Hotel Dengan breakfast di Stirling, United Kingdom

Lovely hotel and delicious food. We loved the location and the pool area and facilities. Only issue we had was the heat. It was particularly mild for November and the staff weren’t able to adjust the temperature. We were given a dusty and broken fan to combat the heat but sadly no one came forward with an apology when we brought it to staff that we had to leave the window open wide all night to try combat the heat. I know it wasn’t the individuals fault but good customer service would apologise to the customer and none of the 4 staff we spoke to about it offered an apology and they seemed disgruntled about it too.

The DoubleTree by Hilton Dunblane Hydro is set in a truly unique and picturesque location, surrounded by beautiful scenery and plenty of charm. The setting itself makes it a special place to stay, and it’s a great base for exploring the surrounding area. The historic building and grounds add to the overall experience, giving it a character you don’t often find in modern hotels. That said, I did notice a few small details that could improve the guest experience — some of the typical hotel amenities were missing, such as basic cutlery and mouth rinse cups in the room. While not major issues, it’s something I would have expected at this level of accommodation. Overall, the stay was enjoyable thanks to the setting and atmosphere, and with a little more attention to those details, it could be an excellent all-round experience.

原本預訂含的早餐內容與提供的不一樣，反應後飯店有補上

Inside the Stirling university which is a nice and quiet environment, but it requires travelling to the city centre. There is no restaurant which opens for dinner except that in the hotel. The original room on ground floor given to us has a strong odour smell, which did not disappear after cleaning by housekeeping team. The reception initially refused to change the room. Only after we insisted then we were given another room on the first floor, but it wasted us almost 1.5 hour in waiting. Otherwise, everything is very good including the excellent breakfast.

The room was large and clean and the front desk reception was pleasant and helpful. The hotel lounge and dining areas were large and bright. The decor was drab and dated with extensive use of ugly carpet and wallpaper everywhere. The bizarre shower mixing valve arrangement resulted in the bath tub filling up very fast when taking a shower. The pivoting glass shower door/deflector arrangement made it difficult to impossible to keep shower spray from ending up on the bathroom floor. The bathroom door had no proper handle/latch/lock for privacy and was only held closed with a magnet. Finding parking was a horror story. All regular spots were taken and what was left was utter chaos. Everyone else had just improvised and parked wherever they could find a spot along the drive, on the grass etc... Wi-Fi did not work throughout the ENTIRE stay. The reception staff indicated that the router was likely ”overloaded”. They reset the router but it didn't help. There were no physical LAN drops in the room either. We paid 20 pounds for a breakfast that was at first non-existent (buffet style - almost empty to empty warmers). When we entered the dining area there were few people but many...most tables covered with dirty dishes, cutlery etc...After an extended wait food trickled out. In the mean time we had to search for the coffee (INSTANT coffee made en-masse). The actual food offerings were ok once they appeared but many items were reheated pre-packaged items and there were almost no heathy (fruit, plain yogurt etc...) options.

A very nice boutique hotel located in the city centre with tourist attractions nearby. My request for a quiet room at the end of hallway was kindly met. Tea, coffee, bottled water and cookies were provided in the room. King size bed was very comfortable. I would stay here again.

Prime location to local historic heritage and shopping hob within walking distance! Room is well equipped and the breakfast hall is spacious with high quality food and coffee

酒店是古老建築物，從前台走到房間是行樓梯，小小的房間尚算整潔，早餐是即叫即做，非常可口美味。 在那裡認識了一對來自北愛爾蘭的夫婦，他們倆非常健談，還交換了聯絡方式。