It was very good, the person on check-in was really amazing and everyone was good as well. I loved our stay there. We booked a room for 4 people but they upgraded us to Executive suite. It was so nice of them. I wish we had Haram view but it was 2 mins walk from Mosque.
MashaAllah, TabarakAllah – I had a wonderful stay at this hotel.
The place is beautiful and very quiet, and the cleanliness is outstanding – everything was spotless.
I would especially like to thank the front desk staff member, Mr. Abdulrahman Hajili, for his exceptional professionalism and respectful attitude. He was truly courteous and helpful throughout my stay.
Thank you for such a pleasant experience – I look forward to staying here again, InshaAllah…
Initially i got surprised after Booking hotel informed me that they couldn’t find my booking and advised me to contact with service provider. I called Trip.com Saudi Arabia contact number they supported within 30 minutes.Not only provided me new hotel confirmation number but also sent confirmation email as well.When I called with new confirmation number it was okay and I reached and faced no issues.It was great experience with Trip.com to book Such a nice property in very reasonable price and no hidden charges.Finally we enjoyed it.
Wow, this hotel comes highly, highly recommended! It's so comfortable, incredibly well-located, and all the staff are exceptionally friendly. The food is absolutely delicious, and the cleanliness? Impeccable – truly outstanding. Seriously, I can't recommend it enough! Our kids were thrilled too, especially with the kids' club available! 🫶🏻
n this price fair, what a fantastic and clean hotel compared to the other hotel in the same area.
It is considered as a new hotel, and much cleaner than some of the hotel in the northern central Area of Madeina.
There is a small down side which is the room area is kinda small.
Moreover, there is a bus shuffle from Hotel to Haram and vice versa around the prayer time.
The surrounding area has many services you go by walking distance or even by your car and it wouldn't take you more than 10 minutes to reach (depending on the rush of the road of course)
Overall, Highly recommended!
Very outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.
Great hotel, staff and services. It’s 30 minutes away from Masjid nabwi. Rooms are very clean and decent size. Definitely worth booking if you’re going to medina with family.
really excellent place to stay with family especially!💐✨
Very Good
1 ulasan
8.4/10
Harga bermula
RM 402
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Wifi di Al Madinah
Terokai Ulasan Tetamu Hotel di Al Madinah
Lihat semua
9.0/10
Great
AAllam ashOverall, my stay was good. The staff were generally friendly, though the check-in experience was a bit unpleasant at first. Thankfully, things improved afterward thanks to Ms. Bayan’s excellent assistance. However, the hotel feels overpriced compared to other options located very close to Al Haram in Medina. One major downside was the corridors — they were often full of leftover food left outside rooms, which was unpleasant and gave a poor impression. Security personnel needed further training to be more customer friendly
AAnonymous UserFacilities: As expected from a well-established hotel, the rooms are spacious. Everything was great, except for the hairdryer which was a bit old.
Cleanliness: Clean and tidy.
Environment: Canyon views.
Service: They proactively upgraded our room, we could order a bonfire at night, and they offered free shuttle service to the concert hall. The service was very responsive and accommodating.
SSherazzulfiqarIt was very good, the person on check-in was really amazing and everyone was good as well. I loved our stay there. We booked a room for 4 people but they upgraded us to Executive suite. It was so nice of them. I wish we had Haram view but it was 2 mins walk from Mosque.
AAnonymous UserVery outdated and customer service is terrible. Rang reception from hotel room no answer (2 times) than had to go to reception to complain safe don’t work, they turned up next day to sort it out.
SShazianService is exceptional.Very attentive to any comment.
Location is just opposite gate 329.Best for women's entrance to the mosque.
Area of improvement-Breakfast same everyday.catered for middle eastern guest.Should have more varieties like Malaysian or Indonesian food.
Next will be the toilet-shower in the bathtub is a huge challenge for some especially the seniors.Hopefully they will change it to shower room when they refurbish the room.
FFAISAL AMIRThis hotel was supposed to be 3.5 kilometres in a straight line to Masjid Al nabawi but due to road works we ended up travelling 9 km each way.
The hotel itself is a converted apartment building that turned into Suites probably because the owner couldn't sell the apartments due to the area not close to any business centres or shopping malls.
Prices were reasonable and the staff was friendly and communication is great
No USB charging ports provided anywhere including lounge or bedrooms.
No towels or any cleaning supplies provided to keep this little apartment clean.
Bathroom floors were extremely slippery to the level I would call dangerous.
Bathroom fittings, kitchen ,bedrooms and all furniture in living area also large and comfortable , but we booked for six beds they only provided us 5 beds plus a thin single mattress , which was a great disappointment.
But for us, the biggest drawback was that it's too far from Masjid Al nabawi and not suitable even at low prices.
I would recommend paying more to be closer to Masjid Al nabawi there are plenty of options within 15-20 minutes walk at good price, but if your reason to stay in Madina is not Masjid Al nabawi, then this hotel suite is okay, just consider all the notes I made above.
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