Very busy hotel. Some of the front desk staff need foe client training. Was not offered a room at check in 3 pm as room# not cleared. but other rooms available. told to wait 5 min..that became 30 minutes. Another front desk clerk assigned me a different room#. then the cash terminal wasnt working. Get to the room, beside a barking dog in the romm next door. barking for 2 hours.
Hotel is nice. very popular. Would be incredible if more team work with staff to process long line of check ins and also support to clients to get them easily checked in..no waiting 1 hour more for a room
DDashetucaiHalf a month in advance, the aurora itinerary was determined, hovering between the white horse and the yellow knife, and finally chose the white horse because of the hotel. Although the aurora was not satisfactory due to the weather, this hotel is undoubtedly excellent. The restaurant downstairs solves all dining problems, perfect.
GGuest UserVery busy hotel. Some of the front desk staff need foe client training. Was not offered a room at check in 3 pm as room# not cleared. but other rooms available. told to wait 5 min..that became 30 minutes. Another front desk clerk assigned me a different room#. then the cash terminal wasnt working. Get to the room, beside a barking dog in the romm next door. barking for 2 hours.
Hotel is nice. very popular. Would be incredible if more team work with staff to process long line of check ins and also support to clients to get them easily checked in..no waiting 1 hour more for a room
AAnonymous UserThe hotel is located in the center of Shanghai, but the Baima city is actually very small, only - Street.
But in December, the temperature is below zero and you don't want to go shopping on the street. The hotel has a shuttle bus to and from the airport, and you have to make an appointment with the front desk in advance.
There is no facilities in the lobby of the hotel, and the heating is not enough.
The room space is not bad, very clean, and the bathroom is clean.
The front desk staff is also happy to help guests.
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