Hotel Dengan Gym di Lampung, Indonesia

We booked hotel room through application, was great price however when we arrived and saw the hotel room. We found out that the bed cover was dirty, has blood stain, pillow case seems like not change cz there was a lot of black dot, found lizard on the hanging paint. We did complain to FO desk, they handled the complain very well. Gave us updated 2nd room which is larger unfortunately we found bed ticks. Lastly, they upgrade us at business room which is was clean and we request them to change everything on the bed since we bring our infant with us. Great hospitality for the staff at lina restaurant which make our night better with the service and food. Breakfast was great as well.

It was the perfect time we spent in Grand Mercure lampung. Booked 5 rooms for families gathering. The room is very clean and comfy, and room temperature is easy to adjust My room is over looking to the ocean and hills In the morning, I can see local people jogging on car free days. If I know earlier, I would love to join All amenities are good products and work well. We also enjoyed the time by doing dancing and swimming on the poolside . It's amazing that they provide hot water for showers at the swimming pool. Breakfast was rich and tasted good with lots of my local snacks. All staff from the front desk, concierge, and room service are very friendly, I drove electric cars, and they allowed me to park at the lobby parking. I am so happy , because I drove so far from Jakarta and got tired and he allowed me to park near the lobby that's a lot. Thank you for understanding. Highly recommend for all type travelers Don't forget to see my YouTube channel about Grand Mercure Lampung and hit the like button. Thanks The W by Lj ( my YouTube)

Layanan dan fasilitas hotel sangat baik dan keren. Hanya saja lahan parkir nya saja yang tidak memadai, Karena kendaraan pribadi pengunjung hotel perlu juga terjamin lokasi parkir nya, tidak kepanasan atau kehujanan.

Happy with the location as it close to a supermarket, a cafe and not too far from our place of work. Did not like the quality of the water from the taps but was super happy that fresh water was provided at the lift landing for guests. The high tech control panel and the bathroom mirror was a level above other hotels.

My families booked 3 junior suite rooms for 2 nights. The room are spacious and the room prices were reasonably cheap for junior suite type. We think the only drawback is that the parking lot is the same with the mall next to the hotel, so when you arrived in the afternoon/ evening, it might be hard to find spot. On top of that, the parking signage is a bit unclear. If you’re staying at the hotel, make sure to enter through the left gate with the barrier, and go straight down to the basement.

We had a wonderful experience at the Novotel Lampung. Every staff member I encountered, from the valet to the check- in to the cleaning staff were delightful and eager to help! Thank you! Will recommend to my colleagues!

Always stay here whenever i am back to Lampung and this is my 3rd time. They are though very stingy with late check out even i know the hotel is not that busy during i stay. I ask for 2 PM c/o since i check in at 3 AM and want to rest more but they denied it. They already improved their breakfast and this time is very good stay. I like this hotel because of the view and the cleanliness of the room and its value for money. They also need to recognize returning guest more though not booked via IHG, your front desk system must be able to track with guest name.

Location good.we enjoyed stay horizon hotel with the comfortable bed.the television network not good please update. The doors also cannot lock properly

Hotel bersih, bagus, strategis, cuman kurang fasilitas kolam renang saja n gym nya dilengkapin lg, pasti tambah the best nii hotel klo ditmbah kolam renang dan alat gym nya dilengkapi lg

We stayed here for 2 nights and were very satisfied. The service was very good, the hotel was clean, and there were many activities provided. My children were very happy to see the birds and fish that are well cared for at this hotel. I hope there will be many more hotels like this in Lampung so that Lampung can develop further.