Room is basic. Very small toilet. The aircond placement is weird, the room is not cold throughout the night. It was so basic, other budget hotels can give you a cosy feeling than this.
Plus point - we didnt bring universal plug, and the hotel has it and lobby is nice.
Booked this hotel for the night as i had an early flight. Great location. Walking distance from the airport clean and secure. No phone but there was ipad ti replace. Unfortunately didnt work, cant swipe. TV had to log in, so couldnt watch. No manual to use it. But it is a clean and secure hotel comfortable for the night stay.
Free shuttle even at midnight! Very good communication and quick to arrive. All staff were extremely friendly and polite. The hotel room was lovely, very clean (and I am very picky!) with freshly-washed linens. Large bathroom with great hot shower. Very quiet place despite being so close to the airport. Nothing negative to say; it was a 100% positive stay and I would highly recommend. Shuttle back to the airport was right on time and despite having a lot of people, it went quickly and we were at the airport in only five minutes.
It's a brand new hotel, I can only say everything is perfect. Thanks a lot for the wonderful breakfast and convenience of the free bus traveling between the airport and the hotel.
The hotel’s location near the airport was extremely convenient, and both the surroundings and room conditions were excellent. Breakfast was satisfying, offering a good variety to start the day. I especially enjoyed the swimming pool and sauna, which added a relaxing touch to my stay. The shuttle bus service was also very helpful, providing an easy ride to the airport. Overall, it was a comfortable and well-equipped place that made traveling much easier.
Positive Feedback
Internet speed was good.
Room condition was excellent.
Facilities were great.
The entire hotel is scented with luxury scent.
Area for Improvement
The quality of the gym towels must be addressed. I used the gym twice, and on both visits, the supposedly clean towels had a strong, foul, or stinky smell. This issue with the towels significantly impacted my experience and is an area I urge you to improve.
Cleaning condition is bad... When I check in there are many Hairs on the floor.
Small fries are in the room, looks come from toilet.
So far good with good price. I have been using this hotel every month since last year. Getting unhygine condition. And..... it is really serious issue, they never change menu for breakfast. I eat same menu for more than 1 year... Vivere... wake up!!!
They have beautiful pool and Gym .The hotel breakfast is nice .The hotel doing major painting work and up grading good for family holidays near by few mall around.
Very Good
244 ulasan
8.8/10
Harga bermula
€ 38
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan Breakfast di Banten
Terokai Ulasan Tetamu Hotel di Banten
Lihat semua
9.4/10
Amazing
JJoan HaaseExceptional Stay at DoubleTree Bintaro – Always Feels Like Home
I had the pleasure of staying at the DoubleTree Hotel Bintaro from June 18 to June 20, in the King Room with a Sofa Bed. As always, my experience at this property was nothing short of amazing. The level of comfort, cleanliness, and service remained consistently excellent throughout my stay.
Although I did not opt for the breakfast buffet this time, I genuinely missed the hotel’s signature morning spread, which I remember fondly from previous visits. Their breakfast selection has always been a delightful part of the stay, and I look forward to enjoying it again on my next visit.
What truly stood out during this visit was, once again, the exceptional service from Bella. Her warm hospitality and attention to detail went above and beyond expectations. It is always reassuring to be welcomed by familiar faces who consistently provide such high-quality service. I’m sincerely grateful to Bella for making my stay as comfortable and pleasant as ever.
There is absolutely nothing I could point to as a shortcoming during my time at DoubleTree Bintaro. Everything met or exceeded my expectations, and I wholeheartedly recommend this hotel to anyone seeking a reliable and relaxing stay in the Bintaro area.
SSer HuaThey have beautiful pool and Gym .The hotel breakfast is nice .The hotel doing major painting work and up grading good for family holidays near by few mall around.
