Hotel Dengan Sarapan pagi di Guerrero, Mexico

This hotel exceeded expectations and was a pleasant experience overall. Large rooms with ocean views, very clean environment, delicious food and friendly staff. A special shout out to Victor at the bar and Reyna the tortilla chef, such a pleasure to deal with! Catering to a mostly national clientele, it was even more fun to enjoy a vacation like the locals.

Solides Hotel, gute Lage, sauber.

Two things, amazing chef at Carnivore. Also the other was amazing service by Leticia Esteban. Thank you coming back tomorrow. Thank you for also making everything so festive and organized it makes me feel very welcomed. I will be bringing business this weekend here.

La habitación que nos dieron estaba en un piso que se encontraba en mantenimiento, hacían ruido de reparaciones desde temprano y era muy molesto. La vista que nos tocó fue hacia unas canchas de tenis y un edificio de departamentos bastante descuidados, que no pertenece al hotel, lo cuál demeritó mucho nuestra experiencia. El mobiliario de la habitación en general es viejo, antes en la pequeña cocina había utensilios, ahora no hay nada, incluso quitaron el refrigerador, sólo dejaron el microondas. El wifi fue demasiado lento, no cargaban ni redes sociales, la limpieza, regular ya que no barrian la habitación, sólo se limitaban a hacer la cama. El servicio en las albercas es muuuuuuuy lento, tienen pocos meseros a pesar de ser temporada alta, y las sábanas que cubren las camas de la alberca están percudidas y viejas. El servicio de toallas de alberca te da una al día por persona, y no puedes pedir que te la cambien por una seca, tendrás que quedarte la misma hasta el día siguiente. Lo positivo fue la cercanía y excelente ubicación justo en el centro de la bahía de Acapulco, enfrente hay un centro comercial con restaurantes, y tiendas. A pocos pasos un mercado de souvenirs y artesanías. Y si quieres pedir comida o cualquier servicio por apps, te llega a la entrada del hotel en minutos. Las albercas bien, aunque podrían mejorar su limpieza, pues se ve bastante turbia el agua, sobre todo en la de adultos, que es una gran ventaja, si no viajas con niños y quieres relajarte.

Good apartment for holiday with baby. Reception staff very helpful and friendly. Because it’s mainly all in and we were on self catering, we found it annoying that the bar/kitchen were not open at reasonable times. The biggest issue is the location. It’s across from stoney beach not good for sunbathing and is a good walk from the end of the pine walk. We felt it was too dangerous to walk with a buggy at night time as no lighting so always factored in the time for the walk to the port and better beach. The bus is right there at the entrance and was very easy to use. Spa was lovely.

The most important thing for me on a holiday is to be on a beach where I can swim in the sea. I don't know how Zihuatanejo is not better known in the world, as in particular Playa La Ropa is one of the most stunning locations I have ever visited. The beach is perfect but it is how it is set in a bay with spectacular scenery all around that really makes it. This hotel is right on the beach, with a nice pool and beachside area and restaurant. One night we even had a huge turtle wander up and make a nest against the wall of the restaurant. For a reasonably-priced hotel, the rooms are spacious, with a large shower, and the beds are prefect for me as they appear to made of solid concrete. Some people have complained about the WiFi. I admit I lost connection occasionally but then it was possible to connect to what I assume it the WiFi for the conference part. In any case, this place is Paradise and it's nice to switch off from the outside world. Staff for the most part were pretty quiet but friendly when you spoke to them. This is very much a place where older Americans, younger couples without kids, and families come, and many of them seem to be regulars. Staff seem to be more friendly with them but that's only to be expected and when I got talking to some regulars, staff were a lot friendlier with me (not that they were unfriendly before). I have seen it said that this part of Zihuatanejo is quiet and that there are not many options for food etc. Firstly, the quiet part is a good thing for a relaxing holiday and there are other restaurants along the beach. Paty's next door is great for breakfast, lunch and dinner, with really friendly staff and all manner of water activities to book. The hotel restaurant however is amazing and the food some of the best I have ever had. One of the beef dishes with fried plantains was especially noteworthy.

