Hotel Dengan bar di North Sumatra, Indonesia

The rooms are clean and there are plenty of facilities for kids to enjoy. The AC is cold, and the cleanliness is excellent. The gym and swimming pool are all very clean.

Grand City Hall Medan offers an elegant and memorable stay right in the heart of the city. The property combines classic sophistication with comfortable modern touches, creating a welcoming atmosphere from the moment you arrive. The rooms are spacious, well-maintained, and comfortable, while the service is professional and attentive. Its central location makes it especially convenient for exploring Medan, whether for business or leisure. The overall ambience feels refined and relaxing, making it a great choice for a comfortable city getaway. Highly recommended for anyone looking for quality, convenience, and a touch of timeless elegance in Medan!

I recently stayed at Emerald Garden Hotel in Medan for 7 days and 6 nights, and overall it was a comfortable and pleasant experience. The location is very convenient, making it easy to travel around Medan for food, shopping, and meetings. The hotel environment is quiet and relaxing, which made it suitable for both business and rest. The room was spacious, clean, and well maintained. Housekeeping did a good job every day, keeping everything tidy and comfortable. The bed was comfortable and the air conditioning worked well, which is important in Medan’s warm weather. The staff were friendly and helpful throughout the stay. Check-in and check-out were smooth, and whenever I needed assistance, the team responded quickly. The breakfast selection was decent, with a mix of local Indonesian dishes and simple international options. It was a good way to start the day before heading out. Facilities like the swimming pool and gym were also available and well maintained. Overall, it was a pleasant 7-day stay, and I would recommend Emerald Garden Hotel to anyone visiting Medan for business or leisure.

The room was quite spacious, the reservation staff were very helpful; unfortunately we don’t get the name of the staffs in charge. Only complaint was the room’s not completely soundproof as one could hear sounds from the room next door. Over all, it was a good accommodation for a quick transit.

I had a pleasant one-day stay at Grand Sakura Hotel in Medan. The location is quite convenient, making it easy to get around the city and explore nearby attractions. The room was clean, comfortable, and well-maintained, providing a good space to relax after a day of travel. The staff were friendly and helpful, always ready to assist with any requests. While the facilities are fairly simple, everything was functional and sufficient for a short stay. Overall, it’s a good value-for-money option for travelers looking for a comfortable and hassle-free place to stay in Medan.

Everything was good except one, no one replied or responded to my request and I am asking for a simple decoration for my wife's birthday. No one read and responded. Do they know how to read requests from the customer through third party booking? I am quite disappointed. Anyway, thanks.

The hotel's location is quite convenient, right opposite a Starbucks. However, traffic can be quite congested. The hotel staff were all incredibly friendly and helpful. On a side note, the new spa downstairs is excellent, offering great value for money. If I ever get the chance to visit again, I'd definitely consider staying at this hotel.

Excellent! It truly lives up to its reputation as the best in the area. The breakfast is plentiful, and it's undoubtedly the cleanest hotel in Medan. It was fantastic; the bed was made exceptionally well, and the water provided was good. I'd definitely stay here again if I have the chance.

Strategic location, very clean accomodation, friendly and helpfull. Free parking. The downfall was no extra bed as the hotel always full house

If you’re looking for peace and quiet a bit away from the main town, Tuktuk Timbul is very well located. We stayed in one of their traditional-style little houses, which were very cute and charming. It’s a great spot if your plan is simply to relax, enjoy the atmosphere, and do nothing much. The homestay has a restaurant (we didn’t try the food though), a pool, a ping pong table, and a billiard table — so you can easily stay entertained without leaving the property. For the price, it’s definitely good value. That said, if you want to explore or do activities around Lake Toba, this may not be the best base. There isn’t much to do in the immediate area, and the staff weren’t very helpful when we asked for recommendations — apart from renting a scooter, they didn’t provide much guidance. Communication was also tricky as they don’t really speak English. Service felt a bit cold overall; the owners live nearby but never greeted us, which made us feel like we were disturbing them rather than being welcomed. In summary: a good option if your goal is to switch off, relax, and stay put at the homestay itself. But if you’re looking for friendly service, local tips, or activities beyond the property, you might find it lacking.