Hotel Dengan Breakfast di Devon, United Kingdom

Big problems at check in but this was actually trip.coms faulty for not confirming booking with hotel. Trip.com happy to take my money first had to complaint against trip.com the compensated me but with a fight. Location good you get breakfast included don't expect anything special. Like no round eggs. Torquay is quite expensive so alcohol and drinks prices at the hotel high. You can walk to marina in 5 minutes. No car parking so if you want parking be prepared to walk

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.

We booked a 1 night stay for New Years Eve and were very happy with everything. The room with a view was lovely . Warm & with tea coffee facilities & a comfy bed. The staff were all very friendly & accommodating and breakfast was plentiful in a lovely dining area with fab views. My only small grumbles would be that the furniture in the room needs an upgrade and there was a £10 charge for the car park .

This hotel is very clean and all the woman receptionist very polite and helpful. Very happy with the service from them. The 2 man night staff were not helpful. I didn’t understand why I can’t order drink for our room and pay end of the stay. We even received letter in the morning that was outside the room not in envelope which everyone can read I didn’t like at all , reason been dater protection with don’t forget to pay for our order which we did straight away and had my full name on it.We stayed for 3 night so what was such a problem for those 2 night shift man. Otherwise all our stay was perfect. Thank u

All in all it was so amazing weekend The only thing needed a refrigerator in the room otherwise everything was totally fine

Very clean and spacious rooms. Good service from the reception team. And highly recommended

Very welcoming reception. Evening meal was awful. Couldn't get under shower as water was too hot. Breakfast was a nightmare. People sat down after us got served before us. Eggs Royal came with no eggs and full breakfast came with wrong eggs. Waiter accidently dropped a flower stem into my coffee (and the water they were in was not fresh) and left it for me to replace coffee. Not impressed.

We waited a good 15-20 minutes at the door ringing but no answer, a guest let us in and waited in the reception before anyone came. The room was hot on arrival so we turned down the radiator and opened the windows. Cleaning was not great and we found receipts in the drawer, the bed was two singles pushed together and you could feel the gap! The shower is just ok not powerful and the en-suite is dated and small, no extra toilet paper and not even half a roll on the roll that was left! Breakfast time, we waited for about 10-15 minutes before we asked for our order and the selection was not great!

The hotel was pretty average. The location was fabulous. The room was very warm, even with the window open. The beds weren't very comfortable and the bathroom could do with some major cleaning and upgrading. The breakfast was okay, just buffet style. The bar was expensive and the pinot wine was yellow and didn't taste to clever. The staff were very pleasant. Overall it wasn't too bad.

Excellent service from the lovely gentleman at reception. He was welcoming and informative. Room was clean with everything we needed and well serviced. We had a cocktail in the bar before we went to bed and it was perfect! Would stay again definitely 😄