to the mattress. There hours later, at around 5am the corridor started coming alive with excited children heading off on their holidays, running and squealing, literally!! I can't blame them for being enthusiastic, but perhaps their parents might have understood that some guests might still wish to sleep at that time? Thus our morning continued so when we finally dragged ourselves up for breakfast around 9am I was extremely tired and somewhat grumpy... Now to breakfast; a fairly good selection was on offer if you came at a quiet time. I saw some guests leave towards the end our meal time as they did not want to wait in the queue for what was left. My main gripe about the breakfast was again, not the hotel's fault, but the guests, who presumably are not used to staying in hotels and don't know what swerving utensils are for. I saw one female guest pick up and touch several slices of bread and returning them before picking what she put in the toaster machine. I purposely picked a slice she hadn't pawed and waited whilst it went through the machine, then just as it arrived a young man (her son I believe) whisked it away in front of me. Manners non existent. The breakfast staff were helpful and friendly and the food on offer was perfectly adequate if all the guests knew how to behave. All in all, we picked this hotel for a catch up sleep after a late flight in and we didn't achieve that so we will not be back.

Excellent Hotel and Location and clean and warm and welcoming.People Who Work here genuinely care about their Guests.Thank You.Have recommended to Others and look forward to staying here again.

Memiliki penginapan yang cepat, dicapai pada 26 Disember 2020, permulaan loket Tier 4 Covid. Daftar masuk adalah menyenangkan dan bilik bersih dan bagus. Tiada siapa yang membantu dengan bagasi tetapi boleh difahami melihat bagaimana hotel beroperasi dengan kakitangan yang minimum. Sangat membantu dengan menyimpan bagasi kami dan juga menampung beberapa barangan yang tertinggal semasa kami menyelesaikan pengangkutan. Sarapan pagi enak dan cepat. Akan mengesyorkan orang ramai untuk tinggal di sini lagi.

Staff very kind and helpful. Although I agree with energy saving, a small room with a window that does not open and the air conditioning that does not cool off at the desired temperature is not acceptable (a completely ineffective gradation is set). That the room was small was already evident from the booking, but the information on the restriction of opening the window for safety (a few cm) was completely hidden. Not exactly in the city center.

Bought a suite for our ten year anniversary with view of the golf course which we didn’t get we got put on ground floor with view of mud false advertising I advise anyone going to make sure you are getting a nice view and not room 22 only offered a drink from the bar

Hotel seemed a bit tired and in need of some tlc, staff all friendly when spoken to and bar staff helpful. Bar area seemed a bit cramped and awkward. Our room was supposed to be executive but felt pretty cramped. Have stayed elsewhere for less and had more space. The bathroom had nowhere to put toiletries in or out of the shower and the toilet in a very enclosed space between the wall and the glass shower door. Actually banged my shoulder on the toilet roll holder! Room was clean but bed was rock hard and neither of us managed to get much sleep due to having to keep moving off the numb joint so often. The room was on the second floor and absolutely roasting so had to keep the fan on all night which was really noisy as well. Breakfast was plentiful and set out well but a bit tasteless. Overall disappointing stay for our anniversary.

Good hotel for overnight stay