Hotel Dengan Gym di Queensland, Australia

Accomodating receptionist, beautiful, clean room with a lovely view of the pool. Fantastic facilities and great coffee in the Gin bar. Delicious breakfast on the 19th floor with amazing views. Central to Broadbeach, Pacific Fair, ****** and public transport. Perfect and memorable stay.

Location of the resort is very good, on the river, close to the Surfers Paradise central area and walking distance to the beach. It has lots of free garage and on site parking. It has tennis court, beautiful pool with hot outdoor spa , gym and dry sauna. All service desk guys were very attentive and helpful. Downside is that the resort is old and needs lots of maintenance. All common areas are in need of a facelift. All units have individual owners. The unit I stayed had blocked sink in the bathroom and bed mattress in the bedroom was worn out and sagging to one side. Lucky me I was able to sleep on the other side!

We stayed for the weekend on level 23. The apartment was clean and spacious. The views were amazing and the level 40 pool was a bonus. We used the pool everyday we was there, it was always quiet which made it that little bit more special for us. Check in was smooth and easy and checkout the same. We will definitely be returning.

The room was very clean, and the female front desk staff was extremely kind and helpful. We were given slippers for free, and the complimentary coffee was delicious. Since it was Christmas, the kitchen was fully equipped with utensils, which made it very convenient.

I found this property via Kayak which then led me to Trip.com. After paying I found the property was in a different location to the map and didn't match the photos. The email confirmation had the right photos and that's when I realised something strange was going on. I didn't know I'd be sharing this tiny apartment with a stranger until I turned up. It's basically someone's apartment. The living room has a curtained off area where I think someone else sleeps. The pillow smelled as if someone had already used it. Room just had a broken pedestal fan. The room also doesn't lock so I didn't feel safe leaving anything valuable in there, let alone sleeping with a stranger right next door. Wifi also wasn't working. I left right away and found somewhere else to stay. Not worth the money at all, just a very strange situation. I travel a lot and won't ever be using Trip.com again either. Can't trust it.

The hotel is a perfect place to stay with. The only thing to say of the down side is the location to train station. Some time you will feel noisy when with an approaching train. But on the other hand, that could also be a good point for easy access.

The hotel has a nice and classy overall look, but the room and bathroom felt somewhat dated. The front desk staff were unfriendly and not very accommodating, which was disappointing. However, the concierge team was excellent—very helpful and genuinely welcoming. The main advantages of this hotel are its location and the great concierge service. During my stay, several events were held in the hotel hall, and it became overcrowded, making it uncomfortable for in-house guests to use the facilities such as pool etc. Despite paying a substantial amount for accommodation, the hotel declined even a 30-minute late check-out request, which was quite frustrating. Overall, you could easily spend less—or top up a little more—and enjoy far better service at other nearby hotels.

Love the hotel, location, cleanliness, comfort of the room, amenities, and friendly staff. HOWEVER, after 8 hours of flying, or driving, the staff greet you only to require you to check yourself in at the kiosk. I went through the whole complex process with an attendant assisting only for the kiosk to tell me I had to see an attendant to check in. WTH! How frustrating and not a great way to be greeted at a hotel. I know the hotel staff was frustrated with the process too and it's another total disconnect from corporate with the individual hotel. I felt it was a cold and impersonal process especially following a long trip when all you want to do is to finally get to a room and away from the public. They also required me to use the kiosk to check out the next morning. I refused , handed the key to the attendant, and walked out. When you pay a hundred or two hundred or more for a room the least they can do is to provide you some personal service for 5 or 10 minutes during your stay. I will stay elsewhere besides an Accor hotel in the future. What a huge failure on their end.

Great option for a quick visit to Brisbane. Clean, spacious, modern, secure and very comfortable. Basement parking for an additional $15. This extra charge is not made clear when booking the accommodation...just a little disappointing when you arrive. Great location, close to fortitude valley, transport and the city.