配置不错,有餐厅酒吧,酒店很大,设施先进。Excellent stay with clean rooms, comfortable bed, friendly staff, smooth check-in, good breakfast, quiet environment, reliable WiFi, convenient location, great value, would gladly return again in future visits for sure.
El hotel está muy bien ubicado y no hay pierde con el restaurante. No le doy 5/5 porque fui para mi cumpleaños y no me dieron ningún detalle, a pesar que lo deje especificado en el check in
In historical centre but nearest restaurant about 20 minutes walk. We had a room on the front and it was super noisy as it’s on a busy main road. No sound proof or extra glazing to deal with it. Breakfast ok. Probably not stay here again as would choose a boutique hotel nearby to main square and not on a busy road.
Dengan penginapan di Salakantay glamp di Santa Teresa, anda akan berada di pergunungan dan 30.7 km dari Air Panas Cocal Mayo dan 32.7 km dari Sungai Urubamba.
Manjakan diri anda dengan urut di tapak atau kecapi pemandangan dari taman. Ciri-ciri tambahan di inap-sarapan ini termasuklah akses Internet wayarles percuma, perkhidmatan rencam dan tempat berkelah.
Puaskan selera anda di kedai kopi atau kafe di inap-sarapan, atau singgah di bar/deli snek. Sarapan Eropah percuma disajikan pada setiap hari dari 5:00 hingga 8:00.
Kemudahan yang ditampilkan adalah termasuk daftar masuk ekspres, meja/kaunter hadapan 24 jam dan tempat simpanan bagasi.
Selesakan diri anda di salah satu daripada 10 bilik tamu. Bilik mempunyai laman dalam persendirian. Akses Internet wayarles percuma disediakan untuk membolehkan anda sentiasa berhubung. Bilik mandi dengan pancuran mandi disediakan.
Whilst rooms felt tired and probably due a refresh, overall a really nice hotel in a perfect location. The lobby, bar and courtyard were really lovely.
We want to specifically mention Jean Carlo - a genuinely nice man who was always so ready to help and always with a beaming smile - give that man a raise, he’s the face of the hotel and does a grand job!
The stay at the hotel was very good. Room was big and clean. The staff was friendly and helpful. Hotel is well located
Luar Biasa
4 ulasan
10/10
Harga bermula
€ 32
satu malam
Semak Ketersediaan
Lihat Semua Hotel Dengan breakfast di Cusco Region
Terokai Ulasan Tetamu Hotel di Cusco Region
Lihat semua
9.6/10
Amazing
GGuest UserThis was an absolutely FANTASTIC stay experience and I recommend it to all travellers to Cusco.
The house is conveniently located in the historic centre of Cusco and you can easily access restaurants, cafes, main attractions within a few minutes of walking. The Wanchaq train station is at most a 20-minute walk on the main street of Cusco, thereby making it very safe and easy at any time of the day. Taking an Uber, it is around 20 to 30-minute drive to the Cusco Airport, costing less than PEN 20.
The main gates are locked at night for safety, though all staff will make sure that front desk service is still available 24 hours for anyone needing to exit or enter the premises. Communications is conveniently maintained through WhatsApp and made very easy.
There is some street noise in the rooms at night including music playing from nearby shops, but that seems to be more prevalent on the weekends.
The room and bathroom are well-maintained and have all the necessary amenities, including welcoming packets of coca tea. There is an electric heater in the room for nights with lower temperatures.
Breakfast is made-to-order for every item, and it feels like a private restaurant experience. Eggs cooked any way are of top quality; juices are freshly squeezed; breads are toasted warm; coffee and tea are made fresh and refilled at a moment's notice; and the fruit salads are filled with copious amount of fresh fruit.
Service is all top notch: homemade breakfast every morning, housekeeping at appropriate times, 24-hour service for late-night arrivals or early-morning departures, and answering questions for travellers - the hosts are absolutely warm and welcoming in every way possible. They also generously kept my large luggage in storage while I travelled to Machu Picchu for two days (coming back to stay again after), which made my trip very convenient.
Again, I would recommend this to all travellers to Cusco, especially considering that the value for money is amazing.
AAnsgarMaseFor the Price we paid, it was a great deal.
The Stuff was friendly, gave us a take away breakfast. We could store our bags there for Free when we went to Machu Piccu.
Its Simple, try to not get a room with Windows to the main street but it calms down at 9pm.
Showers are hot and nice pressured
The Stuff came twice and ask if everything is okay
Overall I defently recommend it and would book it again
GGuest UserHad two separate bookings with the hotel as I was going to Machu Picchu and staying overnight there. During my first day at this hotel in my first reservation, I was asked to pay for this second booking together. No receipt given but was assured that there will not be any misunderstanding. Was told to pack and leave my things at the reception and check out and re-check in. So not sure why I needed to pay for the second reservation upfront in my first booking (Maybe afraid that I would cancel it as I was really tempted to). As mentioned in my previous post, the amenities are severly lacking, cause of low water supply, the pipes and toilet filling up is very loud and the water flow from the tap is like the picture at night and it was trickling and dripping one of the early mornings when I had a tour. In short, i will not stay here again.
