Hotel Dengan Gym di Antwerp Province, Belgium

The reason of booking this hotel was because of the modern and cool room design and its swimming pool.  However, the stay was bad. We stayed for three day, and didn't required for the cleaning service until day 3 morning.  And the unexpected sittuation happened. We had missing items on my cosmetic and massage products and tools.  We did contact the hotel for the investigation, but they did not do any investigation and only said I will be upgraded with breakfast for the next day.  The swimming pool needs to be booked before going, but actually no one managed and controlled the number of people using the pool.  It starts to get crowned for more than 12 people. The towels were on every sun bed, even no one was using them.  The check-in was not smooth and fast. It took an hour to access the room. I was charged the city tax two times, one prepaid online, another time on arrival.  Then the front desk requested me to send a formal email to enquire the hotel about the over charged of city tax, then the fee was waived at once in 15 minutes later. The room key did not work with the first room then I was given a new room key for another room 15 minutes later There were no chair / stool for the customers at the check-in desk, and the check-in process was so long and tiring.  I was not happy with my stay.

We had a great experience at this hotel. The room was amazing, the staff was very friendly. Maybe it took a time to wait for room service to bring a bottle of champagne. Great service. I recommend to book the valet service very easy!

Very good l. We love everything in this hotel. We will definitely come back again.

Konum güzel, odalar ferah ve geniş. Brüksel fuarları komaklaması için kullanımı gayet mantıklı. Biz memnun kaldık. Sabah kahvaltısı yeterli ve çeşitli idi.

The Good: • Perfect Location: This hotel is ideally situated in Antwerp, making it incredibly convenient for exploring the city. • Impeccable Rooms: The room was modern, well equipped, and exceptionally clean. Great value for the price. Things to Note: • Shower Design: Be careful with the water direction, if sprayed outward, water leaks into the room. Keep it aimed toward the inner wall. • Water Supply: Bottles are only provided on the first day. In an eco-friendly hotel with minimal amenities, not providing consistent drinking bottle water felt quite unreasonable. • Inconsistent Service: Some staff were wonderful, but others were lethargic with limited English skills. • Lobby Curfew: The lobby closes at 1:30 AM, and staff began ushering guests out early. This ”curfew” was quite disappointing for a hospitality establishment. All in all, a great stay for the location and room quality, but management needs to improve staff training and guest policies.

We just returned from an four nights incredible stay at the Hampton by Hilton Hotel. From the moment we arrived with our 5-year-old granddaughter, the service was top-notch-friendly, welcoming and professional. The hotel is located right across from the Antwerp Central Station offering maximum convenience. The family room was perfectly arranged and will absolutely be returning.

Stay was much like others mentioned. Hotel is very new, 24/7 reception, onsite gym and reasonably sized rooms. Some personell doesn't speak Dutch, which is not acceptable to us, please do some effort to learn the language of the country you work in please. The braided, black, tall lady was very friendly. Also a shout out to the breakfast kitchen team, coffee should always come with a small treat. The only very big negative for us was that we put in the special requests that we preferred a quiet room on the back side of the building. We even followed up with an email. Only to be assigned a room on the front of the building when checking in. That is very annoying. Especially since there were rooms available on the back side, which we got assigned after complaining. NOT OK! Had a good stay, nice rest, and didn't mind the 5 mins walk to the metro for the city center. Expensive supermarket nearby was also a plus.

Amazing hotel friendly staff kids was very happy everything very good very good area easy to find the hotel and it’s near to Petrol pump easy you can get what you need. 5 star for hotel management service and staff.

Location out of the city, so not OK if you want to be in the center (not easy by public transport), If you have a car and you want an easy place to access from the ring, then location is perfect. Only minus for me was the Wi-Fi. You have to chose between Free and paying Wi-Fi, but the free Wi-Fi was not even enough to reply my e-mails... Feels a bit like false advertising to say Wi-Fi is included.

Из лучшего - его месторасположение. Очень близко к вокзалу и остановками Flex Bass. Если в других местах близость к вокзалу это грязь и опасность, то в Антверпене всё наоборот - чистота и безопасность.Правда я никогда не гуляю ночью. Красивый, внушительный холл. Быстрое вселение. Сотрудники стараются говорить на вашем языке с помощью переводчика. Первый номер был стандартный на втором этаже. Но в нём не работал мини-бар и сейф. Переселили в другой номер на пятом этаже. Он был холодный, я терпела ночь. Сообщила о проблеме на рецепшен и горничная включила отопление. Отопление - это встроенная сплит-система. Отверстие находится в стене над столом. Если сидишь за столом - дует в плечи, если лежишь в кровати-дует в голову и никуда от этого не деться. Конечно, я понимаю, что это индивидуально, но я очень чувствую сквозняк. Форма комнаты необычная, с обходным корридором вокруг туалета. За счёт этого полезный размер комнаты меньше. Холодильник - мини-бар крошечный, в него почти ничего нельзя поставить. Предполагается, что гости должны питаться в ресторанах, но не всем это подходит по разным причинам. Содержимое мини-бара, естественно, платное. Тапочек, халата, зубной пасты, зубной щётки и лосьона для тела нет в номере. Из посуды два тонких стакана, почему-то один бокал в двухместном номере, для чая и кофе бумажные стаканчики. Есть кофемашина. 2 капсулы бесплатно в первый день. Если хотите больше - это будет стоить 2.50 каждая. Платная вода 6 евро 1 литр. Зато есть Библия в ящике стола. Верхний свет в комнате отсутствует. И вообще свет такой ”марроканский” интимный, невозможно ни читать, ни писать. Из хорошего -копии абстрактных картин, подходящих интерьеру. Залог, который вы вносите при вселении, возвращается не полностью. Из него вычитается городской налог 6 евро ежедневно.Есть бассеин, сауна и фитнесцентр за 7 евро день. Очень хорошо. Все работники рецепшена всегда рады вам помочь.