I had a great experience at Scenic Hotel. During check-in, the male staff member was extremely friendly and helpful. He gave me lots of useful information about the area, including the best places to eat, where to park, and tips for seeing the penguins. His local knowledge really helped make our trip easier and more enjoyable.
The next morning, after coming back late from travelling, I asked the reception if I could check out 15–20 minutes later. The staff member on morning reception was very cool, understanding, and friendly. She happily allowed the late checkout with no issues at all.
Overall, both staff members provided excellent service, and I really appreciated their kindness and helpful attitude. Highly recommend this hotel for both comfort and outstanding customer service!
Unfortunately, my stay was not very comfortable. The soundproofing is very poor, and there is a nightclub nearby that plays very loud music late into the night, making it difficult to sleep. For those who drive, can park on the roadside across the street for free after 6pm. In addition, the shower water pressure was very low, which was disappointing.
My mistake in not verifying the lodge location. It was listed as being in Milford Sound when it is not. Management need to adjust the door closers for kitchen n dining room. Was kept awake til 11pm with the banging. When I gave feedback to the staff, was told I had booked the basic standard room.
1. Lokasi yang baik, betul-betul di tengah bandar tetapi sangat tenang. Berjalan kaki selama 3 minit dari bas antara bandar dan stesen orbus Queenstown (ke Arrowtown, ke stesen lapangan terbang). Seberang jalan sahaja. Berhampiran I-site, kedai burger selebriti Internet, dsb.
2. Hotel bersih dan dapur besar. Katilnya selesa dan pemanasan yang mencukupi.
3. Harga sangat baik
Very roomy unit with all the facilities needed. Aircon was on at arrival so a comfortable start.
Bed was good, bathroom was good.
Not motels fault but people in next door unit stayed up late and were noisy.
We are staying at the motel again next week.
Great location and setting - This is a must stay in a warm summers day with excellent outdoor living areas to be enjoyed surrounded by the local water bird life. very little if any road noise.
I recently stayed at Scenic Hotel Southern Cross and had a very pleasant experience. One of the biggest highlights of this hotel is its excellent location – it's within walking distance to many of Dunedin's main attractions, including the Railway Station, Baldwin Street (the world’s steepest street), and Queen’s Gardens. Whether you're in town for sightseeing or just want convenient access to key places, this hotel is ideally situated.
The check-in and check-out process was smooth and efficient, and the staff were warm and welcoming, making the entire stay hassle-free. The room was clean and well-maintained, providing a comfortable space to relax after a day of exploring the city.
Another plus is the on-site hotel parking, which is a great convenience, especially in a central location like this.
Overall, I’d recommend Scenic Hotel Southern Cross for anyone looking for a comfortable, well-located hotel in Dunedin with friendly service and all the essentials covered.
Location: The hotel is located close to the Queenstown airport but approximately 15 mins away from Queenstown itself.
Parking: There is no parking bays at the Hilton (only valet) itself but it shares with Doubletree which is limited. Due to some maintenance work, level P2 was closed off and had to park in a reserved slot for the night. Cost of parking is NZ$ 16 per night.
Rooms: This is where my issue lies, the room temp is centrally managed and it was freezing at night especially with the floor to ceiling windows. Had to go to the front desk for portable heater and extra blankets on the 1st night. Bathroom is non-heated (with tiled floors) so extra cold in there. In most places we stayed in NZ, the bathrooms had heated lamps overhead for comfort. I requested the accessible room for mom and it was provided as requested although the location of the room was on one end of the building which is a distance to walk.
Food: Breakfast was a good selection and ran from 630 to 1030am.
It’s a vintage hotel, I’m surprised with the lift which is very old type of lift, the design very pretty and retro. Room is quite spacious for 4 adults. The heater is very powerful and strong. The hotel is located near to the town center and precinct street, just a few minutes of walk can reach.
L’hôtel est bien situé à côté de la station service et d’un petit magasin de proximité. Idéal pour un court séjour.
Baik
116 ulasan
7.6/10
Harga bermula
TRY 3,547
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Bar di Otago
Terokai Ulasan Tetamu Hotel di Otago
Lihat semua
8.3/10
Very Good
GGuest UserGreat location, just a short walk to the city center. The layout is a bit confusing, and there's paid parking available. The hotel is quite old, and there were a lot of small bugs by the lake.
