Hotel Dengan breakfast di Devon, United Kingdom

Fantastic location with stunning river views and a really nice hotel to stay in. The staff are very attentive and the facilities extremely comprehensive. The breakfast is a real must for anyone who wants the genuine full English experience and is cooked to order.

Great hotel, lovely and clean. Perfect location. Food was very nice. Definitely be returning next time we are down. Thank you very much for our wonderful stay ☺️

I have stayed here before. The price I paid for a Saturday night was £39. The hotel has been refurbishing in stages for a while so it can be pot luck if you have a refurbished room or not. The room was clean and bathroom spotless. Lady who checked us in was very friendly. The only complaint I could say was the room we had phone signal was non existent, could have been warmer in the room but it's between summer and winter and for us it was OK. I like this hotel and for the price you'd struggle to find somewhere as good. Will visit again.

I booked the hotel as I needed somewhere to stay en route to south Devon agter collecting my son from a late flight at Bristol airport, so our stay was short, and overall I was pleasantly surprised by the hotel. We arrived at 1:15am and there were a few things that could be improved - very tired after a very long day and a late drive, I found the instructions to find our room qyite confusing. On the paper with instructions it had the building names, but in the dark you can't see these, so it took us some trial and error to find our room. The room itself was clean and comfortable (albeit very warm and needing the window opening), as was the bathroom. My biggest concern was that I saw there was a kettle, but after searching numerous places I couldn't find a cup or glass to have some water to take my nighttime supplements, or to have something to drink in the night (I had to return to the car to get my water bottle). At receptionnin the morning I asked if there should be glasses or cups on the room, but the receptionist didn't seem to think there would be, whcih i found a bit odd. It was only on returning to my room and reading the welcome folder that I saw mention of a drawer where I'd find tea cups etc. Then sure enough I saw it marked clearly and found it. This was my mistake of course, however I would suggest that, baring in mind some travellers arrive late at night and basically want to roll into bed on arrival, it would be helpful to have some glasses or something left visible, so that clients don't have to search for them when they can barely keep their eyes open! Other than this though, I found our stay to be very pleasant, and I was impressed that the cooked breakfast was made to order, fresh and hot. Overall a good stay, just a few things that could be improved to make it easier for those arriving outside if reception opening times.

We stayed in two King rooms with balconies as a family and overall the hotel has a lot going for it. The location is fantastic — right in the heart of Exeter, perfect for walking everywhere. The hotel itself looks great, especially the sky bar on the top floor. The views are excellent, the drinks are very good, and the service up there was genuinely friendly and attentive. We also grabbed some nibbles in the downstairs restaurant and both the food and service were solid. The rooms were clean, spacious, and the balconies were a nice touch. Everything felt modern and comfortable. The only real downside — and it’s a big one — is the front desk service. For a hotel at this price point (and especially as an IHG property), it really let the whole place down. The staff were slow, not particularly knowledgeable (and I hate to add, not the ”quickest”), and quite short/rude at times. We were told when checking in that we’d get late checkout as IHG members, but when we returned later a different staff member had no idea what we were talking about and seemed confused about how to handle it. She eventually offered only one room until 12pm, which after a 3pm check-in really doesn’t feel like proper late checkout. We travel a lot and the front desk experience here was noticeably below standard. The rest of the hotel (rooms, bar, restaurant, location) is genuinely good, but the poor front-of-house service is what we’ll remember most. Would I stay again? Probably, because of the location and the rooms, but I really hope they sort out the front desk training and attitude.

We stayed in a family club room with our 3 year old grandson. The room was huge with 3 French doors leading to large balcony & magnificent garden & sea views. The heated pool was superb. Our only niggle would be that because of the dog friendly nature of the hotel there were perhaps naturally dog hairs on the bar/dining room & the shower could have benefitted from a deep clean. Due to the age of the hotel we accept that upgrades occur as necessary on an ongoing basis. Parking was great & all the staff were helpful & friendly. We would definitely return again.

The hotel itself was nice; can’t fault it. Our room however, had a weird, stale smell and was off-putting, with no way to ventilate the room by opening the windows, as you cannot open them - A/C is not a natural ventilation. Bed was comfortable, slept perfectly fine, just not nice waking up with the smell, as mentioned before. Breakfast was good, although I’ve had better.

I am a frequent returning guest. The hotel is situated at bottom end of Totnes main street. It is a busy hotel and bar, serving food. The building is old with one central staircase leading to rooms. All the rooms I have occupied are very clean, decorated in a tasteful way and the beds are comfortable.. Teas are good quality Tea Pigs a small coffee machine is also provided, plus a bottle of water. I am a coeliac and vegetarian. Eating in other hotels is almost impossible,they simply do not cater for my dietary requirements,thankfully I am guaranteed a delicious breakfast here. One of the most important reasons for returning here is the customer service. The staff here are really approachable and friendly. Any issue you may have regarding your stay, they will do their best to help you resolve. T have stayed in other hotels etc if there aren't any vacancies here but from my experience if you like a relaxed friendly environment, lovely rooms, location Totnes as a base, then this is the place to come . It is also a short walk away from the most beautiful cinema I've ever been in, which is tucked away, along the main high street, My only wish is that more free parking was available . The hotel offers capacity for approx 6 cars at the rear of the hotel. There is plenty of paid parking in main street and nearby Morrisons.

It’s a conveniently placed hotel for Exeter city centre. It’s clean and beds were comfortable. Breakfast was average but the staff were excellent. Good value residents

The hotel and area was fantastic, however, service at the front desk and the restaurant was lacking. We took a long weekend break and were excited to try the beach club, however our experience was dampened by the service. Being made to stand around for 5 minutes, whilst being told we hadn't paid (when we had) was unnecessary and frankly embarrassing. The restaurant was the most disappointing part of the stay. I'm the evening service was slow, followed by having our order wrong twice and also dropped. Breakfast at the restaurant was lacking compared to cheaper hotels that offer continental. Small selection , nothing outstanding. When we ordered a cooked breakfast, it took 30-40 minutes to receive some eggs and pancakes although the restaurant was fairly quiet. However, the room, facilities, and the spa were fantastic. Beautiful and comfortable rooms. The beach club outside was gorgeous. The spa was perfect and treatments were, to quote my partner, 'one of the best massages of my life'. We're unsure if we would come back. Although the facilities were great, the service was mostly subpar and not what we'd expect from a harbour hotel.