I expected a queen size bed because that's what I booked but the size of the bed is like a double bed not queen. The room is small just right for its price, the staffs are kind and accommodating. even the waitresses at the restaurant are friendly. What I liked the most is that they have a free shuttle and they will drop you off at the airport, just ask at the front desk.
From the moment we arrived, the front desk staff were professional, patient, and helpful. We arrived at varying times due to shift rotations, and the staff accommodated our check-ins and room assignments efficiently. They were understanding of our group’s needs and provided quick assistance when we required extra keycards, directions to nearby stores, and help with logistics such as early morning check-outs.
The rooms were clean, comfortable, and surprisingly quiet, even though some of us had to sleep during daytime hours after night shifts. The air conditioning worked well and was easy to adjust — very important for technicians coming in from long hours in server rooms or outdoor installations.
The workspace setup in the rooms was decent, with desks and accessible power outlets. However, more ergonomic chairs and adjustable lighting would be a major improvement for those of us who have to log in remotely and work through tickets or troubleshooting after hours.
Wi-Fi performance was fair overall — adequate for emails, documentation, and remote access to most of our systems. That said, we did encounter intermittent connection issues during peak hours, which caused delays in remote diagnostic sessions. A dedicated high-speed option for business users would be a valuable addition.
Breakfast was solid, with a good mix of hot and cold items. However, as many of us work early mornings or late nights, more flexible dining hours — or at least a 24/7 grab-and-go station — would have made a big difference. Several times we returned late from jobs and had limited food options available. Having microwaves in all rooms (not just suites) would also help, especially for reheating meals during odd hours.
Parking was sufficient for our work vehicles and easy to access, which saved us time during morning departures. Being able to come and go at any hour without hassle made our daily schedules much smoother. We also appreciated that the hotel is located close to supply stores and quick-service restaurants.
Some staff are very helpful, we stayed for 3 nights they gave us only 2 water bottled. No glass,no kettle, no coffee phone is not working. Internet was very bad we have to stay near at the door just to get wifi, but once we moved to tv side Internet gone.Hope they will add some staff to make up rooms, seems not enough because we ask to make up our room since morning but they came at 5:30pm Stayed at pool view room, it was beautiful and amazing view anyway 🙂
The internet speed is not very good. It is not good when it rains and thunders. Sometimes there is a power outage. I haven't seen this in China for a long time. The nearest McDonald's is about a 10-minute walk away.
Casa Familia Hotel Restaurant Cafe & Events Place is the perfect place to unwind after a day of travel or work. Malaccopa Creek is located 3.65 km from this hotel, while San Manuel Sports Complex is 4.57 km away.
You'll find a restaurant at the property with a variety of dining options available. Want to grab something to drink? Head to the in-house bar or cafe.
At this hotel, you'll also find facilities including a garden. For extra convenience free luggage storage are available at the property as well.
The closest airport is Cauayan Airport, which you can reach by car in 33 min. Guests arriving by car can use the property's parking lot.
The hotel is a bit far from the city center. You should have a private vehicle since it is a bit 5 minute walk from the main road. They have a private pool, restaurant, and good security. They have an aesthetic theme when it comes to furniture & fixtures and a private hall for programs & events. They have a hot shower too & a spacious bathroom. There is a bit premium on meal prices which is understandable since the meals are superb. This is recommended for family gatherings & excursions.
