Hotel Dengan Bar di Osaka Prefecture, Japan

The room was very comfortable the I really liked that the air con pointed directly at the bed, I know that some may not like it this way but that’s the I liked it, the toilets were very clean and Japanese toilets seats were wonderful, the only thing I wanted to complain was that the elevators had no air conditioning but considering how tall the building was it was at worst a minute of suffering.

Re-stayed this hotel after visiting Kyoto and Arima. Very convenient and lastly realised there is a 15% discount coupon voucher for 85 restaurants nearby together with the room card in the envelope. Remember to bring along the voucher when you dine in nearby. We tried the restaurant called IGNITE cafe and dining before leaving Osaka. It is undoubtedly a shopping heaven in Japan. There is a newly opened shopping area namely Grand Green Osaka you can visit and go shopping. Daimaru department store is just downstairs from the hotel.

It’s very convenient down in the city center, and easily connected to sky walk shelter , good for raining days

Polisi tidak masuk akal di mana tetamu sama sekali tidak dibenarkan mendaftar masuk sehingga jam 3:00 petang. seterusnya, yang bermaksud lobi yang sesak dengan orang yang tidak sabar. Pada pukul 3.00 petang. terdapat tergesa-gesa untuk mendaftar masuk dengan isyarat panjang. Mengapa tidak sekurang-kurangnya mendaftarkan tetamu apabila mereka tiba dan melengkapkan pendaftaran untuk niat jahat terlebih dahulu? Dan jika bilik siap sebelum 3:00 p.m. mengapa tidak membiarkan tetamu kami berasa selesa dan tenang, bukannya menjadi begitu tegar dan tidak fleksibel? Bukankah menjaga pelanggan yang membayar anda menjadi keutamaan???? Saya mula-mula diberikan bilik 1602 yang kemudian saya dapati berada betul-betul di sebelah lif, dan dari situ saya boleh mendengar lif naik dan turun sepanjang masa dan menjelang 11:00 malam. kerana saya tidak dapat tidur kerana bunyi bising, saya terpaksa berulang kali mendesak untuk menukar bilik. Mengambil empat lawatan daripada penyambut tetamu selama 40 minit hanya untuk mencapai tugas mudah ini. Dia sangat keberatan untuk membenarkan saya menukar bilik pada mulanya tetapi hanya mengalah apabila saya menegaskan bahawa saya tidak akan membayar untuk bilik jika saya tidak dapat tidur dengan tenang. Keesokan harinya kunci saya tidak berfungsi, dan apabila saya bertanya mengapa, kakitangan penyambut tetamu berkata bahawa mereka mengandaikan bahawa saya ingin menukar bilik lagi, walaupun saya telah memberitahu penyambut tetamu malam sebelum itu, saya tidak akan bersusah payah menukar bilik lagi. Komunikasi yang lemah di kalangan kakitangan, dan sekurang-kurangnya, saya sepatutnya dimaklumkan apabila saya mula-mula mendaftar masuk bahawa bilik itu terdedah kepada bunyi bising dan diberi pilihan. Lokasi yang sangat baik betul-betul di atas stesen kereta api bawah tanah Shinsaibashi, dan di kawasan membeli-belah dan makan paling sibuk di Osaka. Hotel ini sama sekali tidak mempunyai kemudahan rekreasi seperti gimnasium atau kolam renang, walaupun harta itu diselenggara dengan baik dan bersih, walaupun tilam di bilik saya telah kendur, mungkin disebabkan oleh usia. BERHATI-HATI dengan bilik dalam jarak 20 meter dari lif - jangan terima bilik dalam apa jua keadaan, melainkan anda tidur yang sangat berat!

Fantastic hotel and services!!  My sister and I were amazed by The staffs at Hotel Shiki Utsubo Park, as they are truly exceptional! Their warm, polite, and respectful manner made me feel incredibly welcome from the moment I arrived. The front office team was especially kind, always ready to help with a smile. Their professionalism and genuine hospitality set this hotel apart. I’ll definitely be back on my next trip to Osaka! Everything is great here!

The location of the hotel is pretty convenient. 5–6 minutes walk to Hommachi St., which you can easily use to travel to Kyoto, Kobe, etc.  The check-in and check-out were really fast, and we had an upgrade, which was worth the price. I had read the previous reviews about the rudeness of the staff, which is not actually due to this, but it’s the language barrier that could make a tired traveller a little less patient.  If you wish to ask something more specific, please don’t be afraid to use the Google Translate app to help you with the communication. The staff have been really helpful to all of our enquiries. Some remarks were about the hotel lobby being on the 15th floor, but they have a dedicated entrance for taxis or cars to reach the hotel.  Bonus: if you exit through KoKuMiN Osaka Metro Yodoyabashi Station (Exit 4) on your right is a local grocery store that sells local produce and other fruits/food products. It's cheaper to go here to buy your drinks and fruits, etc.

Very nice hotel, lots of amenities like laundry, free cosmetics to choose from everyday, relaxing onsen you can use any time. Helpful and polite staff. Photos shown of the room is what you get.

We stayed at Hotel New Otani Osaka in October 2025 as a family of four (my wife, two kids, and I), and it was a wonderful experience. The location is outstanding, just a short walk from Osaka Castle, making sightseeing very convenient. The rooms are spacious and well-suited for families providing comfort and plenty of space for everyone. One highlight was the breakfast experience. The hotel offers a choice between dining on the top floor or the ground floor. We chose the top floor and truly enjoyed our meal while taking in the beautiful panoramic views of the city, a perfect start to the day. Considering it’s a five-star hotel, the room rates are quite reasonable offering great value for the quality and service provided. Overall, we highly recommend Hotel New Otani Osaka for families looking for comfort, convenience and a memorable stay in Osaka.

A good hotel. The rooms are clean and spacious, the location is good, and the staff is polite. They provide fresh towels every day. The ventilation in the bathroom works well, and there is great water pressure for hot water. However, I wasn't impressed with the breakfast, although I don't consider this a major drawback.

We stayed in a deluxe twin. It’s nice spacious room with two 4 ft beds, even have a seating area with a couch in the room. The room acoustic is great, you don’t hear much traffic at all, except for sirens and some jerks roaming their sport cars engines at night. The amenities is great, please do explore around the hotel. The hotel is about 10 minutes walk from Nipponbashi and Namba station and is tucked slightly away from the bustling Namba and yet is just a street away. Hotel staff team is very polite, good English speaking and helpful. They helped me to change restaurant reservation  as I don’t speak Japanese. Will definitely come back again.