LLC666I believe that the hotel was a local's favorite as the booking was quite full during Eid al-Fiṭr despite its relatively high price. The hotel was full of family and kids and there is no tranquility. Unlike other comparable hotels in the area, the hotel was not directly connected to the so called private beach. The so called private beach is not private at all and was occupied by many other non hotel guests. The non hotel guests can even park at the hotel carpark and use the ”private beach” and pool for free. Hence the ”private beach” was very full as those street vendors would charge people using the public beaches. So many non hotel guests just flooded in and the staff couldnt care less. So basically hotel guests are stripped off the privilege in using it, and you could never find any space. No towel was provided at the ”private beach”, the pool was like a mud swamp. No locker, only three btoken huts for toilet and changing, and no towel provided. As for the pool in the hotel main building, there is no control as well and seems anyone can use. Only several chairs and pavilions were available but all were occupied by people who did not dress like hotel guests (who would bring their clothes for changing at the pool if they are hotel guests?) Staff was non existent and no one offered to help you find some empty seat. As to other services, the dinning part is fine and food were reasonable. For the room and hotel, while the overall maintenance is ok given that the hotel is pretty new, maintenance was needed as well as cleanliness. The water at the outdoor bath was not hot. No hair conditoner and body lotion. Service-wise, the front desk people are good and tried their best to help. Hope they would not ring guests up at 9am asking them if they want to clean up room. Overall, view from the hotel was stunning, but not even close to 4-star services and facilities.
VVixieWe have been to this hotel for several times already. Usually I book twin bed, this time a queen bed. The bed was too soft and one of the pillow was very big (too tall, so it hurt my neck to use it).
The whole hotel was using a very strong perfume... Too strong...
And the AC was not cold enough, even after I changed it into 16 celcius. It definitely needs maintenance.
One of the towel was a bit smelly (the other was ok).
This was a let down compared to my previous stays...
I'm still thankful for this hotel's free transport from/to the airport though.
LLydia Chong Siew LooThe room is awesome although it is the smallest room. I have everything I need. Amenities poor due to bad experience at the massage at level 2, made me waited almost 1.5 hours even with prior arrangement with the counter. Receptionist of the hotel helped me to make the booking. Terrible experience. The massage ladies sit there for show only dun know how to massage.
UUshi EngelPerfect overnight for Terminal 2. In case of late arrival or early morning flight, it is the best location. Breakfast starts at 3 am, so early enough for 5 and 6 am departure flights. Dinner choices fairly priced.
CCoffelouv✨ Hotel Review: Neo+ Airport Hotel ✨
⭐⭐⭐⭐ (4/5 stars)
I recently stayed at Neo+ Airport Hotel and was pleasantly surprised by the experience. Located conveniently close to the airport, it’s a great option for travelers who need a comfortable place to rest before or after a flight.
🛏️ Room:
The room was clean, modern, and well-maintained. The bed was comfortable, the air conditioning worked perfectly, and there was good lighting. I appreciated the minimalist design and efficient use of space. The Wi-Fi was reliable and fast, which was a big plus for me.
🍽️ Food:
The breakfast buffet had a decent variety, with both local and Western options. The food was fresh and well-prepared. Room service was also quick and reasonably priced.
🛎️ Service:
Staff were friendly and helpful throughout my stay. Check-in and check-out were smooth and efficient. They also offered a shuttle service to the airport, which made my travel even easier.
🌆 Location:
The hotel is just a short drive from the airport, making it ideal for layovers or early flights. There’s not much to do in the immediate area, but it’s perfect for a quick, restful stop.
🧼 Cleanliness:
The hotel was spotless. Common areas and the room were very clean, which made me feel comfortable and safe during my stay.
👍 Overall:
Neo+ Airport Hotel offers great value for money. It’s not a luxury resort, but for a transit hotel, it delivers exactly what you need: comfort, cleanliness, and convenience.
Would definitely stay again if I need a place near the airport!
Mmeow_littlecatI stayed at the hotel located in Terminal 3 of Jakarta Airport and couldn’t be happier with the convenience. If you have an early morning domestic flight, this place is a lifesaver — just a short walk to the departure gates, no stress about traffic or delays.
The room was clean and comfortable, ideal for a short stay between flights. What really impressed me was the WiFi — fast and reliable, which made it easy to catch up on work and stay connected.
Staff were friendly and check-in was smooth. Highly recommended for transit travelers looking for comfort and efficiency right at the airport.
Ffang001206This was by far the best hotel I stayed at during my one-week business trip in Indonesia. The airport pickup was arranged seamlessly, and the hotel itself is very new. Cleanliness was impeccable; everything looked spotless. What truly stood out, however, was the service. Both the front desk staff and the restaurant servers greeted me with big, genuine smiles, making me feel incredibly welcomed and cared for. Oh, and the airport transfer to the hotel took only 20 minutes, while the drop-off to the airport was just 5 minutes – extremely convenient!
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