At Shanedel’s Inn & Café, exceptional service and top-notch amenities create a memorable experience for guests.Complimentary internet access is available in the inn to ensure you stay connected during your visit.Amenities at car hire offered by Shanedel’s Inn & Café simplify the organization of your excursions, tourist activities, and other adventures in Basco.Complimentary parking is available for guests. Continuously receive the support you require through front desk amenities such as concierge service and luggage storage.At the inn, their ticket service and tours is also capable of assisting with booking tickets and securing reservations for entertainment and adventures.Desire to unwind? Make the most of your visit at Shanedel’s Inn & Café with accessible amenities such as daily housekeeping. Due to health concerns, smoking is strictly prohibited within the entire premises of inn. For the health and well-being of all guests and staff, smoking is restricted exclusively to assigned zones. Accommodations come equipped with all the conveniences required for a restful night's slumber. A selection of rooms feature linen service and air conditioning to ensure your comfort and convenience.A few accommodations at Shanedel’s Inn & Café also include unique design elements like a balcony or terrace. A few chosen rooms are equipped with television and cable TV to ensure guest amusement.At Shanedel’s Inn & Café, select bathrooms are equipped with toiletries to enhance your comfort during your stay. A delightful breakfast is the perfect way to begin your day, and at Shanedel’s Inn & Café, you can always indulge in a scrumptious meal on-site.All adore a delightful cup of coffee! An on-site coffee shop ensures you can relish a cup of authentic, freshly-brewed coffee every morning -- or whenever you desire it.Allow your journey to be free from the pangs of hunger! On-site eateries offer delicious and accessible meal choices.An evening spent at inn's bar can offer as much enjoyment as venturing out with your fellow travelers.At Shanedel’s Inn & Café, guests can take pleasure in the delightful recreational amenities provided for their entertainment. At the inn, a wide range of enjoyable activities ensures that there's never a dull moment during your visit. Don't miss out on the easily reachable beach in the vicinity. Conclude your days in complete tranquility by visiting the massage situated precisely at the inn.At Shanedel’s Inn & Café, a wide array of amenities guarantees a fulfilling experience throughout your visit. Make your holiday truly memorable by taking a rejuvenating plunge into the pool.
Amazing
9.7/10
Harga bermula
MXN$ 830
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Bar di Cagayan Valley
Terokai Ulasan Tetamu Hotel di Cagayan Valley
Lihat semua
7.8/10
Good
IINFINIVAN, INC.From the moment we arrived, the front desk staff were professional, patient, and helpful. We arrived at varying times due to shift rotations, and the staff accommodated our check-ins and room assignments efficiently. They were understanding of our group’s needs and provided quick assistance when we required extra keycards, directions to nearby stores, and help with logistics such as early morning check-outs.
The rooms were clean, comfortable, and surprisingly quiet, even though some of us had to sleep during daytime hours after night shifts. The air conditioning worked well and was easy to adjust — very important for technicians coming in from long hours in server rooms or outdoor installations.
The workspace setup in the rooms was decent, with desks and accessible power outlets. However, more ergonomic chairs and adjustable lighting would be a major improvement for those of us who have to log in remotely and work through tickets or troubleshooting after hours.
Wi-Fi performance was fair overall — adequate for emails, documentation, and remote access to most of our systems. That said, we did encounter intermittent connection issues during peak hours, which caused delays in remote diagnostic sessions. A dedicated high-speed option for business users would be a valuable addition.
Breakfast was solid, with a good mix of hot and cold items. However, as many of us work early mornings or late nights, more flexible dining hours — or at least a 24/7 grab-and-go station — would have made a big difference. Several times we returned late from jobs and had limited food options available. Having microwaves in all rooms (not just suites) would also help, especially for reheating meals during odd hours.
Parking was sufficient for our work vehicles and easy to access, which saved us time during morning departures. Being able to come and go at any hour without hassle made our daily schedules much smoother. We also appreciated that the hotel is located close to supply stores and quick-service restaurants.
WWandererWomanI expected a queen size bed because that's what I booked but the size of the bed is like a double bed not queen. The room is small just right for its price, the staffs are kind and accommodating. even the waitresses at the restaurant are friendly. What I liked the most is that they have a free shuttle and they will drop you off at the airport, just ask at the front desk.
AAnonymous UserThe hotel is a bit far from the city center. You should have a private vehicle since it is a bit 5 minute walk from the main road. They have a private pool, restaurant, and good security. They have an aesthetic theme when it comes to furniture & fixtures and a private hall for programs & events. They have a hot shower too & a spacious bathroom. There is a bit premium on meal prices which is understandable since the meals are superb. This is recommended for family gatherings & excursions.
GGuest UserSome staff are very helpful, we stayed for 3 nights they gave us only 2 water bottled. No glass,no kettle, no coffee phone is not working. Internet was very bad we have to stay near at the door just to get wifi, but once we moved to tv side Internet gone.Hope they will add some staff to make up rooms, seems not enough because we ask to make up our room since morning but they came at 5:30pm Stayed at pool view room, it was beautiful and amazing view anyway 🙂
KKaixinguoLanceThe internet speed is not very good. It is not good when it rains and thunders. Sometimes there is a power outage. I haven't seen this in China for a long time. The nearest McDonald's is about a 10-minute walk away.
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