Really nice spot, but a bit of a mixed bag as others have pointed out. Definitely opt for the European plan and not the all inclusive. If you seek and AI best to go next door Hotel is frequented by 99% locals so basic Spanish is helpful. Positives include the location and the rooms while a bit dated larger and very well maintained. Pricing is also good if you booked the room without a package. Upgrade from mountain view to ocean was 20 usd per night. Well worth it for the views and quiet. You will get loud noise from the pool though and events. Negatives include the lack of shade as the cabanas have replaced the thatch structures. Towel games heighten on weekends with the influx of the locals so we had to get assistance to even get a pair of lawn chairs as the multitude were “reserved” Ice has to be obtained from the bar which isn’t convenient as there are only 3 and they don’t open until 11. One only opens in the afternoon. Buffet was ok but well below selection wise what you would find at a Riu or Bahia for example. Would quickly get tedious. Noise is an issue. The pool music volumes are super high and the whistling from the aquatic leader is super annoying daily. All and all. Worth a visit but maybe not a return visit.

La habitación estuvo limpia, con vista al mar , y se encuentra cerca de muchos restaurantes. Los trabajadores muy amables.

Banyan Tree Cabo Marques Hotel - The most beautiful hotel in Acapulco, trust me. Don't forget to visit both pools. The best views are from the rooms number 408, 409, 410 607, 606, 605, 604 named Ocean-Front Pool Villas. If you stay several days the hotel restaurants can become quite expensive so we recommend bringing some treats, drinks and snacks from the supermarket to enjoy in your villa and private pool. Also go out for dinner, in Acapulco you will find very good restaurants. This place is A MUST in Mexico!!! oct 2023

Encantó Hotel was everything and more! I could not recommend this hotel enough. My boyfriend and I were looking for somewhere to relax and disconnect and we definitely came to the right place.. The facilities are so beautiful and architecturally so well thought out and designed. The pool and lounge beds are so comfortable and where we spent most of the day. The staff at breakfast, the pool and restaurant for dinner were so professional, attentive and kind. Jose Miguel at the pool provided some of the best service I’ve had since moving to Mexico…. The views from the rooms and especially from the spa are breathtaking. We will definitely be coming back for another trip to Encanto.

This hotel exceeded expectations and was a pleasant experience overall. Large rooms with ocean views, very clean environment, delicious food and friendly staff. A special shout out to Victor at the bar and Reyna the tortilla chef, such a pleasure to deal with! Catering to a mostly national clientele, it was even more fun to enjoy a vacation like the locals.

Solides Hotel, gute Lage, sauber.

La habitación que nos dieron estaba en un piso que se encontraba en mantenimiento, hacían ruido de reparaciones desde temprano y era muy molesto. La vista que nos tocó fue hacia unas canchas de tenis y un edificio de departamentos bastante descuidados, que no pertenece al hotel, lo cuál demeritó mucho nuestra experiencia. El mobiliario de la habitación en general es viejo, antes en la pequeña cocina había utensilios, ahora no hay nada, incluso quitaron el refrigerador, sólo dejaron el microondas. El wifi fue demasiado lento, no cargaban ni redes sociales, la limpieza, regular ya que no barrian la habitación, sólo se limitaban a hacer la cama. El servicio en las albercas es muuuuuuuy lento, tienen pocos meseros a pesar de ser temporada alta, y las sábanas que cubren las camas de la alberca están percudidas y viejas. El servicio de toallas de alberca te da una al día por persona, y no puedes pedir que te la cambien por una seca, tendrás que quedarte la misma hasta el día siguiente. Lo positivo fue la cercanía y excelente ubicación justo en el centro de la bahía de Acapulco, enfrente hay un centro comercial con restaurantes, y tiendas. A pocos pasos un mercado de souvenirs y artesanías. Y si quieres pedir comida o cualquier servicio por apps, te llega a la entrada del hotel en minutos. Las albercas bien, aunque podrían mejorar su limpieza, pues se ve bastante turbia el agua, sobre todo en la de adultos, que es una gran ventaja, si no viajas con niños y quieres relajarte.

