Hotel Dengan breakfast di Derry and Strabane, United Kingdom

I had a lovely stay at the Ebrington Hotel. I was pleasantly surprised to find a vegan breakfast option, which I really enjoyed, and the vegan curry in the Cornerstone Bar was also excellent. The hotel is in a great location on the waterside, just a short walk across the Peace Bridge to the city side. The staff were very friendly, and my room was clean and comfortable.

Unfortunately my 2 night experience was not particularly great. On arrival, my room had supposedly been cleaned. However, there was a dirty beer glass on the uncleaned side table and a towel with a blood stain on it. It was very late so I mentioned this the next morning. The staff were very apologetic and said they’d speak to housekeeping and gave me a voucher for a free drink/snack. I then sat down to breakfast and found a huge hair in my bacon!! I complained again. The staff member said…”you’re not having a good day are you”. I was running an event during the day. When I returned, the room had again been cleaned but the beer glass was still there! The staff I dealt with were great but this is really unacceptable for a hotel chain like this. It will definitely be a while until I choose to stay at a Holiday Inn again.

The hotel is a bit dated, but the beds are comfortable and the rooms are clean. A certain distance from the city center, suitable for self-driving, convenient parking. There is a Chinese restaurant by the seaside of the cathedral when driving fast. The price is not cheap, but it tastes good. There are Chinese waiters who can help with ordering.

The hotel service was excellent. On the day we checked in, we found the fan wasn't working. The staff were very happy to help us resolve the issue, and did so very quickly. Since the room didn't have air conditioning or other ventilation, the fan was crucial. The facilities in the hotel were very clean, which I was mostly happy with. However, the only thing that needs improvement is the water pressure in the shower. When I checked the room after checking in, it seemed a bit weak. I thought it would be usable, but by evening, it was barely a trickle. I hope they can improve this in the future.

The owner of this accommodation is a humble, outgoing, and friendly gentleman,. Location is super convenient for tourists as the Artillery Street entrance to the wall is within 5 meters. The room space is enough that all facilities are installed in an organized manner. Sockets, TV, kettle, tee bag, coffee powder, milk, tea cup and glass are available. Bathroom is modernly designed and clean. Shampoo, body wash, and hand wash are provided by the owner.

We had a lovely stay. We went to a Motown show which was great. The room was lovely, everything we needed and the food and service was excellent. The receptionist on arrival was very welcoming. The pianist in the foyer was also a nice touch. Overall a very pleasant experience and we would stay again.

The lady at the front desk is very patient. My English is not very good. I blame Bei Ai’s dialect for being too heavy. The cards are called keizi. The breakfast in the hotel is great, the breakfast of absolute conscience is much better than in the country, my sister offers you not a cup of coffee, but a pot

The accommodation was excellent, services 100% but there was noise throughout the night night. I don't know what was going on but I hope it won't continue. Thanks to the staff, I really appreciate their services.

It would be nice if they would also put even 1 bottle of water. And have some toothbrush even if the guess will pay. However overall is good the cleanliness the the bed is very comfortable.

Excellent service, excellent breakfast and very comfortable beds. 2min from the city... Definitely return again, make sure to grab a pint or two in the bar next door👍👍