We verbleven hier op doorreis van Italië naar België en het hotel bleek ideaal gelegen. Het design en de voorzieningen zijn indrukwekkend: het zwembad, de sauna, de klimmuur en de Kids Cave maakten ons verblijf echt bijzonder. Vanuit de kamer genoten we van panoramische uitzichten die werkelijk adembenemend waren.
Het ontbijt was van uitzonderlijk hoog niveau: zeer uitgebreid, dagvers en ontzettend lekker – echt een topper.
Een klein minpuntje was de minimale inrichting van de kamer en de netheid van het sanitair; in douche en toilet vonden we nog wat haren terug. Dat was jammer, maar woog niet op tegen de vele pluspunten.
Al met al een aanrader en wellicht komen we hier nog eens terug!
Because of skiing, I lived in this small city. The hotel is average, the room is not big, the breakfast is not good, the opposite building is being renovated, and the noise of throwing garbage is very early. The only desirable thing is that the window is facing the castle.
This hotel has constructions ongoing so it could be very annoying when construction working is right outside your room. We demanded to change to a different room. The hotel was accommodating. But the cleaning service for the new room didn’t arrive until after 6pm. Combining daily cleaning with turndown? Amazing! So we said no to room cleaning. Service at this hotel leaves a lot to be desired.
Myself and wife (both Singaporean) celebrated our 38th wedding anniversary and just wrapped up a 15-day self drive vacation to Switzerland and Austria.
Our seventh stop 1 night stay in Alphotel Innsbruck: from warm and smiling reception staffs, to spacious/absolutely clean well laid-out room with balcony/delicious breakfast especially croissonts pastries/3mins walk to shopping mall,sports shop,McDonalds etc/clean and cool air ..... no words can describe our immense joy and amazements.
Strongly recommend Alphotel Innsbruck for anyone looking to stay close to Innsbruck city with peace and manageable cost. Thank you once again entire staff at Alphotel Innsbruck .... till we meet again :)
The room was really chic, the view was very beautiful, the breakfast was varied, the staff was friendly, the night cost almost €400, and it was strange that for that price, the room didn't have a kettle with tea and coffee or even free water. I would also have liked a better hairdryer, not the smallest Valera hairdryer, which overheated after a minute of use. This really caused inconvenience when drying my hair.
With a stay at Appartmenthaus Gutwenger Selmerhof in Innervillgraten, you'll be in the mountains, and 19.1 mi (30.8 km) from Dolomites and 19 mi (30.6 km) from Sexten Dolomites. This aparthotel is 5.3 mi (8.5 km) from Defereggen Valley and 8.6 mi (13.9 km) from Punbrugge.
Take in the views from a terrace and a garden and make use of amenities such as ski storage. Additional features at this aparthotel include a hair salon, tour/ticket assistance, and barbecue grills.
Take advantage of the aparthotel's room service. Cooked-to-order breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include express check-in, express check-out, and a 24-hour front desk. Guests may use a train station pick-up service for a surcharge, and free self parking is available onsite.
Make yourself at home in one of the 5 guestrooms, featuring kitchens. 48-inch LCD televisions are provided, with satellite programming available. Conveniences include phones, as well as refrigerators and electric kettles.
The hotel is just next to Innsbruck hbf that you can travel by train or bus easily. There is a supermarket inside the train station and its closing time is later than the other supermarket in Innsbruck. The room is a bit small but they have AC in the room which is very important in Innsbruck summer time.
Traveling to the Munich border, just the ball game caused Munich to have no room, booked to Austria, this section has no high speed, no charge. The hotel is on the old street, the location is prominent, there is a free parking space not far away, the breakfast is too rich, the bread is very delicious, there is nest honey to eat, the room decoration style is unique, this town is really bright
Very Good
53 ulasan
8.8/10
Harga bermula
CAD 146
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Breakfast di Tyrol
Terokai Ulasan Tetamu Hotel di Tyrol
Lihat semua
9.0/10
Great
AAnonymous UserLove this hotel. Perfect location to prime attractions and well connected by buses to everywhere. Bus 540 goes straight to Kletterzentrum and to haupbahnhof in other direction. Sightseer bus stop and train to nordkette are right in front ad well. Eurospar supermarket next to it gives us everything we needed
GGuest UserWhen systems replace people
Alpenpark Seefeld is, from an architectural and spa perspective, a high-quality hotel.