GGomezHotel Santa Maria was the best hotel during my stay in Peru, which included not only Cusco, but also Lima and Aguas Calientes. The bed was comfortable, the Wifi worked well and reliably, and the serice was excellent in several ways. For example, when I requested an airport pickup at 10 pm after flying 28 straight hours, a friendly driver picked me up. Ruby was particularly helpful and very friendly and wanted the best for me as a tourist in her country. She asked follow-up questions about my experience at Machu Picchu after getting back from Machu Picchu Pueblo. It waa great Spanish practice! The men front staff were also gentlemenly willing to help. In addition to the very hospitable demeanor, the tour service also saved my trip. I booked a separate city tour with a different company on Trip.com, but that tour never happened. However, the tour services of Santa Maria gave me exactly what I wanted from their own tour booking service managed by Edith. So, rest assured that service, too, is reliable. Be wary of online city tours done online in Cusco. No need to worry at this hotel, though. I used it also for the Rainbow Mountain excursion. With Hotel Santa Maria, I wouldn't have truly experienced Cusco, Peru! Mil gracias for helping me realize my dream trip to its fullest extent!
Nn a g iI stayed to climb Machu Picchu. The access was good and the bus stop to Machu Picchu was very close.
The breakfast time was relatively early and I had to get up early, but it was delicious.
Since there is no screen door, it is recommended to be careful not to let insects come in when opening the window, or to look outside without opening.
I was grateful that the restaurant in the series was discounted.
GGuest UserDoesn’t meet Belmond expectations.
1. Food is average, the same we had in a small village, change a chef, not tasty at all.
2. On a breakfast waiters ALWAYS bring fruits and after 5 min asking if I need them. Why on earth I should eat fruits in 5 min? And why do you need it? Quality and variety of breakfast is not nice — all days we had not fresh blueberries. In my home country I have blueberries from Peru and it’s fresher. How it is possible?
3. Welcome is not in Belmond style: no champagne or good chocolate.
4. One day we asked to clean the room before 12, they did, we came and I was sure we are alone in the room. When I was naked I saw a gardener in our private terrace. He also saw me. How it’s possible he entered our terrace when I was in the room????? With no bell and knocking????
5. Alpacas feeding is also trash: all people from hotel come, you will never get nice pictures like on instagram. Why you don’t make it by appointment? We had a lot of experiences with animals in different countries , this one is the worst.
6. Stuff is not well trained, communication is super artificial.
Place is beautiful, but that’s it. Worst Belmond we have been to. Ask Monasterio Belmond about good experience and top notch service.
GGuest UserBelmond Monasterio: The Best Hotel in Cusco, Beyond Any Comparison
Without exaggeration, Belmond Monasterio is the best hotel in Cusco. Even after trying two other higher-priced Belmond properties and the JW Marriott, I still firmly believe this is the ultimate choice.
The beauty of this hotel is beyond words. The elegant public spaces and tranquil gardens create an atmosphere of timeless serenity. The classic, historic walls whisper stories of the past, while the dazzling golden chapel adds a breathtaking sense of grandeur. Every detail is a masterpiece.
Yet, what truly sets Belmond Monasterio apart is its service. The staff are warm, professional, and genuinely caring. Their service attitude is impeccable—perhaps the best in South America. A prime example: when I lost my credit card, they found it and returned it promptly. Compared to the Los Cabos Waldorf (which I mention due to its premium pricing), this hotel’s service is on another level—infinitely more personal, thoughtful, and heartfelt.
I would love to give special recognition to my butler, though unfortunately, I have forgotten his name.
In short, I cannot recommend this hotel enough. Endless love for Belmond Monasterio.
KK TravelsLet me start with the positives, stylish design, exactly like the pics advertised, from entering the hotel to the resting area to the balcony to the room, all very nice.
But you need to be ready for the stairs if you not getting here by car, going out and coming back from the square, especially if you have luggage or backpack, everyone arriving here were out of breath.
The bathroom has odor coming up from the pipe, which is normal for house this old, if you are okay with it.
I was in room 201, sound proof does not exist, can hear car passing, dog barking, guests coming back from partying at night, tourists cheering & leaving hotel for trips at 3:30am, didn’t get much sleep.
Most disappointing thing was hot water, I arrived in the afternoon climbing up the stairs, was hoping to have a quick shower before heading out for dinner, stood in the bathroom waited 5mins for hot water, was told be staff hot water was out they are trying to fix, came back after drinks, still no hot water, was very late so didn’t call staff, tried to have a shower before check out at 7am, hot water was still not available after another good 5mins standing in the shower… sigh
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