Two things, amazing chef at Carnivore. Also the other was amazing service by Leticia Esteban. Thank you coming back tomorrow. Thank you for also making everything so festive and organized it makes me feel very welcomed. I will be bringing business this weekend here.

The rooms were good but bathtubs and showers show signs of being old. Parking your car cost 70 pesos per night. We only had room service on some snacks and the chips were stale. Has a very small beach area that is clean and enjoyable. The pools are very nice. No wash cloths, so if from the U.S. make sure you bring something to wash yourself, something other than your hand. The refrigerator in the room is locked so I don't really understand how you are to use it, but they come daily and unlock it and count everything to see if you are eating or drinking from it. Weird! Nice but out of the way and don't know if I will return to Acapulco. I think Cancun is better.

We were traveling as an extended family and had the three-bedroom suite facing the bay. Very nice, very clean, absolutely no complaints. Each room had a balcony. We saw sea turtles swimming in the water by the rocks numerous times. The hotel staff is pleasant and helpful. We did not encounter any staff members who were not. Part of what made the visit so enjoyable is that the taxi drivers located outside the Fiesta Americana provide a great service. We booked a daylong tour with Jose Luciano Callejas Gonzalez. We paid less than then tour companies were charging, traveled in a spotlessly clean air conditioned Suburban, and got a personalized tour. Jose took us to numerous scenic outlooks, the Chapel of Peace (a must see), the Diego Rivera mural (another must see), the Mirador for lunch and to watch the cliff divers, the outdoor ampitheater, Los Flamingoes to see the view, and other stops. We really felt like we got a great overview of city. Jose's English is excellent and he's very knowledgeable. Look for the guy in the turquoise shirt, his service is exceptional! We also worked with several other drivers stationed at the hotel. Oscar Cervantes also has excellent English and outstanding service, as does Pedro. The pools at the hotel were very nice. One was closed for renovation while we were there (June 2023) but the others offered plenty of space. One nice surprise is that several floors offer washers and dryers free of charge. So great to be able to take home a suitcase of clean clothes! Our room had a small kitchen, stovetop only, no oven, plus microwave, dishwasher, and fridge. We made a run to the grocery store and were able to cook meals there some days. The hotel plays music throughout the evening and late into the night on the weekends. If you're sensitive to sounds, take ear plugs. The music didn't bother us but it might bother others. Fiesta Americana is in easy (and safe) walking distance to numerous restaurants. We particularly liked La Finca. I whole-heartedly recommend Fiesta Americana and its excellent staff and taxi drivers!

The building has an intriguing shape and there are many pools. It’s also right in La Condesa Beach. Ideal location, you would think. BUT…. 1. After checking in, I found a very dirty washroom sink, and called down to report it. The woman who arrived waved her hand dismissively but I stood my ground and she cleaned it. Turns out the drain is clogged so even if the poor cleaner did her job the first time, the previous guest’s hair and muck would ring the sink unless you took special care. Annnd the sink was never fixed the whole time I was there. 2. At checkin I got a band slapped on my wrist and later realized every guest got one. It showed you belong on the property. Also they come in different colors: White means a basic stay; red means breakfast included and purple means all inclusive. So yea others will know what you’re paying for during your stay. 3. The beach is pretty good except it’s a pirate’s cove — meaning that because of the vagaries of Mexican law, though Hotsun has a great location and a piece of the beach for its guests, where you can generally sit free, the spots nearest the water belong to the government. So if you sit in the lounge chairs and under the tents nearest the waves, you have to pay different guys who keep changing the price every single day. If you land on a cruise ship from some far-flung country you may not be aware of this. Those guys, wearing uniforms of some sort, also sell drinks that are exorbitantly priced. Before you figure out they have nothing to do with Hotsun, you may be taken for a ride. I was. Also, every 1-2 mins of every day, vendors descend on the beach with all sorts of things for sale. In one day I was asked to buy grilled shrimp on a stick, coconut water with jelly, sun hats, fridge magnets, massages, boat rides, oysters, sun dresses, sunglasses, beach floats, tattoos, braids, sunscreen, sand boots and a serenade from a nice old man with a guitar. People have to make a living, yes, and the law makes Mexican beach space very democratic, but I wish the hotel, which took a $200 MXN returnable deposit to give me a towel to lie by the pool for the duration of my stay, had warned me about the Wild West nature of the beach where it is located, and pointed out which uniformed person belongs to the hotel and a head’s up so I could buy at my own risk. I said “No, gracias” maybe 90 times during that one week. 4. The noise, oh the noise. El ruido comes up to the hotel’s top floors and grabs you by the neck: Music, laughter, children squealing, etc. These are usually all marvelous aspects about living on planet earth, but when you can’t sleep because a group at the hotel is holding a party on the beach and the thump thump thump of reggaeton is blaring deep into the night and giving you a headache, the conclusion is the hotel is not prioritizing the comfort of the rest of its guests. If this is your jam, go for it. But for many it would be a frustrating experience all around.

