Hotel Dengan bar di Taranaki, New Zealand

On the day of checking-in, we found hair and stain marks (mud?) on the bed covering on both beds, however after showing the receptionist the photos, they took it seriously and reacted fast.  The room got cleaned while we were out. They provided us with the complimentary breakfast for two as a courtesy compensation.  With their positive attitude and efficient responses and reactions, we were happy to think that it was just an accident. There must be some sort of car racing going on in New Plymouth on the day of our second-day stay. As we were waken up early in the morning, before 7am, by lots and lots of noises coming from the running of car engines that was so close to us. As we opened up the curtains to see what was going on, we then shockingly saw many racing cars were just lining right in front of the hotel main entrance, getting some sort of registration or something as you can see there was a table and some staff there doing something. Therefore, racing cars kept coming in more and more, and the annoying noises were constantly heard from the engine and people’s talkings over and over until around 7:30am.  Honestly, we were quite unhappy about that! Visitors coming to stay at a hotel hoping to have some good rest, not expecting to be waken up early in the morning in that way.  If they have arranged this type of event, they should have let all other guests know of this in advance when the booking was made to ensure that they are prepared or willing to take it.  Therefore, with this thing happening that morning, I am not sure if I would want to go back to this place or not. Sorry to say that but I didn’t feel well after being waken up that early with constant noises and didn’t feel any respect in the situation. Hopefully to see some improvements there.

We went to New Plymouth for a weekend and stayed with Novotel New Plymouth. We had an excellent experience with them, the staff was very friendly and helpful and the room was modern and clean. We will definitely stay with them again.

Excellent building setup. We took more than 10 minutes to cover all the areas namely reception, restaurant, garden & relaxation and easy section. The front desk staff were friendly and helpful. The only minus was going to our room on the first floor using the stairs only. The front desk was however willing to call for help. Thanks.

Lovely hotel ! Location is just too good as ocean is across  the road !  Very good staff and very polite and helpful too  Cheers

Good price for 5 nights. As I mentioned at reception the room service staff replaced towels that were hung up and which I was happy to use again (contrary to what it said on the card in the bathroom and is now standard practice in most hotels). That was an extra 4 towels to the laundry over 5 days for one room - this all adds up - I am just thinking of the planet and also the autolodge laundry bills!

Uniquely designed, cozy and convenient, excellent location. Might be some noise if your room faces the main st. Would recommend it for sure, but if you are traveling in pairs then consider booking the larger size rooms

The hotel is good and convenient. The following coffee restaurant is convenient for breakfast. The price is right. The taste is not bad. Everything is suitable. It is also good to go out shopping.

Stay in the middle of Auckland from Wellington for one night. The surrounding area is especially quiet, but actually driving to the town is a few minutes~ The room and the view are so beautiful! But the day we went, it was raining, I couldn’t go down to the river to run~ If it didn’t rain, it’s definitely invincible to watch the stars at night~ Upstairs bedroom with large floor to ceiling windows, direct view of the outside ~ The boss is very enthusiastic. After we stayed for a while, we also called to ask if everything is fine~