Hotel Dengan Gym di Karnataka, India

I would only recommend this hotel for short stays—definitely not for anything more than 2 nights. My 8-night experience had several issues that made it far from comfortable for a longer stay. From the start, there were small issues that should have been easily resolved but weren’t. The chair in my room was broken and never replaced. The in-room safe was locked, and when I requested help, I was told that the previous guest had locked it. I found it strange that the hotel didn’t have a master key or a proper way to reset the safe—it’s basic hotel management. There were also a couple of mini cockroaches spotted in the toilet. While I only saw two or three during my entire stay and the room was generally clean, it still points to a lack of proper pest control. A major letdown was the lack of water heaters throughout the hotel. This is a basic amenity, and after checking, I found that all the neighbouring hotels do offer hot water for bathing. It’s quite disappointing and uncomfortable, especially when staying for multiple nights. Breakfast was another area that needed improvement. It’s not a buffet or continental spread as one might expect, but rather a limited Indian breakfast menu. Even when there were only two guests, the wait time was 15–30 minutes for a simple meal. The taste was very good, though, so that deserves some credit. Location-wise, there’s a McDonald’s and a fantastic mandi restaurant called Al Zara just a 5-minute walk away, which was a plus. The staff are generally quiet and keep to themselves, although the receptionist usually greeted me, which was nice. However, the checkout experience really soured my impression. I had a night flight and went to the office during the day, so I checked out in the morning and asked to store my luggage. Shockingly, there was no proper storage room. I was just told to leave my luggage near the small reception counter, which felt extremely unsafe—especially since the receptionist isn’t always there. While they mentioned a CCTV was present, it’s a huge risk if something were to go wrong. Later that evening, I came back to collect my luggage and asked for a toothbrush to freshen up before my flight. To my shock, the receptionist and housekeeping actually discussed whether they should charge me for it—even though I only requested a replacement toothbrush once during my entire 8-night stay. Thankfully, they didn’t charge in the end, but the fact that it was even up for discussion left a bad taste. All in all, while the hotel had some good points like the food taste and room cleanliness, the lack of basic amenities, poor after-checkout hospitality, and questionable service decisions make it hard for me to recommend this place—especially for longer stays.

I booked for three nights but due to a change in my schedule, I only stayed for two nights. However, they still charged me for all three nights. Shouldn't they only charge for two nights if the initial mandatory stay was just one night, and I checked out after two? The hotel told me that because I booked through Trip.com, cancellations or changes weren't possible, and Trip.com told me to contact the hotel. They just kept passing the buck! I will not be using Trip.com again.

Very value for money, staff friendliness could have been better. Food can be slightly improved too. Room size and amenities were good though.

location : excellent many good restaurants around. food : breakfast is below average though spread is good service: though checkin , checkout were smooth, room wasn't cleaned on day 2 of stay. had to request to clean up. overall room cleanliness is average. stay here if you are looking for an option in Whitefield and your budget is <3500

We had a lovely stay at this resort. Best is to have a car to get here. The hotel was very beautiful and lots of greenery. Breakfast was awesome with lots of local cuisine to try. The service was impeccable and of a high standard. The room was large and enough for 3 of us including our teenage child. Everyone was kind and nice. The nature specialist Harish gave us a wonderful talk on kodava people (local folks) and about elephants. He was very knowledgeable and we did this over a bonfire which was lovely. The pool should be warmer during the cooler weather in the evenings especially if temperature control is available. The check in staff were nice but they tried to upsell an upgraded room when we didn’t really need one. We have stayed at countless Mariott properties worldwide and this was the first time someone tried to sell us an upgraded room which I felt was wrong considering that we fit comfortably in our booked room. If u want to upgrade u should provide it as complimentary otherwise don’t try to see something on false pretext as they said we may not be comfortable in our existing booking. Also the bed sheets need to be cleaned better as there were lots of stains. Cleanliness needs to be improved. Apart from this the stay was wonderful and we had a great time. Thanks to all the staff from check in to the buggy drivers to the valet drivers to the breakfast staff. The housekeeping also had a special welcome treat and welcome design in our room. And so kind of the restaurant staff to provide a goodbye cake.

Was there for one night but no complains at all apart from the room given to me was next to service lift which kept going up and down the whole night. Rest was all cool. The bed was nice.

I like for having free access in the gym.The Massage Spa has a nice and kind staffs,they smile and entertain guests unlike in the hotel!!The masseuse named Shashikala is such a kind lady and good whats she’s doing,I gave her a 10/10 ❤️

It was an incredible experience staying in such a well-located place. The convenience and accessibility made everything so much easier, allowing me to truly enjoy and make the most of my time. Being in such a prime location added a special touch to the overall experience, making it not only comfortable but also unforgettable.

I used it in business. Overall satisfied, but Wi-Fi was weak and hindered work. The Japanese restaurant in the hotel is very delicious. The price is a little high.

The location is very good, it is only five minutes to walk to church street and MG road. It is also close to the subway station. It is considered to be the location of downtown Bangalore, so it is highly recommended. The room was very nice and it was clean and clean. The waiter was also unexpectedly welcoming, which was different from what I encountered at other hotels, so it was very pleasant. There is a roof bar on the fifth floor, very comfortable and open-air. The general price of beer. In general, I will choose South Star next time, because I really stayed very happy. In addition, Mysore also has a South Star, I have lived, it is also very good, and the price is very high.