Hotel Dengan Gym di Queensland, Australia

Great hotel and location. Has everything you need within walking distance. Restaurants bars and ****** just downstairs. Pool was lovely. More restaurants and Pac Fair mall just across the street. 5 min walk to the beach. We even walked to Draculas Cabaret for some evening entertainment one night. Staff were friendly and helpful and everything was clean. Would stay here again. The only down side was having to pay extra for parking. It’s $20 a day.

Location of the resort is very good, on the river, close to the Surfers Paradise central area and walking distance to the beach. It has lots of free garage and on site parking. It has tennis court, beautiful pool with hot outdoor spa , gym and dry sauna. All service desk guys were very attentive and helpful. Downside is that the resort is old and needs lots of maintenance. All common areas are in need of a facelift. All units have individual owners. The unit I stayed had blocked sink in the bathroom and bed mattress in the bedroom was worn out and sagging to one side. Lucky me I was able to sleep on the other side!

I’ve stayed at these apartments a few times because of the stunning. This apartment was on level 63 facing out towards the city and Riverside. The apartments is stunning. It has a full kitchen, and laundry with a modern bathroom. Separate bedroom. Both the bedroom and the lounge have have amazing views of the city and river this apartment. Your site parking is $45.

The room was very clean, and the female front desk staff was extremely kind and helpful. We were given slippers for free, and the complimentary coffee was delicious. Since it was Christmas, the kitchen was fully equipped with utensils, which made it very convenient.

I found this property via Kayak which then led me to Trip.com. After paying I found the property was in a different location to the map and didn't match the photos. The email confirmation had the right photos and that's when I realised something strange was going on. I didn't know I'd be sharing this tiny apartment with a stranger until I turned up. It's basically someone's apartment. The living room has a curtained off area where I think someone else sleeps. The pillow smelled as if someone had already used it. Room just had a broken pedestal fan. The room also doesn't lock so I didn't feel safe leaving anything valuable in there, let alone sleeping with a stranger right next door. Wifi also wasn't working. I left right away and found somewhere else to stay. Not worth the money at all, just a very strange situation. I travel a lot and won't ever be using Trip.com again either. Can't trust it.

We stayed here for 3 nights. The room was ok but during our stay, no one came and clean up and we asked to change the towels only and the housekeeper seemed like she wasn't happy. When we checked in, the staff at the reception didn't give us any information on when to check out or information about the hostel because my application showed that I could check out until 5 pm, luckily I was asking. We don't ask for any special treatment but just the basic thing that we should've known. We've stayed at YHA Sydney Harbour and the staff were friendlier. Not that bad but not that good though.

The hotel has a nice and classy overall look, but the room and bathroom felt somewhat dated. The front desk staff were unfriendly and not very accommodating, which was disappointing. However, the concierge team was excellent—very helpful and genuinely welcoming. The main advantages of this hotel are its location and the great concierge service. During my stay, several events were held in the hotel hall, and it became overcrowded, making it uncomfortable for in-house guests to use the facilities such as pool etc. Despite paying a substantial amount for accommodation, the hotel declined even a 30-minute late check-out request, which was quite frustrating. Overall, you could easily spend less—or top up a little more—and enjoy far better service at other nearby hotels.

Love the hotel, location, cleanliness, comfort of the room, amenities, and friendly staff. HOWEVER, after 8 hours of flying, or driving, the staff greet you only to require you to check yourself in at the kiosk. I went through the whole complex process with an attendant assisting only for the kiosk to tell me I had to see an attendant to check in. WTH! How frustrating and not a great way to be greeted at a hotel. I know the hotel staff was frustrated with the process too and it's another total disconnect from corporate with the individual hotel. I felt it was a cold and impersonal process especially following a long trip when all you want to do is to finally get to a room and away from the public. They also required me to use the kiosk to check out the next morning. I refused , handed the key to the attendant, and walked out. When you pay a hundred or two hundred or more for a room the least they can do is to provide you some personal service for 5 or 10 minutes during your stay. I will stay elsewhere besides an Accor hotel in the future. What a huge failure on their end.

Great option for a quick visit to Brisbane. Clean, spacious, modern, secure and very comfortable. Basement parking for an additional $15. This extra charge is not made clear when booking the accommodation...just a little disappointing when you arrive. Great location, close to fortitude valley, transport and the city.