Hotel Dengan Breakfast di Yunnan, China

We landed at 1:30 AM, and since this hotel offers free airport transfer, we contacted them via WeChat. They arranged someone to pick us up promptly. You just need to go to the designated area as instructed by the hotel staff. The staff responded very quickly, so there’s nothing to worry about! Everything went smoothly., check-in and check-out were hassle-free. Overall, it was a good experience for us.

The lady at the night reception was super nice. She had a great service attitude and was very friendly. I stayed here for two nights last time, and after traveling around, I came back to the same hotel. It was the same person who helped me with my luggage. The environment is clean and quiet. Definitely a five-star review!

After landing, we headed straight to the hotel, and the overall check-in experience far exceeded our expectations. The ladies at the front desk were professional and friendly. They not only helped us get a free room upgrade but also patiently assisted us in receiving numerous packages, always notifying us immediately upon arrival. Their communication was very clear and efficient, which was a huge plus. They also proactively recommended nearby night markets and restaurants, and their suggestions were really practical. The room environment was clean and comfortable, and the space was well-designed. The mattress provided excellent support; I practically fell asleep the moment I lay down. We fully recharged on our first night. Overall, from service to facilities, everything was spot on. It's the kind of hotel I'd happily return to and recommend to friends. A special thanks to the ladies at the front desk – your hard work made the start of this trip incredibly smooth! 💓

A huge thank you to Anna at the hotel! We were in a real rush to catch our train to Kunming Station, and all three of our heavy suitcases were still at the hotel. If we'd gone back to pick them up, we would have definitely missed our train. We called the hotel hoping for a miracle, and after hearing our situation, Anna immediately sprang into action. She carefully calculated the traffic and delivery time, then arranged for a dedicated driver to bring our luggage straight to the station. After we successfully boarded our train, we tried to offer her a tip as a thank you, but she firmly refused. Her genuine thoughtfulness was incredibly touching! This stay truly allowed us to experience the hotel's professional and sincere service. Anna and the hotel deserve a massive commendation!

Pros: The hotel has a rich history and has hosted many famous people. The decor is luxurious and beautifully designed. The location is excellent, right by Cuihu Lake. Upon check-in, the front desk upgraded us to a higher floor room (though they didn't mention why proactively). They also provided a sweet soup before bed. Upon check-out, Mr. Wang gave us a farewell gift (yogurt and candy). Cons: For a luxury five-star hotel, the service falls short. The complimentary snack jar in the room had packaging left by the previous guest, which hadn't been cleaned. During breakfast peak hours, it was crowded, but no one was there to help guests find a table. As for facilities, those who prefer showering have to do so in the bathtub, which isn't ideal for elderly guests or children.

The location is super convenient, really close to the subway station, and right next to a bustling commercial area. The room is high enough that you don't get bothered by the noise from the shops. It's a non-smoking room, very clean and tidy, and the bedding is so comfortable, I slept like a baby. The front desk staff, both the guys and girls, were really friendly and provided warm, thoughtful service. I guess it's the off-season before the winter holidays, because they even upgraded my room type – how lucky is that! I'll definitely choose this place again next time!

The best hotel host goes to Ah Fei. Based on the reviews, they are true..he is very helpful and easy to deal with. He helped us to arrange for transportation from train to hotel, welcomed us with the warm tea, gave us slippers for kids and attentive to our needs. Aside from that, the hotel room itself is also okay. It’s located almost in front of Chagee (malaysians would love this). There’s also washing machine and dryer for use so it’s convenient for travellers. It’s also near to the north gate of Lijiang Ancient City, so it’s easy for pick up and drop off if you want to Didi.

Facilities: First off, the facilities are incredibly new and fully smart-enabled. You just call out 'Xiao Bao' and it responds – quite amusing! Since my family is sensitive to cold, they even provided electric blankets, which was a very thoughtful touch. Cleanliness: The hygiene was excellent; the bedding was spotless. Environment: The environment here is fantastic! The fifth floor has a terrace, and the whole place feels like a cozy little cafe. You can even watch the 'Golden Mountain in the Morning Sun' from there! Service: We booked this place last minute, and what a pleasant surprise! The ******* staff helped us with our luggage, and in the evening, they even prepared authentic and delicious handmade ******* butter tea in the rooftop sky garden. The hotel also has two adorable, goofy-looking dogs. The ******* staff were all really nice, humorous, and handsome! Because a family member wasn't feeling well, they even upgraded our room, showing great care for their guests' comfort. We'll definitely be back to stay here on our next trip to Lijiang!

Because we went there during the May Day holiday, we booked two rooms. When booking, we requested a high floor. When we arrived, they said there were no high floors. When we asked when the rooms would be cleaned, they said they were not sure. I felt that the service was a little inadequate in this regard, but otherwise I was very satisfied. Both the Chinese and Western food were good. Recommended!

The place is bright, nice and warm in winter.Full facilities are well equipped like floor heating, heater in the shower, electronic toilet. The oxygen purifier is easy to use and well alleviate me from high altitude sickness. Especially staff are great in hospitality, as I was well welcomed by the manager who provided me with welcome drink and snacks.Kitchen staff with full hospitality is so friendly to invite me to her simple dinner, and I felt it was like home. I love this place as it was warm at heart and also physically warm in the room.