Good apartment for holiday with baby. Reception staff very helpful and friendly. Because it’s mainly all in and we were on self catering, we found it annoying that the bar/kitchen were not open at reasonable times. The biggest issue is the location. It’s across from stoney beach not good for sunbathing and is a good walk from the end of the pine walk. We felt it was too dangerous to walk with a buggy at night time as no lighting so always factored in the time for the walk to the port and better beach. The bus is right there at the entrance and was very easy to use. Spa was lovely.

Banyan Tree Cabo Marques Hotel - The most beautiful hotel in Acapulco, trust me. Don't forget to visit both pools. The best views are from the rooms number 408, 409, 410 607, 606, 605, 604 named Ocean-Front Pool Villas. If you stay several days the hotel restaurants can become quite expensive so we recommend bringing some treats, drinks and snacks from the supermarket to enjoy in your villa and private pool. Also go out for dinner, in Acapulco you will find very good restaurants. This place is A MUST in Mexico!!! oct 2023

Encantó Hotel was everything and more! I could not recommend this hotel enough. My boyfriend and I were looking for somewhere to relax and disconnect and we definitely came to the right place.. The facilities are so beautiful and architecturally so well thought out and designed. The pool and lounge beds are so comfortable and where we spent most of the day. The staff at breakfast, the pool and restaurant for dinner were so professional, attentive and kind. Jose Miguel at the pool provided some of the best service I’ve had since moving to Mexico…. The views from the rooms and especially from the spa are breathtaking. We will definitely be coming back for another trip to Encanto.

This hotel exceeded expectations and was a pleasant experience overall. Large rooms with ocean views, very clean environment, delicious food and friendly staff. A special shout out to Victor at the bar and Reyna the tortilla chef, such a pleasure to deal with! Catering to a mostly national clientele, it was even more fun to enjoy a vacation like the locals.

Solides Hotel, gute Lage, sauber.

La habitación que nos dieron estaba en un piso que se encontraba en mantenimiento, hacían ruido de reparaciones desde temprano y era muy molesto. La vista que nos tocó fue hacia unas canchas de tenis y un edificio de departamentos bastante descuidados, que no pertenece al hotel, lo cuál demeritó mucho nuestra experiencia. El mobiliario de la habitación en general es viejo, antes en la pequeña cocina había utensilios, ahora no hay nada, incluso quitaron el refrigerador, sólo dejaron el microondas. El wifi fue demasiado lento, no cargaban ni redes sociales, la limpieza, regular ya que no barrian la habitación, sólo se limitaban a hacer la cama. El servicio en las albercas es muuuuuuuy lento, tienen pocos meseros a pesar de ser temporada alta, y las sábanas que cubren las camas de la alberca están percudidas y viejas. El servicio de toallas de alberca te da una al día por persona, y no puedes pedir que te la cambien por una seca, tendrás que quedarte la misma hasta el día siguiente. Lo positivo fue la cercanía y excelente ubicación justo en el centro de la bahía de Acapulco, enfrente hay un centro comercial con restaurantes, y tiendas. A pocos pasos un mercado de souvenirs y artesanías. Y si quieres pedir comida o cualquier servicio por apps, te llega a la entrada del hotel en minutos. Las albercas bien, aunque podrían mejorar su limpieza, pues se ve bastante turbia el agua, sobre todo en la de adultos, que es una gran ventaja, si no viajas con niños y quieres relajarte.