The materials, interior design and spa facilities show that a lot of investment and effort went into the physical space.
What failed completely during my stay was human communication.
A small misunderstanding regarding food turned into a deeply uncomfortable experience, not because of the rules themselves, but because of how rigidly and mechanically they were enforced.
Instead of clarifying expectations or simply explaining the system calmly, the staff reacted in a defensive, automated way, as if they were protecting a conveyor belt rather than speaking to a person.
At no point did anyone try to understand what I actually meant.
Instead, the situation was subtly reframed so that I appeared as someone “demanding something for free”, which was never the case. This role reversal felt humiliating and unnecessary — and it happened solely because no one paused for a moment to communicate as a human being.
The same pattern appeared again when I addressed the fact that my room heating was not working for two nights (later confirmed by technicians).
The response was not concern or responsibility, but a procedural answer: “You should have said something earlier, now nothing can be done.”
What connects these situations is not bad luck, but a systemic mindset:
rules over people, procedures over reality, defense over understanding.
This hotel does not have a problem with facilities.
It has a problem with conveyor-style perception of guests, where the goal seems to be closing interactions quickly rather than actually resolving them.
I am writing this not out of anger, but in the hope that the team pauses and reflects:
How did a paying guest end up feeling diminished, unheard, and mislabeled — in a hotel of this level?
With a shift toward real communication and accountability, Alpenpark Seefeld could be excellent.
Without it, even beautiful interiors cannot compensate for the emotional damage caused by robotic service.
LLINIn the past, skiing was very good and the ski area was very close. The hotel staff is also very kind, the only bad thing is to go this time, the restaurant only opened an Asian restaurant, the choice is relatively small
JJohn Vincent (JV)*Reading the reviews prior of booking, one comment sticks in my mind was this hotel is a scam. First, I don’t believe as could be different experience. Also some says, staff are nice and friendly but there are also rude staffs.*
I was transferred to this hotel, i booked *junior suite* room with double sized bed. Sounds good right ? But it’s so, so.
Prior to check in, their policy is 2:30 pm. on the app is 2 pm. I arrived 1:36 and the reception want to charged me 15 euros, Instead I wait. She is rude, it reminds me the reviews, she is No customer service background.
The view from window is amazing, room is clean, bed is comfortable. However, shower is too short from the corner, I’m small but still not able to stand. Toiletries is on place, no room sleeper for cold floor. No mini bar, no tea or coffee (available in reception with charge), no pen and paper on desk and other basics on 4 star categories. The room is on attic, limited low ceiling.
Breakfast was basic, by the way the 2 young ladies are friendly, could be the trainees. What nice from selection is fresh orange juice from the machine, and freshly slice cured meat. The same lady from the reception is touching food with bare hand. Thanks I’m done of breakfast.
Sauna is stated as part of hotel facilities however it’s not functional on my 2 days stay. Reception said you have to wait 1.5 hours or to have notice ahead of time.
Overall, my first visit in Innsbruck was great however with this hotel was the last. Not guests service oriented.
CChoon leongTravel to Innsbruck town with families last week and booked this hotel for 2 nights. Arrived early so try our luck for early check in. Receptionist was nice and pretty, she let us check in early since our room was ready. They even provide us the Innsbruck Welcome Card since we spend 2 nights here. Hotel lift was quite small, just fit 4 persons (2 adults and 2 kids, along with 2 medium size luggage). Our room is on 3rd floor. Room got two double beds and an indoor balcony with stunning view of the mountains. Balcony got a small round table which perfect for drinking and enjoying the beautiful mountains view. Very comfortable room with all the facilities available. Kids love the room very much. Staff was very friendly and helpful. Breakfast was provided, not many choices but its fresh and delicious. Hotel's staff was very kind and help us order what we wanted. When we heading to town, their staff even remind us to take umbrella because the weather is getting dark. Hotel's staff is so careful observation, she notices us stand at wrong side of bus stop, rush out and inform us about it. We really love this Basic Hotel very much. Very Basic and much love. Really recommend this hotel.
WWanderlustYiVery strategic location with great mountain view of the alps. Just 5mins walking distance from the train station and the bus (to airport). Big shopping mall will park nearby. Not far from city center (approx 10-15mins walk). Super friendly receptionist especially Fabian. Thumbs up to him as his amazing hospitality enhanced our experience in Innsbruck.
