Hotel Dengan Spa di Gansu, China

Ini adalah harga terbaik yang pernah saya menginap di Hotel Crown Harganya sangat berbaloi. Harga hanya separuh daripada harga berbanding tahun-tahun sebelum ini, tetapi layanannya masih sangat mesra. Saya menghadapi masalah kecil di tengah, dan pihak hotel bertindak balas dengan cepat dan aktif menyelaras dan menanganinya. Saya ingin mengucapkan terima kasih kepada Pengurus Selina. Jika anda masih teragak-agak, masih disyorkan untuk menginap di Crown pada harga ini.

性價比很高，交通也方便，完全激發起我出門的慾望（ ´͈ ᵕ ` 設施這次入住體驗超棒！酒店位置絕佳，出行打車、逛景點都超方便。房間乾淨整潔無異味，床品柔軟舒適，睡得特別香。設施齊全且新，洗漱用品品質在線，衞生間乾濕分離設計很貼心。工作人員服務熱情周到，辦理入住退房高效，有問必答特別耐心。早餐種類豐富、味道可口，性價比直接拉滿，下次來還選這裏！

One of the nicer hotels we have stayed at this trip. The room was especially nice and very reasonable. They even had cute little robots bring your tea to your room. Staff was really nice and helpful. If we are back in Lanzhou will definitely stay there again.

這次入住體驗真的遠超預期，必須認真寫一條好評推薦給大家！從踏入酒店開始，整體環境就讓人眼前一亮，裝修雅緻大氣，公共區域乾淨整潔，綠植佈置得恰到好處，處處都透着用心，完全沒有普通温泉酒店的擁擠和雜亂感。前台工作人員服務態度特別好，辦理入住高效迅速，全程微笑服務，耐心講解温泉開放時間、設施位置和注意事項，有任何問題都第一時間迴應，讓人感覺特別親切貼心。房間寬敞明亮，佈局合理，床品柔軟舒適，睡得格外安穩。衞生方面做得無可挑剔，地面、桌面、衞浴區都一塵不染，洗漱用品齊全且品質不錯，細節處盡顯精緻。隔音效果也很好，完全聽不到外界嘈雜聲，休息質量很高。最讓人期待的温泉區域更是驚喜滿滿，温泉池種類豐富，有不同温度、不同功效的泡池可以選擇，水質清澈乾淨，能明顯感覺到是定期更換、認真維護的，泡在温暖舒適的泉水中，旅途的疲憊瞬間消散，全身都得到了放鬆。

剛辦理完入住就被暖到了！前台服務超貼心，遞上熱毛巾和熱茶的瞬間，一路奔波的疲憊感直接消了大半。 房間整潔乾淨，兩張床都鋪得平平整整，床墊軟硬適中，看着就想躺上去好好睡一覺。設施也都很新，暖氣給得足足的，在房間裏穿單衣都不冷。 從細節能看出酒店是真的用心在做服務，體驗感拉滿，下次來還選這家！

Just perfect. The room was big, really clean and the bed super comfortable. Breakfast was also really good.

這次入住體驗特別棒！前台工作人員熱情大方，服務周到！酒店停車特方便，門前就是停車場，直接停好就能輕鬆辦理入住啦！更驚喜的是房間是河景房，推開窗户就能看到寬闊的河景，尤其晚上的河景更美，坐在床邊發會呆都覺得愜意！

When we arrived at 930pm there was loud construction next door and didn't stop till after 1230am both on the first night and 3rd night. Very loud and difficult to sleep. Room was ok but bed was very hard like sleeping on wood. Breakfast was Chinese breakfast and just mediocre. Hotel advertised a gym , spa and sauna. Gym was 2 small machines stuck in the corner of the 2nd floor out in the open. I could not find the spa or sauna so I asked the front desk and was told ”no have”. I discovered later the next night the spa is outside of the hotel and not affiliated with the hotel. Won't stay here again

前台團隊的專業素養讓人印象深刻，對酒店設施設備，服務項目瞭如指掌，面對各種疑問都能精準解答，裏熱情周到又不失分寸感，讓整個住宿體驗充滿温度。真正感受到了賓至如歸的温馨，下次來還會選擇這家酒店，也推薦給了其他同事，為前台的優質服務點贊👍👍👍👍

Had a beautiful time at Dongyi for our first time in the desert! Service was impeccable from the moment we arrived - warm, attentive and thoughtful. Staff called ahead to pick us up and ensured room was ready upon early arrival. The room is huge and full of charm and character, and has everything you need. Enjoyed the fruits and apricot tea! There are also specially arranged cultural activities available throughout the day, and staff are easily contactable via WeChat. It’s also a 10-min drive to the Mogao Grottoes and Encore Dunhuang show. A rare gem in Dunhuang.