Hotel Dengan bar di Metro Manila, Philippines

I requested an ocean-view room, but my English wasn't good enough to explain it properly. I was disappointed when I got a room on the opposite side of the sea. However, they put me on a high floor, and I could see the World Heritage site from my window, which was amazing! 😊 Although it felt a bit old, that added to its historical charm. It was clean everywhere, and the breakfast had a great variety and was delicious. I made some wonderful memories there.

We had a very pleasant stay at Lub d Manila Makati. The room was clean, comfortable, and well-organized for our short trip. The quality of the bed was really great the mattress and pillows were soft, which gave us a relaxing and restful night's sleep. Having a working mini refrigerator in the room was super convenient for keeping our drinks cold. They also provided clean drinking water, which was very helpful. The bathroom was spotless, and the hot water in the shower worked perfectly with good water pressure every time. Overall, it was a great experience with complete basic amenities.

We booked a Fort King Suite for a celebration. Here's what stood out: The positive feedback: Ground floor staff and the security team were warm and welcoming. Housekeepers were kind and helpful, though they didn't replace our toothbrushes and slippers during cleaning. Not a huge issue, but should be a standard for a 4-star hotel. Food was great, and the breakfast buffet trainees/new hire outshined everyone—they actively greeted and assisted us while old staff just stood by watching. The negative part: No welcome chocolates at check-in despite what was advertised for the room type booked. The AC had weak airflow even at max settings and was leaking; the maintenance guy tried but failed—same airflow as before. We then asked a lady housekeeper for help, and she managed to fix the issue, which was unexpected since maintenance should have been the one to handle it. But it eventually returned to its original weak airflow after an hour or two. We decided to let it go rather than ruin our trip. The real problem occurred from the 3rd floor and 5th floor—it felt hostile. One non-straight/fruity guy receptionist rolled his eyes when I smiled at him and a female colleague glared at me then looked away. Most staff looked miserable. I could sense that there is some kind of feud among the staff that is affecting their behavior, because I saw them gossiping with each other while they were on duty. They're either gossiping about their colleagues or about other guests, and it's very off-putting. It ruins the vibe and is not very professional. This must be stopped. Most of them will just ignore you when there’s less guests around, but if there are too many guests around, only then will they perform their duties and show hospitality. I've stayed at many 4–5 star hotels; this was my worst 4-star experience. I would not mind if the property were in bad condition—you could have saved the reputation by being kind and warm to your guests. Instead, the negative energy made the experience even worse. Wish I'd trusted those bad reviews. To management: Retrain your old employees. The new hires remember what hospitality means; your tenured staff don't. Thanks to ground floor staff, guards, security dogs, housekeepers, trainees/new hires, and kitchen crew—you saved this stay from being a total loss. Hope that 3rd floor reception team learns basic courtesy and hospitality from you.

My stay at the Berjaya Makati Hotel was overall very convenient, making it especially ideal for first-time independent travelers to Manila. Located in the Makati business district, the hotel is surrounded by restaurants, convenience stores, and shopping venues, making it practical for dining out, picking up daily essentials, or planning city itineraries. From the hotel, you can easily plan visits to shopping malls like Greenbelt and Glorietta, while soaking in the vibrant atmosphere of Manila's modern commercial hub. I believe the hotel's biggest advantage is its practical location, serving as a great base for exploring Manila. Before checking in, I recommend confirming your room type, whether breakfast is included, and the condition of amenities such as the air conditioning, hot water, and Wi-Fi. Traffic in Manila can be heavy, so it's best to allow plenty of travel time when heading to Intramuros, Binondo Chinatown, or the airport. Overall, if you are looking for accommodation in a well-equipped neighborhood with easy access to shopping, dining, and sightseeing, the Berjaya Makati Hotel is worth considering.

We were initially assigned in Room 0238 but the room smelled moldly. I complained so we were shown two other rooms where we can transfer. The other room was also smelly and the other room, Room 0220 was slightly better so we chose Room 0220. Unfortunately, after a few minutes the air freshener they sprayed wore off and the room started to smell worse than the 0238. It had a strong smell of a stinky feet. We complained so they asked us to check a room on the 10th floor but it was also smelly. I also want to share that as soon as we got out of the elevator on the 10th floor we immediately smelled the pungent smell of durian mixed with the smell of old carpet. We moved to the 7th floor and finally settled in Room 0703. It was the room with the least smell, tolerable smell. Tolerable enough for me to sleep. Rooms generally in this hotel is smelly and dirty but I guess that’s what you get for paying cheap. I would commend their staff though. The staff we EXTREMELY KIND and HELPFUL throughout the whole experience. They were patient and understanding when I refused to stay in any of the rooms that was stinky. We had to leave early rhe next day so we needed to take a cab to take us across to NAIA T3. we didn’t book the hotel bus the night prior but the staff in-charge made some exceptions and made a special trip for 4 people. I truly and deeply appreciate the people working in this hotel.

The hotel is near to airport and near to OKADA. Staff are friendly and helpful but the room TV channel near some upgrade because some channel unable to see.

We stayed at hotel for 4 nights to celebrate my husband's birthday. Hotel really heard my wish and decorated the room in advance and birthday cake. We really appreciated it. Buffet breakfast is more on European style breakfast which we love it very much.

We decided to book a hotel near BGC for an event, knowing we would be staying out late. I'm so glad we found this place! It’s a very affordable hotel in the area that offers a cozy yet luxurious vibe. The bed was absolutely comfortable. We booked a standard room, and it was incredibly budget-friendly. The air conditioning worked perfectly and gave us the exact comfort we needed. Plus, the room size is just right for two people. We stayed on the 6th floor, and guess what? The water pressure in the shower was excellent, making a hot bath so relaxing. The bathroom is also wonderfully designed, letting in plenty of natural light even without turning on the bulbs. Their Wi-Fi is incredibly fast—highly recommended for anyone looking to stay and work! They also have an indoor restaurant that everyone can enjoy. Overall, I highly recommend this hotel!

Great hotel location. I enjoyed the fact that it’s nearby by the park and offices, although it’s actually a quiet area with shops and cafes. Unfortunately there were some renovations done to a nearby building so there was some construction noise. I enjoyed my room, it was quite spacey and bed was comfy. Overall it was clean and the smell was nice. The couch could ve used some washing, it was visible it’s not that clean. Bathroom seemed outdated and could use a renovation. The staff was excellent. Eager to help and always welcoming!

Fantastic stay with excellent service and an unbeatable location! The staff were always cheerful and helpful, and check-in was incredibly fast. Our room was perfectly clean, and the gym and pool were decent. Best of all, it is just a 5–8 minute walk to the SM Mall of Asia. Just a heads-up: the breakfast area got packed with long lines on Oct 11 because of the PUMA Manila Half Marathon nearby, but other than that, everything was perfect.