GGuest UserThis hotel offers excellent service and boasts new facilities. The rooms are incredibly quiet, ensuring a very comfortable night's sleep. I highly recommend staying here when you visit New Zealand. The amenities are comprehensive, and the self-check-in and check-out process is very smart. It's definitely a top choice for accommodation during your travels.
이이진희We chose this hotel because we expected to enjoy its winery/food. Otherwise, we should have stayed in Queenstown with a lot of restaurants and pubs.
As we would arrive in the early evening, we put a note for our hope for experiencing their winery and food (or at least finger foods) when we booked the hotel, and received email that they cannot guarantee but will do their best to serve our need. Since then, no email was sent to us. When we arrived at the hotel around 6 pm, no one was in the information desk, so we had to go to the bistro to find out that they left the key in a safe box without any notice or sending us any email with its password. We had to wait a while for the bistro lady to make a phone call to whom it concerns, which was okay. Worse, we heard that their bistro was reserved for a group event so we could not use the facility at all. We had to drive 15 minutes to a nearby town and bought foods from a supermarket. I think the hotel should have notified us of impossibility of using their bistro/food service due to the group event and we have to prepare for our food. As I checked out, I left a note about the issues, and expected they would send me an email to express their sincere apology. Unfortunately nothing happened so far. Although I liked the room as well as the whole place very much, I think Kinross cottage needs professionalism to run their stay program. It could have been much nicer, memorable stay experience.
AAnonymous UserThe facilities were new and great, and the sleep was comfortable, but there are a few things that need improvement:
1️⃣ The water temperature at night wasn't good.
2️⃣ The Wi-Fi kept disconnecting and I couldn't even connect to it.
Parking costs 20 NZD per day.
::))We were thrilled to be the very first guests to leave a review for this stunning new resort! The location is fantastic, just a quick 10-minute drive to town, and our room offered breathtaking views of the Shot River, creating a truly relaxing atmosphere.
We arrived around 10 PM, and the hotel reception was impeccably prepared, warmly welcoming us and even upgrading our room! It looked exactly like the photos, with a design and interior that perfectly captured the vibe we were seeking. They had welcome drinks waiting for us, and we appreciated that milk was available on request at any time.
The breakfast was a delightful a la carte experience, featuring an array of delicious options. The serving staff was not only attentive and kind but also provided excellent recommendations for nearby restaurants!
We also indulged in room service, which exceeded our expectations in both taste and punctuality. Although the fitness room and movie room were still under construction, the small maintenance issue we encountered in the bathroom was addressed swiftly by the staff.
Our stay has left us eager to return and see the final results of this new gem. I highly recommend this resort to everyone!
MMandy PuaIt’s a vintage hotel, I’m surprised with the lift which is very old type of lift, the design very pretty and retro. Room is quite spacious for 4 adults. The heater is very powerful and strong. The hotel is located near to the town center and precinct street, just a few minutes of walk can reach.
GGuest UserThe hotel boasts an excellent location, just a two-minute walk from the lake. The service was attentive; they helped store our luggage and even brought it up to our room. While the room facilities aren't brand new, they are well-maintained and complete. It's perfect for guests who want to step right out and enjoy the scenic views.
__WeChat38293****The hotel is not far from the intercity bus station, but you have to climb two hills, one of which is quite steep and long. The cleanliness was acceptable; I didn't experience the issues mentioned in other reviews. I stayed for three nights. For two nights, I was at the end of the 2nd-floor hallway, and the soundproofing was very poor; I could hear traffic passing by all night. For one night, I stayed on the 3rd floor in a room a bit further from the end, and it was very quiet at night. The kitchen is well-equipped with pots, bowls, and cutlery, and there's a microwave, oven, kettle, dish soap, and dishcloths.
MM252691****The hotel is situated on a hillside, offering a pleasant environment and a location quite close to the city center, about a 15 NZD Uber bike ride away. The in-room WiFi might not be great, but the view outside the window is beautiful.
GGuest UserThe staff are online and the hotel is a small boutique hotel. The breakfast is good and the location is very convenient. But there are two issues that cannot be avoided. First, the evening drinks and appetizers are only suitable for Europeans and Americans. They are a simple social time, and we think the happy hour in the executive lounge is two different concepts, so don’t have any expectations; second, the rooms are on the roadside. It's indeed noisy.
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