Hotel Dengan Sarapan pagi di Lagunes, Côte d'Ivoire

The front desk staff do not listen to the concerns of guests but rather argumentative only towards protecting the interest of the hotel and never cared what your complaints are. On the day of my arrival I was made to stand waiting for 3 Hours even though I arrived 3 Hours after the normal checking in time, they spent the 3 Hours arguing about my online payment which was already done on Trip.com yet they said they could not find the payment history when in fact they did not have the patience to read the system well and locate the payment history but rather demanded me to pay again for bookings which were actually paid online until I had to show them how to read the system to solicit the information (I had communicated with trip.com with complains and shown the payment receipt to the hotel and they still could not comply until I showed them how to read the information on their own computer;before I could be allowed to check in). Also, at breakfast, I was made to pay again after I have booked a room with two breakfast included but hotel refused to understand and even after showing the booking information on the system which clearly indicated Breakfast X2 per day so I ended up paying again for the breakfasts to avoid embarrassment. The restaurant staff were very unprofessional and careless about hygiene (the bread spoon had fallen to the floor and one of them picked it and dropped it right back into the breadbasket without replacing or cleaning it before putting it back into the breads). ”DO NOT DISTURB” signage meant nothing to the cleaning team who continuously banged on the door because they wanted to iron or pick up your laundry even without you making a previous request for such services. I have never seen in any part of the world where hotel staff compete with hotel guests to take the lifts (elevator) leaving the guests waiting for the next ones (hahahaha). Staff were unfriendly and rude.

Coming into SEEN Hotel as an English speaking couple, it was a pleasant surprise to be welcomed at the reception by Benjamin, a multilingual concierge who turned out to be a brilliant reflection of what the hotel is: Welcoming, Refreshing, Warm, and Riveting. I can say that we had a really lovely time and we truly felt SEEN & heard. Keep up the good work guys. And thank you, Monsieur Benjamin Youzan!

Otel genel itibari ile iyi. Havaalanının hemen yanında şehre de çok uzak değil. Ama çalışanlar biraz pek de güler yüzlü değil. Özellikle resepsiyondakiler, sanki onları rahatsız etmişiz gibi davrandılar tavırları hiç de misafirperver değildi. En azından biraz güler yüzlü olabilirlerdi. Ve otele giriş yapmak ülkeye giriş yapmaktan daha zordu bir sürü prosedür ve soru. Aynı fiayata daha iyi otellerde kalabilirsiniz

Hôtel super mais la propreté de certaines chambre est à revoir pour

This is the worst Hotel I have encountered in my entire life. Where do i even start, from the front desk to the rooms, nothing speaks of class or hotel service. The front desk are not polite very rude and do not have an atom of customer service in them, please stay in the hotel at your own perils. The hotel claims to be a 4 star hotel but in my opinion it is worse it is a disgrace to what 4 star stands for, how can a hotel refuse to change your bed linen but changes it every 2 days, this already tells you that the staff are lazy and speaks poorly of hygiene. Even a 1 star hotel changes the bed linen daily and offers you a new towel. Restaurant is poorly run, the chef thinks he is a master chef, please re train your staff, Breakfast options are so poor you will want to vomit, the food all have no taste, use ingredients like ginger and garlic in your food for taste. A four star hotel that does not even have waffles, scrambled eggs, or sausages and bacon, and no working coffee machine, is a disgrace to a 4 star brand. Please avoid this hotel it will suck the life out of you, and you will see the literal definition of unprofessionalism.

It is a right place for biz travelers to stay over Everything is good and had a pleasant stay

A comfortable place to start or end a trip to Abidjan. The reception staff was friendly and the WiFi was fast. The room was comfortable. Breakfast yielded sufficient options. The location is so that you could literally walk to the airport. The location also avoids the horrendous city traffic on your way to and from the airport. It is an obvious favourite for airlines to lay up their people during an overlay.

Hôtel super mais la propreté de certaines chambre est à revoir pour

It is a right place for biz travelers to stay over Everything is good and had a pleasant stay

A comfortable place to start or end a trip to Abidjan. The reception staff was friendly and the WiFi was fast. The room was comfortable. Breakfast yielded sufficient options. The location is so that you could literally walk to the airport. The location also avoids the horrendous city traffic on your way to and from the airport. It is an obvious favourite for airlines to lay up their people during an overlay.

My stay at TIAMA was an undeniably memorable experience, characterized by impeccable service and unparalleled hospitality. The staff, from the reception desk to the concierge and restaurant personnel, exhibited the utmost professionalism and warmth. Each request was met with prompt attention and resolved within a remarkable five minutes. The accommodations were equally impressive. My room was meticulously maintained, boasting a pristine cleanliness and a supremely comfortable bed. I relished the delightful breakfast served directly to my room, a convenient and indulgent touch that added to my overall enjoyment. It is especially noteworthy to commend the high caliber of service in an African country. The professionalism and dedication of the staff at TIAMA instilled in me a sense of pride and shattered any preconceived notions about the quality of hospitality in this region. In fact, I have visited numerous hotels in developed countries, and I can confidently assert that TIAMA stands on par, if not exceeds, the standards set by those establishments. My heartfelt congratulations to the entire team for their exceptional work. TIAMA has set a new benchmark for hospitality in Africa, making it a destination where guests can truly experience the essence of comfort and professionalism. I would like to extend my deepest gratitude to Fanta DOUMBIA, Yeo KOUASSI, and the entire TIAMA team for their exceptional service and dedication.

An incredibly large sized pool (lake), good restaurants - La Brasserie is a must try. Best Frappes (caramel) ever in lobby cafe bar. The hotel team is warm and accomodating. Great mall and restaurants right next to hotel if you want to shop and try something different. Hotel rooms are clean - the mattress though was way to soft for my liking (OK for my short stay) and the bathroom rather tight. All in all, does the job for business travel.

Coming into SEEN Hotel as an English speaking couple, it was a pleasant surprise to be welcomed at the reception by Benjamin, a multilingual concierge who turned out to be a brilliant reflection of what the hotel is: Welcoming, Refreshing, Warm, and Riveting. I can say that we had a really lovely time and we truly felt SEEN & heard. Keep up the good work guys. And thank you, Monsieur Benjamin Youzan!

This is the worst Hotel I have encountered in my entire life. Where do i even start, from the front desk to the rooms, nothing speaks of class or hotel service. The front desk are not polite very rude and do not have an atom of customer service in them, please stay in the hotel at your own perils. The hotel claims to be a 4 star hotel but in my opinion it is worse it is a disgrace to what 4 star stands for, how can a hotel refuse to change your bed linen but changes it every 2 days, this already tells you that the staff are lazy and speaks poorly of hygiene. Even a 1 star hotel changes the bed linen daily and offers you a new towel. Restaurant is poorly run, the chef thinks he is a master chef, please re train your staff, Breakfast options are so poor you will want to vomit, the food all have no taste, use ingredients like ginger and garlic in your food for taste. A four star hotel that does not even have waffles, scrambled eggs, or sausages and bacon, and no working coffee machine, is a disgrace to a 4 star brand. Please avoid this hotel it will suck the life out of you, and you will see the literal definition of unprofessionalism.

I stayed in Novotel from my friends advice. I really appreciated my stay there . It's one of my best moment staying in a hotel. It's a amazing place to spend time with his friends and family. Especially the cheerful welcome from the reception team . Thanks for everything.