Two things, amazing chef at Carnivore. Also the other was amazing service by Leticia Esteban. Thank you coming back tomorrow. Thank you for also making everything so festive and organized it makes me feel very welcomed. I will be bringing business this weekend here.

The rooms were good but bathtubs and showers show signs of being old. Parking your car cost 70 pesos per night. We only had room service on some snacks and the chips were stale. Has a very small beach area that is clean and enjoyable. The pools are very nice. No wash cloths, so if from the U.S. make sure you bring something to wash yourself, something other than your hand. The refrigerator in the room is locked so I don't really understand how you are to use it, but they come daily and unlock it and count everything to see if you are eating or drinking from it. Weird! Nice but out of the way and don't know if I will return to Acapulco. I think Cancun is better.

We were traveling as an extended family and had the three-bedroom suite facing the bay. Very nice, very clean, absolutely no complaints. Each room had a balcony. We saw sea turtles swimming in the water by the rocks numerous times. The hotel staff is pleasant and helpful. We did not encounter any staff members who were not. Part of what made the visit so enjoyable is that the taxi drivers located outside the Fiesta Americana provide a great service. We booked a daylong tour with Jose Luciano Callejas Gonzalez. We paid less than then tour companies were charging, traveled in a spotlessly clean air conditioned Suburban, and got a personalized tour. Jose took us to numerous scenic outlooks, the Chapel of Peace (a must see), the Diego Rivera mural (another must see), the Mirador for lunch and to watch the cliff divers, the outdoor ampitheater, Los Flamingoes to see the view, and other stops. We really felt like we got a great overview of city. Jose's English is excellent and he's very knowledgeable. Look for the guy in the turquoise shirt, his service is exceptional! We also worked with several other drivers stationed at the hotel. Oscar Cervantes also has excellent English and outstanding service, as does Pedro. The pools at the hotel were very nice. One was closed for renovation while we were there (June 2023) but the others offered plenty of space. One nice surprise is that several floors offer washers and dryers free of charge. So great to be able to take home a suitcase of clean clothes! Our room had a small kitchen, stovetop only, no oven, plus microwave, dishwasher, and fridge. We made a run to the grocery store and were able to cook meals there some days. The hotel plays music throughout the evening and late into the night on the weekends. If you're sensitive to sounds, take ear plugs. The music didn't bother us but it might bother others. Fiesta Americana is in easy (and safe) walking distance to numerous restaurants. We particularly liked La Finca. I whole-heartedly recommend Fiesta Americana and its excellent staff and taxi drivers!

The building has an intriguing shape and there are many pools. It’s also right in La Condesa Beach. Ideal location, you would think. BUT…. 1. After checking in, I found a very dirty washroom sink, and called down to report it. The woman who arrived waved her hand dismissively but I stood my ground and she cleaned it. Turns out the drain is clogged so even if the poor cleaner did her job the first time, the previous guest’s hair and muck would ring the sink unless you took special care. Annnd the sink was never fixed the whole time I was there. 2. At checkin I got a band slapped on my wrist and later realized every guest got one. It showed you belong on the property. Also they come in different colors: White means a basic stay; red means breakfast included and purple means all inclusive. So yea others will know what you’re paying for during your stay. 3. The beach is pretty good except it’s a pirate’s cove — meaning that because of the vagaries of Mexican law, though Hotsun has a great location and a piece of the beach for its guests, where you can generally sit free, the spots nearest the water belong to the government. So if you sit in the lounge chairs and under the tents nearest the waves, you have to pay different guys who keep changing the price every single day. If you land on a cruise ship from some far-flung country you may not be aware of this. Those guys, wearing uniforms of some sort, also sell drinks that are exorbitantly priced. Before you figure out they have nothing to do with Hotsun, you may be taken for a ride. I was. Also, every 1-2 mins of every day, vendors descend on the beach with all sorts of things for sale. In one day I was asked to buy grilled shrimp on a stick, coconut water with jelly, sun hats, fridge magnets, massages, boat rides, oysters, sun dresses, sunglasses, beach floats, tattoos, braids, sunscreen, sand boots and a serenade from a nice old man with a guitar. People have to make a living, yes, and the law makes Mexican beach space very democratic, but I wish the hotel, which took a $200 MXN returnable deposit to give me a towel to lie by the pool for the duration of my stay, had warned me about the Wild West nature of the beach where it is located, and pointed out which uniformed person belongs to the hotel and a head’s up so I could buy at my own risk. I said “No, gracias” maybe 90 times during that one week. 4. The noise, oh the noise. El ruido comes up to the hotel’s top floors and grabs you by the neck: Music, laughter, children squealing, etc. These are usually all marvelous aspects about living on planet earth, but when you can’t sleep because a group at the hotel is holding a party on the beach and the thump thump thump of reggaeton is blaring deep into the night and giving you a headache, the conclusion is the hotel is not prioritizing the comfort of the rest of its guests. If this is your jam, go for it. But for many it would be a frustrating experience all around.

