Hotel Dengan spa di Chu, Kyrgyzstan

The reception is not helpful, aircondition is not working, we requested for fan but they do not have a fan, the room was too warm. During breakfast, as we are rushing because we have a tour to go, we were not allowed to have breakfast, none of the staff were helpful, the old lady in the kitchen was so rude, she wouldn’t let us have a small quick breakfast, even if it’s already 8 am , the start of breakfast.  I will not recommend this hotel

I had a great experience at Novotel Bishkek City Center. The hotel is modern, clean, and very well managed. The rooms are comfortable and well equipped, with everything needed for both business and leisure stays. The staff was extremely professional, friendly, and always ready to help. Check-in was smooth, and the service throughout the stay was excellent. The location is also very convenient, close to the city center and many key places in Bishkek. Breakfast had a good variety and the restaurant service was very pleasant. Overall, it’s one of the best hotels in Bishkek for comfort, service, and quality. Highly recommended for anyone visiting the city.

лучший отель для семьи, просторный, чистый. Как будто дома. Дважды остановились за месяц. Персонал отзывчивые. Советуем

great service. it's my second time staying this hotel, my wife and daughter came with me, hotel offered an extra bed for free,which should be 25usd. though we didn't need it. really appreciated!!

Had a really great stay here! The hotel exceeded my expectations in many ways. The staff were very friendly and helpful throughout our stay, and the overall service was excellent. The room was clean, comfortable, and well-maintained. I also really liked the amenities provided — everything we needed was there. The environment felt calm and relaxing, perfect for a short getaway. Location was convenient and easy to access. Overall, everything from check-in to check-out went smoothly. Highly recommended, especially for couples. Would definitely come back again! 😊

My stay at Sheraton Bishkek in the Deluxe King Room with City View was fantastic. The room was spacious, elegant, and offered a stunning panoramic view of the city, making it a delight to wake up to each morning. The king-sized bed was incredibly comfortable, and the modern amenities in the room added a luxurious touch to the experience. The hotel staff were attentive and professional, always going out of their way to ensure a pleasant stay. I also enjoyed the hotel's facilities, especially the rooftop bar and the well-equipped fitness center. The breakfast buffet was excellent, with a wide variety of high-quality dishes. Overall, it was a superb stay, and I would highly recommend Sheraton Bishkek for anyone visiting the city.

Отель очень неплох, хотя номера маленькие. Спа - огонь, там почти всегда пусто. Что плохо, так это забывчивый персонал. Забыть положить мыло в номер при заезде гостей. Забыть его принести после напоминания. Забыть отремонтировать лейку в душе. Забыть убрать номер. Пойти за карточкой и не вернуться - это, увы, в норме.

Hotel is fine, it's located next to a ******. The staff are very friendly and helpful. The room was large and recently renovated. The hotel is definitely not 5 stars though, it's a 3 star at best. They can improve some things to make it better. There is only one lift which was out of order in the morning which meant we had to walk up and down 5 stories for breakfast. There is really strong smell in the room from the renovations which needs to be dealt with. The breakfast was ok but nothing special and the quality of food could be improved.

The location of this hotel is amazing, within walking distance of all of Bishkek's major sights and many good restaurants and cafes. The facilities are somewhat dated, but staff are great. Unfortunately, upon checking in, we found dried urine all over the bidet in our bathroom. Upon bringing this to staff's attention, a cleaner was sent right away. However, this should not be happening in any four star hotel.

не понравился отель, вид что в одну сторону что в другую никакую, рядом с отелем стоит генератор дизельный, который гудит ночью и мешает спать, номера старые! завтра плохой - есть нечего, бассейн маленький - разочарован