Hotel Dengan Spa di West Sumatra, Indonesia

Nice hotel located near the beach. The receptionists are very accommodative and friendly. Breakfast choice was good. Room is spacious and nice. Defintely would come back again

It was great experience with BASKO. If you are not familiar with Indonesian food, i recommend strongly nasi goreng in restaurant (for breakfast buffet). And also I want to bring this hotel's orange juice to home. It was the best juice I've ever had. Room service available 24hour. Room is maintain their clearance, but one of disappointing point is sewer, it can't drain well 😭

Good location and helpful concierge staffs. Unfortunately the hotel doesn’t attentive enough to facilitate our request of double bed for all 4 rooms booked about a month prior to our arrival. 3 out of 4 rooms were without hot shower which annoyed us a lot. The room I stayed (#552) shares the same balcony with the next room and surprisingly the balcony door can’t be locked. Very loud music from the rooftop bar was also very annoying. Breakfast was not impressive and staff not attentive enough to replenish drinking glass for the fruit juices. Will choose other hotel whenever I visit Padang on the future.

Overall, the hotel is very good. However, since the car park is located next to the building, guests may get wet when it rains. In addition, the number of umbrellas provided is limited.

This hotel bedroom was nice & clean but the bathroom was a bit tired and grubby. The rest of the hotel was very good in terms of breakfast choice & quality and the staff service was very good.

Nice service.. For I forgot that have to catch up early morning flight, but already booked breakfast for 2 pax.. Cannot return the money for the second day breakfast, only can take away the breakfast.. So we request for the breakfast, they served it with fruits, buns and rice and vegetables plus chicken (actually we request for it).. Thank you so much for fulfilled my request.. Going to stay again at rocky for next visit to padang.. Beside there also got supermarket, nice!

This hotel soo comfort. I stay for 2 nights and they will topup wter bottle and neat your room next day. The linen so fragrant. Breakfast also so good. Variety of porridge. Staff also very polite. Very recommended👍

Nilai plus dri hotel nya lokasi nya dekat pantai.tidak ada sarapan. Kamar tidak bersih. Fasilitas dihotel tidak mencukupi. Staff tidak ramah.

We stayed for 1 night at Balcone Hotel & Suites. Location was superb, cool air , breezy and the mountain view was stunning as I have book my room overlooking the Merapi & Singalang mountain. Our room was spacious & clean & quiet. Breakfast can be improved. The wash hand basin had a bit of problem as the water does not flow very well but we manage to open the sink trap to let the water out. Settle the problem. Overall happy ending. Highly recommend this hotel.

Totally is fine. But I really don't like dark room. There were 2 bulbs down. I call that service at 6 pm, they directly came to check and they came back with new bulbs at 9pm. Maybe the replacement not available at that time. But because my children were sleeping at that moment so I cancel it.