Hotel Dengan breakfast di Bagmati, Nepal

I had a wonderful 8-day stay at Mercure Kathmandu Sukedhara Heights and it truly felt like a home away from home. From the moment I arrived, the service was warm, professional, and consistent throughout my stay. The rooms were clean, comfortable, and well-maintained, and the overall atmosphere of the hotel was calm and welcoming—perfect for both relaxing and unwinding after a busy day. A very special appreciation goes to the reception team, especially Alon and Shreesha. They went above and beyond to make sure I was comfortable, always greeting me with genuine warmth and taking care of any requests promptly and thoughtfully. Their kindness and attention to detail really made my experience stand out. The hospitality here is exceptional, and it’s clear the team genuinely cares about their guests. I would definitely recommend this hotel and look forward to staying here again.

This is a newly built hotel, and it's rare to find such clean bathrooms in Nepal. It's located in a quiet spot at the entrance of Thamel, right next to the Garden of Dreams. While it's a bit far from central areas like Durbar Square, it's a great place to stay if you're looking for peace and quiet at the hotel. Since it seems brand new, the room was exceptionally clean. The bathroom was also spotless, so I felt very comfortable using it. The breakfast area on the 8th floor offered a lovely view. The front desk staff were polite, but during breakfast, I noticed other guests were asked for their egg orders, whereas I wasn't (perhaps because I had already taken scrambled eggs). Also, coffee (other than instant) at breakfast was an extra charge.

The hostel is located in the Thamel area, surrounded by restaurants, shops, bars, and nightclubs, making it super convenient to get around. The cleanliness of the hostel is decent, but they provide blankets, which probably aren't changed daily. However, the sheets and pillowcases seem to be changed regularly. The room has air conditioning and Wi-Fi, and there's hot water available. Overall, it's pretty good, especially for only eighteen bucks a night – you can't beat that value for money!

I had the most wonderful experience at Lo Mustang in November 2024. I came to Nepal for a wedding and Anisha at the front desk went above and beyond. Customer service was 10/10. I got recommendations for tailoring, jewelry, dry cleaning, and local dresses with transportation. Deepika, front desk manager, was fantastic always making sure my needs were being met and that my stay was comfortable. The hotel is in the perfect location with great amenities. I initially chose this spot because of the beautiful traditional decor. It was beautiful in person with murals on each floor. Breakfast is fantastic with a roof top view. I booked a second time on my way back home because it was so great. I traveled solo and left with new friends.

The hotel is 1 km from the bus stop. After booking, I received two emails. One of them provided some important information. I had a phone number, so I called the hotel to pick me up after I got off the bus. Within three minutes, they arrived on a motorcycle. The room was okay—not too picky at this price point in rural Nepal. The hot water was good, and shampoo, towels, soap, and toothbrushes were all provided. You had to ask the owner for a hairdryer and hot water. The service was friendly and welcoming. Overall, it was good. However, the hotel is 1 km from the main street, which can be inconvenient for dining out. Be aware of this when booking. Also, the cheaper rooms don't have air conditioning, but they charged me an extra 40 RMB to get one with air conditioning.

The room made a decent first impression and did the bare minimum. But, it quickly became clear that it’s best suited for a very short stay. The bed was comfortable enough. Overall, the room is fine if you’re just passing through, but anything longer starts to feel like stretching it. Staff presence around the hotel was limited. They clearly run on a lean operation, which can go either way. The guard in front of the elevator stood out in the best possible way and added a genuinely warm, human touch, which helped balance things out. At check-in, I was given two complimentary cocktail coupons for the upstairs bar, which immediately lifted my spirits. This was a place I had enjoyed many times before and often recommended to friends and family. I had good memories of the atmosphere, the food, and the general vibe, so I went in with high hopes. In the past I had written raving 5-star reviews of their restaurant food and amazing service! Unfortunately, the experience that followed didn’t live up to those expectations. What should have been a simple, enjoyable night out unraveled into confusion and unwelcoming interactions. Small moments piled up, the mood shifted, and it became clear that the experience had gone off the rails. Rather than force it, my group and I decided to take our time and money elsewhere. Sometimes you read the room and move on. I returned to the hotel later that night and stayed over. Took a hot shower in the morning, loved the smell of their body wash, btw! Another brief interaction during checkout reinforced the same theme: rigid, abrupt, and lacking the kind of hospitality that makes guests feel welcome. All in all, it’s disappointing to see a place I once enjoyed and freely recommended lose its consistency and warmth. I’m no longer comfortable recommending it, and I’m not sure I would choose to return. As for the unused cocktail coupon, I still have it. Any takers?

We have booked deluxe room after checking pics which has balcony but when we checked in they gave us room no. 803 without balcony i show them my booking details which has balcony even though hotel it self website showing deluxe room with balcony but they refused so beware if your booking deluxe room. There is so many thing are downside Only 1 option for indian veg food for all 3 days No conditioner in shower Check in in allow only 30 mins. Before  Check out sharp 12 pm  even hotel is only 20-30% occupied If you are indian and strict vegetarian please choose other option like farfied by marriott which 4-5 mins walking distance from that location.

VERY GOOD STAFF AND KIND BEST PLACE TO STAY IN CITY

I had a very enjoyable stay at this hotel during my visit to Kathmandu. The property is beautiful and full of character, making it an excellent choice for travelers who appreciate traditional Nepali architecture and culture. The hotel has done a wonderful job preserving its heritage charm, creating a peaceful and authentic atmosphere that feels very different from a typical modern hotel. As an eco-friendly property, the hotel does not provide air conditioning or a refrigerator in the rooms. However, I did not find this to be an issue at all, as the weather was pleasant and comfortable throughout my stay. The staff were outstanding. Everyone was warm, friendly, and genuinely helpful, always greeting guests with a smile and making me feel welcome from check-in to check-out. Breakfast was simple and fairly standard, without a huge variety of choices, but everything was fresh and enjoyable. The yogurt, in particular, was excellent and definitely worth trying. There was only one minor issue in my room: the ceiling fan seemed to run at the same speed regardless of the setting, so even the lowest level felt quite strong. I never mentioned it to the front desk because it was not a major inconvenience. The biggest area for improvement would be the Wi-Fi connection. Unfortunately, the signal was quite weak and unreliable, especially for anyone who needs a stable internet connection for work or communication. Despite that, I thoroughly enjoyed my stay. The beautiful traditional design, eco-conscious concept, relaxing atmosphere, and exceptional hospitality more than made up for the small inconveniences. I would happily recommend this hotel to anyone looking for an authentic Nepali experience in

I stayed for 2 nights, it didn't feel safe for me as a solo woman traveller. One the first night around 11pm there were 3-4 men shouting and laughing and knocked my door. I was scared and called the reception. The phone wire was not connected to the phone, i have to hold it tight to the phone while i was speaking. It was a terrifying experience. When in emergency even the phone wasn't working! the receptionist took 30 min to for the men to calm down. The next day morning the receptionist told me they men moved out. But i saw them in the evening in the hotel. Didn't feel safe. Again, the men, shouting and aloud. Still i couldn't sleep there, awake whole two nights i stayed there, didn't feel safe. The place was clean. Location was good.