Good apartment for holiday with baby. Reception staff very helpful and friendly. Because it’s mainly all in and we were on self catering, we found it annoying that the bar/kitchen were not open at reasonable times. The biggest issue is the location. It’s across from stoney beach not good for sunbathing and is a good walk from the end of the pine walk. We felt it was too dangerous to walk with a buggy at night time as no lighting so always factored in the time for the walk to the port and better beach. The bus is right there at the entrance and was very easy to use. Spa was lovely.

What happens when you combine the best food, fabulous views, wonderful rooms, and a fantastic staff? Tentaciones Hotel & Lounge / Tentaciones Restaurant (two listings in Trip Advisor) We’ve visited Tentaciones for dinner several times in the past and always left believing they were the best restaurant in Zihuantanejo. They treated us like family, remembered us from year to year and delivered impeccable service with great food and drink. Nothing has changed, it remains the best restaurant we know in Zihua. But this time we stayed at the hotel. Four rooms, all beautiful, each with their own character, make it hard to choose. No matter, we would love any of them. And staying the night just reinforces the personal level of service from the staff, Carmen, Salvatore, Chai, Pablo, Oscar, and the rest, treating us like special guests of the family. We can’t wait to return.

Respecto al servicio, limpiezo, trato estuvieron muy bien. Sin embargo las albercas no fueron algo tan agradable por el diseño y la variedad de comida en los buffets.

Recommended by a friend, I was convinced it was a nice destination and hotel but we were so greatly surprised when we arrived. The front desk team was amazing and quickly resolved a misunderstanding (thanks, Bruno!) and everything else was just lovely. The Beach Suite 6 is the best you can get if you want direct access to the beach. 100% recommended! Can’t wait to go back.

The most important thing for me on a holiday is to be on a beach where I can swim in the sea. I don't know how Zihuatanejo is not better known in the world, as in particular Playa La Ropa is one of the most stunning locations I have ever visited. The beach is perfect but it is how it is set in a bay with spectacular scenery all around that really makes it. This hotel is right on the beach, with a nice pool and beachside area and restaurant. One night we even had a huge turtle wander up and make a nest against the wall of the restaurant. For a reasonably-priced hotel, the rooms are spacious, with a large shower, and the beds are prefect for me as they appear to made of solid concrete. Some people have complained about the WiFi. I admit I lost connection occasionally but then it was possible to connect to what I assume it the WiFi for the conference part. In any case, this place is Paradise and it's nice to switch off from the outside world. Staff for the most part were pretty quiet but friendly when you spoke to them. This is very much a place where older Americans, younger couples without kids, and families come, and many of them seem to be regulars. Staff seem to be more friendly with them but that's only to be expected and when I got talking to some regulars, staff were a lot friendlier with me (not that they were unfriendly before). I have seen it said that this part of Zihuatanejo is quiet and that there are not many options for food etc. Firstly, the quiet part is a good thing for a relaxing holiday and there are other restaurants along the beach. Paty's next door is great for breakfast, lunch and dinner, with really friendly staff and all manner of water activities to book. The hotel restaurant however is amazing and the food some of the best I have ever had. One of the beef dishes with fried plantains was especially noteworthy.