Hotel Dengan Parking di Quintana Roo, Mexico

Hotel is in a good area, close to lots of restaurants, tourist information and markets with street food. The area felt very safe to walk alone at night. The hotel pool was amazing! Lots of seating and big enough that it never felt crowded. The room was clean and spacious. The staff were very friendly and hospitable. The breakfast was delicious with a decent amount of variety and it changed daily. So you could try different things on the days.

Amazing hotel. Amazing service. Amazing food. It has exceeded all of our expectations. 10 stars! Will definitely be coming back. The staff is amazing, always trying to accommodate you at the best level. . The decor, cleanliness and atmosphere makes you wanna stay there forever. We love la zebra. Great price as well. Makes is extremely reasonable. Thank you for your hospitality and amazing time in Tulum.

Hotel con un mare e una spiaggia fantastici il migliore probabilmente di Cozumel. Personale gentilissimo, ci ha consentito di restare negli spazi comuni e utilizzare la piscina anche dopo il check out.  Spiaggia privata con lettini sufficienti per tutti, E in ottima posizione, viste le ridotte dimensioni dell’hotel. Lo consiglio senz’altro a tutti

This hotel is perfectly okay it's in a good location in the swimming pool is cold because it's surrounded by six floors of the hotel. The rest of places I've been the swimming pools have been hot. Don't lose the hotel key cuz they'll charge you 100 pesos. They can't recommend good restaurants but the staff is okay. The room has a good air conditioner in it has a refrigerator. I would stay here again. It's not perfect but it's okay and then a good location. One bad thing is you're not supposed to flush the toilet paper in the toilet I don't like that that's gross. Whenever I did the number two I did flush the toilet paper cuz that's just gnarly gross. One more problem internet was terrible. On the TV and on my phone it was okay in my computer for some reason. TV was a bit hard work. Bring your computer because internet on my phone didn't not work very well at all and was incredibly slow.

La habitación es buena, el hotel está justo al lado de la carretera, un poco ruidoso, la ubicación es media, el desayuno es muy pobre, la reserva del hotel dice que el desayuno está incluido, pero para un desayuno decente, hay un costo adicional

Beautiful well maintained resort. It looks new. Room is spacious with balcony overlooking the ocean. Food is excellent throughout from all the restaurants. The best restaurants imo are the Steak house, Italian restaurant n the Mexican restaurant. The beach with fine white sand is clean n almost free of sargassum @ this time of the year in Dec. Good service throughout from all the hotel's staff there. Highly recommended.

Excelente servicio, instalaciones muy cómodas y la ubicación del hotel es espectacular

Great pool area with jacuzzi and the breakfast was good. Room was clean and airport shuttle service was efficient. Front desk was very helpful. Would definitely stay again for a long layover.

This will be the fourth time I have stayed at this hotel and I will say that it's getting old. The resort has five pools that were all hot. The surrounding beach in the area is 20 ft deep and seaweed and you can't enter the water. Also if you can imagine the hotel makes you check out at 10:00 a.m. which screwed up my sleeping pattern for the day of checkout. What hotel makes you check out at 10:00 a.m.? By the way check in time isn't until 4:00. So if you're staying for one day you only get 18 hours of hotel. Some of the rooms are redone and some of the rooms have got the original flooring from when I stay there the first time around 25 years ago. My room had the original flooring. The first room that reception gave me was on the first floor at the absolute end of the resort. The room was run down and the floor looked like it was buckling a little . The second room reception gave me had a foul odor. Food and drinks at this hotel are extremely expensive. I want to say that a margarita is around 13 to 17 US dollars give me a break. Do not order an a la carte breakfast there because they pick it off the buffet and it's going to be cold. I want to say breakfast is 550 pesos a person. Breakfast was fine but nothing special. They don't offer cappuccino or lattes as a courtesy for breakfast. By the way it takes reception around 15 minutes per customer to check you in. I have stayed at this resort a total of four times and I would not go back. The beach is infested with seaweed farther than the eye can see there's no place swimmable by this resort. I would say it was quite disappointing. By the way they have a little market in the resort and a $6 bottle of champagne in Los Angeles cost $53 in their ghastly overpriced market. Very bad value for money. My third room was acceptable. I do have to say I think the rooms are big and the gentleman that checked me on did give me an upgrade to a balcony on the lagoon side so that was something. I paid a round $140 USD a night with tax and really it was a 85 US dollar hotel at best. It doesn't meet Westin standards. There was also an area with a little chip paint in my room but I'm probably being somewhat nitpicky. The light in the room is also not very bright and made it somewhat hard to read.

alejandro, the host was great. He answered all of our questions and was very helpful in identifying where to eat and hear live music