The facility was clean and quite large. It was too cold for the pool. Do make sure you walk around the grounds and go to the water. We did not find it til the last night. Staff was super nice and attentive. They even set up reservations for us at a local restaurant. There are 3 restaurants but it seems they alternate which one is open. It was October so it may be due to the slower season.
We stayed for one night in an apartment. We were allowed to check in early which was great. The apartment was very spacious and had everything that you would need. The balcony was huge and had a great view. The only downside was that the bedroom and bathroom were really hot. There was air con in the living room but that did nothing for the rest of the apartment. We slept with the bedroom door open but then got bit to pieces by mozzies! Not sure we would stay in an apartment again but if the rooms have air con then we would try that.
Apreciamos sobretudo a comodidade do quarto, em especial no que diz respeito à dimensão e isolamento acústico. A cama é confortável, o chuveiro excelente, mas o arrumo de roupas é exíguo e parcialmente à vista. Está bem localizado e com espaço exterior agradável e desafogado. Pequeno almoço relativamente completo e de boa qualidade. Por fim, ressalta a simpatia e profissionalismo dos funcionários, sempre disponíveis.
Incrível!!!! Atendimento extremamente simpático e prestativo, ambiente acolhedor limpo, pequeno almoço INCRÍVEL com quatro mesas cheias de produtos, realmente representantes o peaueno almoço de hotel que todos idealizamos! A vista do quarto era perfeita para o jardim, privativo, com acesso á sauna jaccuzy e piscina. Esta estadia superou TODAS as minhas expectativas, staff Incrível mesmo!!!
The first room I was given was very old, with a broken floor, damp on the wall by the bed, and paint that was peeling and coming off. The room was located in a separate building from the hotel. I was quite disappointed because this is not what one would expect from a 4-star hotel. The explanation I was given was that I had booked through a budget platform. Luckily, after changing rooms twice, I was finally able to get a room in the hotel’s main building. The reception staff were very kind and understanding of my family’s needs. Once in the main building, everything was exactly as expected. The pool is beautiful with a stunning view, which is the reason I have returned to this property for the fifth time.
A great resort on the North Coast of Azores. The trail along the coast from the hotel is very nice. There are a few restaurants around and the hotel has good breakfast and a restaurant on site opening for lunch and dinner. Good for family, the hotel staff are extremely friendly and helpful. They can help you book tours and call taxis.
Reception was very helpful - room bright and well furnished - good view for watching airplanes. Handy location if you want to take public bus to travel in Sao Miguel.
https://www.trip.com/w/y7Gkld7pxS2
Recommend to visit nearby (free) António Borges Garden.
https://www.trip.com/w/9ZGqTw5pxS2
Terletak di Angra do Heroísmo, 8-minit berjalan kaki dari Pantai Silveira, Palacio Santa Catarina Hotel menyediakan penginapan dengan kolam renang luaran, tempat parking peribadi percuma, taman dan lounge berkongsi. Dengan WiFi percuma, hotel 4-bintang ini mempunyai teres dan bar. Tempat penginapan ini mempunyai kaunter penerimaan tetamu 24 jam, pusat perniagaan dan simpanan bagasi untuk tetamu.
Palacio Santa Catarina Hotel akan menyediakan tetamu dengan bilik berhawa-dingin dengan meja, cerek, bar mini, peti deposit keselamatan, TV skrin rata dan bilik mandi peribadi dengan bidet. Di tempat penginapan ini semua bilik mempunyai linen katil dan tuala.
Sarapan bufet, à la carte atau kontinental tersedia di tempat penginapan ini.
Sewaan basikal dan sewaan kereta tersedia di Palacio Santa Catarina Hotel dan kawasan ini popular untuk aktiviti kembara jalan kaki dan aktiviti berbasikal.
Pantai Zona Balnear da Prainha adalah 19-minit berjalan kaki dari Palacio Santa Catarina Hotel. Pangkalan Udara Lajes adalah 22km jauhnya.
Whilst the hotel was very modern it seemed to lack basics such as a kettle in the room (there is a nespresso machine but for any tea drinkers out there they will know that making tea through a coffee machine is far from ideal) and being able to retrieve an iron. Instead you are expected to put items in for laundry when all we wanted to do was run an iron over a shirt for the evening.
Pool area is stunning however has the most uncomfortable loungers you could ever find. They look great but the max stay to bathe is less than an hour before your entire body goes numb.
It seems that this stunning hotel is trying to be a little above its star rating and failing on these few points at just trying that bit too hard for the clientele staying.
Rooms were very clean although signs of some wear and tear are already starting to show.
Location is EXCELLENT and staff helpful, polite and welcoming.
Not sure if we would stay again as we are real sun worshipers and really struggled to enjoy the pool area here.
Hebat
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9.1/10
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9,3/10
Great
GGusNSA truly wonderful hotel.
With only 9 rooms, the staff focuses on making every guest experience exceptional.
The location is great, central enough to explore the Island and come back too every day. While the view from, and upon exiting, your room will take your breath away every single time.
All of the accommodations are top notch, the bed was supremely comfortable and even the linens and towels had a plush feeling.
Breakfast options can be slightly redundant but the quality and freshness of the ingredients, along homemade jam and juice, as well as a flexibility to switch things up on the menu, more than make up for it.
We the hotel restaurant is excellent for dinner as well. So much so that we ended up defaulting to it more than once during our stay.
We also appreciated small details like the phone they provided upon check-in that followed us everywhere on the island for spur of the moment suggestions and reservations through the hotel!
All in all, highly recommended, my wife and I know we’ll be back!
GGuest UserI liked everything, excellent price quality ratio.
The staff sympathy is the best, the exemplary cleaning, I feel at home. The distance is relatively close to the car of the airport and about the hotel , my room with terrace, fabulous view, magnificent for the ocean ..... I loved ....
GGuest UserI WAS PLEASANTLY SURPRISED TO FIND A VERY COMFORTABLE WEEK'S STAY AT HOTEL INATEL. IT IS SMALL AND LOVELY AND EASY TO MANUEVER AROUND THE HOTEL OR TO WALK OR DRIVE TO THE CENTER AND WELL BEYOND THIS VERY CHARMING AND BEAUTIFUL GRACIOISA ISLAND. I FELT VERY AT HOME AT THE HOTEL. EVERYTHING WAS MANAGED VERY WELL BY THE ENTIRE STAFF. THE RESTAURANT SERVED A 3 COURSE DINNER THAT WAS BETTER THAN THE LOCAL RESTAURANTS AND COST LESS MONEY. I HOPE TO RETURN TO GRACIOSA TO THE CARAPACHO THERMAL BATHS AND THE HOTEL GRACIOSA INATEL THANK YOU, H.L. USA
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