Hotel Dengan Gym di Saint James, Jamaica

The room we had was very spacious and comfortable however, there were small insects in the rooms and the locks on two of the windows were broken. The restaurant service was extremely poor, it took over 1 hour to get our meal order, the portion of food served for breakfast was limited. Hair was on the fruit salad for 2 consecutive mornings. Staff were very friendly especially Mrs Beverly. She was amazing!

This was my first all inclusive hotel experience in jamaica. It was excellent from check in point onwards. All staff members were exceptional, customer service second to none. The variety of food included traditional as well as other selections and was great. If there was a downside it would be the traffic noise that could be head from room 643, maybe a better sound barrier would help. Also even though it is not totally the responsibility of the hotel, they arranged for transportation to the airport, approximately 5 minutes away for which we were charged £37 for 2 people! A better choice of taxi driver who charges a fairer price should be considered. Despite that I would definitely use S hotel again and recommend to others, especially those who only trust the larger more commercial establishments

This was our first time staying at this hotel. The location is in the heart of various tourist attractions and across the street with access to the famous Doctors Cave Beach. The parking was very odd if you have your own transportation do I park acrossthe the street in one ofthe hotel guests designated spots. The is no elevator which the staff took some of our bags up to the second floor. The amenities were accommodating to the small size of the hotel. The beds were comfortable and the rooms were more of a traditional look but still meat our needs. THE FOOD!! The best part was the FOOD. Every meal was delicious with enough options to choose from. I would recommend and would stay at this hotel again.

Repeated guest at this hotel. The hotel is spectacular. The food is amazing. Cooked with Love. The amenities is superb, nightly entertainment top tier. There is something to do every day. The environment is clean and their commitment to an eco friendly environment is unmatched. I would definitely recommend this hotel as a preferred choice. Wait! did i mention the service, it’s like the staffs are handpicked. Courtesy, professionalism, politeness and warmth is just simply top tier. Shout out to Tashana Reservation agent. Big up yourself for an exceptional service. Big up all the staff there. Great team. Love it there.

Everything was more than we expected Staff was very friendly and approachable and was willing to accommodate everything we asked of them. The breakfast was amazing with very good choices. All in all, it was an excellent stay. I will definitely return

The environment was good. On the first day of arrival, the front desk said that there was an event to celebrate the tenth anniversary of the hotel, which must be attended by the family. We repeatedly asked whether consumption was needed and the answer was not needed, but it did not say what the event was. We will meet at the hotel lobby at 7:45 the next morning. When we put our passports in the room, we said that we would not participate anymore. The hotel did not agree, and then took us to the model room, which was their event. Let us do membership. A total of $ 13,900. We refused. In this regard, I have no good impression on this hotel! It is very friendly to the US and Canadian passports, and to the Chinese passport. If you want to go to Caribbean countries for vacation, Cuba is better.

Our stay in Montego Bay for half a month was really amazing and worth every penny. The staff are very friendly, kind, polite and helpful, which expresses our gratitude to us and we generously recommend it to the staff. Some of our favorite things are the cold wet towels on the beach, the fruit kebabs on the beach, and the staff came to clean our sunglasses on the beach. We also appreciated that the bed was rejected and the room was straightened at night. Turndown food accompanied by turndown is also very good. Compared to other beaches and escape bay beaches in the area, the beach is very clean. The breakfast buffet is very good. The food and drinks were very well prepared. This was the best holiday we have ever had.