Hotel Dengan bar di Alabama, United States

This was my second stay and, overall, another good one. First I,d like to say thank you for something you may not be aware of, my pillow. I have neck problems so when I find a good one that fits the way I need I take it with me. Unfortunately I left it in the room. I called the front desk that afternoon to hopefully get it back, having my daughter-in-law pick it up as she and my son and grandkids live close by. The clerk was very courteous and said it was likely in laundry but couldn't leave the front desk to check. He graciously said he would leave a note and someone could pick it up the next morning. My daughter-in-law did just that. This is a budget no-frills hotel in a safe location. My son and his family live probably less than 2 miles from there so I am very familiar with the area in southeast Huntsville. I can't think of anything you can't get nearby as all the big box stores, numerous gas stations, restaurants, and a few small bars, etc are a stones throw away. As someone that used to travel with work with plenty of weekly and monthly motel stays I know how important convenience and room costs can be. There are cheaper motels nearby but I don't recommend them due to location(safety) and poor past experience as well as inconvenience due to traffic on 72. VIP has a restaurant on one side and a small bar on the other, both just across the parking lots. There are plenty of others within safe and easy walking distance. The room: I'm a smoker and booked a smoking room. Those aren't easy to find anymore. That said, there were signs of it if you looked. Nothing to fault VIP for as I put that on previous guests and the room, at least to me, didn't smell like it. The most important parts, counters, tub, toilet, bedding, etc were clean but the floor, TV remote, and spaces you could only see when sitting down or looking under something could use some attention. There was an issue with the TV box where every time I turned it on to watch I had to unplug the box and plug it back in to get it to wake up. The water was just warm enough for a shower but never any hot water for my preference even after letting it run 3-5 minutes prior. Stayed warm for a long shower but forget about a hot bath. The drain was slow like it needed cleaning out. Not so slow that the shower didn't drain fast enough but slow enough that any water straight from the tub faucet would fill it faster than it could drain. Likely needed cleaning out. Not a housekeeping issue but more a maintenance issue since the ”hair catcher” or whatever you call it would need to be removed. The towels would make good loofahs for exfoliating. A little fabric softener would be a plus. The pillows were flat. Something to address for the next updates. The floors are vinyl, much preferred over nasty carpet that always keeps something for itself even after a thorough vacuuming. The door needs a new weather strip and/or threshold as I did have one unwelcome guest slip under it. Not the kind you'd have to worry about living there though and I simply evicted him with a flush. I give VIP 4 out of 5 stars. I'm a realist and I know that keeping everything perfect isn't cost effective and could easily increase room rates but I also know that some of the small details would simply take a little more time and attention. I try to be thorough not just for potential guests but also for owners, management, and staff are fully aware of any issues, grievances, or thumbs up. I would definitely stay again.

Great location for our soccer tournament. Room was clean but one of the ladies at the front desk was rude to me both times I had to interact with her.

The hotel was clean and in a great location for the reason I was in Birmingham. It was near to the event that I was attending. The sink in my room had a stopper that prevented the water from escaping when I did not want it to collect in the sink during activities such as brushing my teeth and washing my face. The water was also cold and took an excessively long time to heat up even a little bit. It was not even lukewarm. Therefore, I checked out and was unable to shower. My son actually took a cold shower on a cold day, one of the coldest that we have had in Alabama in a while. I was also awakened by an emergency message and alarm to vacate the building due to an emergency only to learn later that it was a test. I learned this when the fire truck arrived and I heard an employee apologizing for not calling them to let them know that it was only a test. I only stayed overnight so there was no other opportunity for me to get a better impression. The only reason that I did not give a lower rating for the facilities is because once I reported the issue with the shower and sink, they sent a handy man to the room to make the repairs, but my son was already taking a cold shower at the time since we were scheduled to get back home to meet previously scheduled obligations. The staff person who was checking me out said that she couldn't do anything for me because I booked through a third party. However, she did state that she would refund the money that I paid for parking.

The Hilton Garden Inn in Orange Beach, Alabama, was a beautiful place! I liked the hotel layout. My favorite parts while staying there were collecting shells on their beaitiful private beach behind the hotel, leisurely riding innertubes on their ”heated river” behind the hotel and enjoying their delicious breakfast buffet. Every hotel employee we met was wonderful and helpful! I reserved a physicallyhandicapped room with island view. My only unpleasant part of my stay was the flooding from the handicapped bathroom shower that flooded the bathroom floor, into the front entrance to the room, even wetting the hall carpet. I reported it to the front desk, who thanked me for reporting it. They said it was because it was a handicapped room. I told them it didn't matter...if it was a handicapped room or not. I told them more care should have been taken considering it was for a handicapped person. What if I'd fallen on the wet floor and gotten hurt? Anyway, I liked the hotel but I don't recommend renting and reserving the handicapped room (#415) until these issues are corrected and the room, itself, is updated and this problem is completely corrected. Thanks! Rhonda Tippett

We absolutely loved our stay at Marriott Hotel Suites in Orange Beach, Alabama! From easy check-in to easy check-out, everything was smooth, convenient, and perfect for our family’s needs. The hotel was clean and well cared for. While we were there, we noticed staff actively cleaning, vacuuming, and keeping the floors neat, which really stood out to us. We also loved the little shopping area where you can pick up items you may have forgotten at home — such a convenient touch! Our room was wonderful and very family-friendly. I especially appreciated that the room was not fully carpeted. The hard flooring in the living area was perfect after coming in from the pool with wet feet, sand, and towels. It made so much more sense than having carpet everywhere. The pool was amazing, the price was great, and the overall stay exceeded our expectations. We found it comfortable, convenient, clean, and truly suitable for a family trip. We would definitely stay here again!

The hotel is nice. Not as nice as I thought it would be but its clean. The bathroom could use some updates and some new tile grouting around the tub. But not a bad or gross place. The AC was broken. The chillers were up and down, and no matter what I tried the room temp was getting hotter by the min. When I first checked in the room was 70° F. I set the AC at 67 and 20 min later it was 72°. A few others in the hotel told be they had to be moved to a new room. I did not stay they night, I left at 9pm. Too hot and humid. The staff was amazing and super helpful and understanding. The lady at the front desk deserves a raise. Because the staff was awesome I would consider trying the location again. (After they get the AC fixed)

There was a fridge and microwave in the room but they didn't work. There was no overhead lighting so you had to use floor lamps or table lamps. Several of the outlets were not working so some of the floor lamps didn't work. There was also a $50 deposit required at reception.

It is said that it is 4 o'clock to checkin. We can also arrive at three o'clock.

Upon arrival waited 10 minutes for clerk to appear. Didn't even apologize for delay. No one else in lobby. Checked in and then I was to be charged $10 for indulgence fee? and if nothing charged would credit back to charge card. Told her I didn't want to but clerk with silver short hair with pink *****e said it was required. If not used it would be credited back upon check out. The next morning asked same lady about funds being added back she couldn't do it but would notify my credit card department. At this moment a day later still no charge added back. Is this some standard policy? Or was this a way to have customers purchase unwanted snacks or goodies from your snack area?

Great hotel right on the beach. The location cannot be beat. I highly recommend the beach view balcony. They have free breakfast that is good. You do have to pay $15 a day to park. They have a parking garage. It says free parking but it is not free parking. You can rent to chairs and an umbrella for $45 per day. They have a pool bar. They have a hot tub. The pool is not heated but is very nice and cleaned every morning. A some portion of the pool is covered. There is a refrigerator in the room. I would recommend bringing your own pillows because their pillows are terrible but other than that it’s a great hotel!