Hotel Dengan Breakfast di Banten, Indonesia

Its ok but you seriously need to upkeep with your maintenance. Being in an ashley group means that you cannot play with your maintenance. Towel ia 7/10. Not white enough

Room is basic. Very small toilet. The aircond placement is weird, the room is not cold throughout the night. It was so basic, other budget hotels can give you a cosy feeling than this. Plus point - we didnt bring universal plug, and the hotel has it and lobby is nice.

Staying with Grand Anara Airport Hotel for transit purpose. It is right next to terminal 3 domestic flights. Perfect location for transit passengers. The staff are nice and friendly. Welcoming experience. Just the view is not that impressive and the water temperature not that stable.

Free shuttle even at midnight! Very good communication and quick to arrive. All staff were extremely friendly and polite. The hotel room was lovely, very clean (and I am very picky!) with freshly-washed linens. Large bathroom with great hot shower. Very quiet place despite being so close to the airport. Nothing negative to say; it was a 100% positive stay and I would highly recommend. Shuttle back to the airport was right on time and despite having a lot of people, it went quickly and we were at the airport in only five minutes. 

Very new hotel. Staff were incredibly helpful. Perfect hotel near the airport. Shuttle service to airport was delayed in traffic so the organised and paid for a taxi to the airport (only 10-15 mins away). Would certainly stay here again.

the service is very good, the location is very strategic and comfortable. Thank you Urban hotel.

The hotel is huge with many rooms. After checking in, we took a buggy to our room. The room itself was very spacious, clean, tidy, and exceptionally quiet. The only downside was that the pipes seemed to be leaking, making a gurgling sound, which we just put up with. Breakfast was incredibly rich and the restaurant had a great atmosphere, with many Western foreigners. Overall, it was a good experience.

Positive Feedback Internet speed was good. Room condition was excellent. Facilities were great. The entire hotel is scented with luxury scent. Area for Improvement The quality of the gym towels must be addressed. I used the gym twice, and on both visits, the supposedly clean towels had a strong, foul, or stinky smell. This issue with the towels significantly impacted my experience and is an area I urge you to improve.

Cleaning condition is bad... When I check in there are many Hairs on the floor. Small fries are in the room, looks come from toilet. So far good with good price. I have been using this hotel every month since last year. Getting unhygine condition. And..... it is really serious issue, they never change menu for breakfast. I eat same menu for more than 1 year... Vivere... wake up!!!

Where do I begin? The entrance to the hotel is impressive—gleaming, well-maintained reception areas and spotless toilets, truly reflecting the 4.5-star rating. The reception staff were excellent—friendly, accommodating, and genuinely warm in their service. The facilities themselves were solid, offering a well-equipped gym, engaging fitness classes, a decent-sized pool, and reasonably priced food and drinks. Overall, the amenities were good, and I had no complaints on that front. However, an extra fold-out bed was an added cost (about half the price of the room), though they did offer a discount on it. Unfortunately, things took a turn when we saw the room. This was nowhere near a 4-star standard—more like a 2-star experience. While it's cheaper compared to places I stay in Australia, it was still twice the price of accommodations nearby, which makes it feel overpriced for what it is. The lady at reception could only offer us two room options, both of which were in poor condition, so we opted for the lesser of two evils. This was a disappointment in terms of service. The room itself had a number of issues. The hot water barely worked—either scalding hot or ice cold, with no middle ground. The room was dirty, with visible damage such as switches hanging off the walls, poor patch-up jobs, and mold on the ceiling. It was simply unpleasant, as you can see in the photos. This is supposedly one of the best properties in the area, but it felt like they have a monopoly here, given the lack of competition nearby. The air conditioning unit made a horrible noise and had an unpleasant smell. Overall, the room was tired and in desperate need of renovation. One last thing to note: if you're traveling with children, be cautious when it rains—the tiles at the entrance get incredibly slippery. Would I recommend this resort? Based on the room quality and the price, unfortunately, I can't recommend it. I won’t be returning in the future.