GGuest UserFor the price we paid (€350/night) we expected more. More helpfulness from the front desk, more attention given to the aesthetics of the room, and more care from housekeeping. The hotel charged us an additional €200+ euro to add our children to our two king suites. We found this outrageous Housekeeping did not replace our used coffee cups on our second day, so we had to clean them ourselves. The bath towels were thin and scratchy and were barely bigger than a dish cloth. Although many restaurants in town were closed due to the holiday, the hotel also closed its restaurant, so we ended up ordering take out from a falafel place. What “4-star” hotel doesn’t offer its guests a dining option when they know they are at least a20-min walk from any nearby eateries? We were quite disappointed with this stay and cannot recommend it in good conscience.
KkoratakiLovely stay in the heart of Innsbruck
I had a great experience staying at a hotel right in the center of Innsbruck. The location was perfect — close to the old town, shops, and public transport. The room was clean and comfortable, and the atmosphere was very calm. One of the highlights was the breakfast in the morning — a good variety of fresh options to start the day. I’d definitely recommend this place if you’re visiting Innsbruck!
AAnonymous UserThe hotel itself was luxurious, with beautifully designed interiors and a high-end feel. The location was average—not too far, but not very convenient either.
Service was a bit mixed. One staff member wasn’t very welcoming, which left a poor first impression. However, another staff member was fantastic and went out of their way to help us book a taxi when we were running late for our train trip—truly a lifesaver!
The breakfast was amazing, with a great selection of delicious options that added to the overall experience. Despite some minor hiccups, it was a pleasant and comfortable stay.
NNinaInitially, I couldn't find my reservation. After a while, I realized someone had checked in beforehand. It was hilarious. There was no explanation, just a simple ”sorry.” 🤣 The hotel has a good location, and everything else is just okay. One thing I particularly want to point out is that there's no place to put my toiletries on the bathroom sink. And since it's an old house, the bathroom lighting is also poor. Those are really inconvenient. If you're driving, you don't necessarily have to stay there. A slightly more secluded, better-looking place would be better.
Untuk menempah hotel di Trip.com, masukkan sahaja destinasi, tarikh perjalanan dan bilangan tetamu pada halaman. Kemudian, cari hotel yang tersedia dan pilih hotel yang ingin ditempah. Ikuti gesaan untuk memasukkan maklumat pembayaran dan melengkapkan tempahan.
Bagaimanakah cara mendapatkan tawaran hotel di Trip.com?
Terdapat beberapa cara mendapatkan hotel dengan harga berpatutan di Trip.com. Anda boleh kecilkan hasil carian dengan menapis hotel mengikut julat harga pilihan anda, atau anda boleh isih hasil carian mengikut harga untuk melihat pilihan yang paling murah dahulu.
Di manakah boleh saya temukan tawaran hotel di Trip.com?
Trip.com menawarkan pelbagai pilihan tawaran dan promosi hotel yang tersedia sepanjang tahun. Anda boleh cari tawaran istimewa ini dengan mudah di halaman tawaran kami. Selain itu, jika anda ahli program kesetiaan kami, anda boleh log masuk ke akaun anda dan terokai kadar diskaun eksklusif di halaman senarai hotel.
Bagaimanakah cara mendapat harga yang lebih murah untuk hotel?
Kadangkala lebih murah untuk menempah hotel pada pertengahan minggu, tetapi itu bergantung pada musim.
Berapa banyakkah hotel yang tersenarai di Trip.com?
Terdapat lebih 1,500,000 hotel di lebih 230 negara atau rantau di Trip.com. Belum buat keputusan hotel mana untuk ditempah? Layari laman kami untuk mendapatkan ilham!
Bolehkah saya membatalkan atau mengubah tempahan hotel saya di Trip.com?
Itu bergantung pada polisi hotel dan tarikh pembatalan. Sila semak bahagian polisi halaman hotel yang berkaitan. Untuk membatalkan atau mengubah tempahan anda, log masuk ke akaun Trip.com anda, pergi ke "Tempahan Saya", dan ikuti arahan.
Bagaimanakah cara menghubungi sokongan pelanggan Trip.com?
Anda boleh menghubungi sokongan pelanggan 24/7 Trip.com dengan mengunjungi Pusat Bantuan di Trip.com dan menghantar permintaan. Anda juga boleh menghubungi mereka melalui telefon atau khidmat sembang, bergantung pada lokasi anda.