Hotel Dengan Gym di Aichi Prefecture, Japan

A very satisfying stay. 1. The front desk staff were excellent, very quick and professional with the check-in process. 2. The breakfast selection was rich, though at certain times it could get a bit crowded and require a short wait, but this was a minor issue. 3. The room was spacious, clean, and offered great views of Nagoya city. This definitely deserves a big thumbs up. 4. There's a convenience store just a 2-minute walk away, and Don Quijote is only 5 minutes away, which is incredibly convenient. Every aspect of my stay was great, so of course, I signed up for a membership.

My main goal for this trip was to get some good rest, so I specifically chose a room on the side away from the main road and booked a more expensive top-floor room. Before checking in, I even requested a corner room, hoping to have no neighbors on either side, but the hotel said they couldn't arrange it, which I totally understood. In terms of soundproofing, if you're on the top floor and not facing the road, it's genuinely very quiet overall. With the windows closed, you basically can't hear any outside traffic or even the normal activities of neighbors. The only exception is if there are kids next door running around loudly in their room, then you'll definitely hear some noticeable noise. I experienced that firsthand this time. However, for those who prioritize convenient transportation, this hotel might be something to reconsider. It's not particularly close to a subway or train station, requiring about a 15-minute walk. If you're dragging luggage, especially in summer or on a rainy day, it can be quite a struggle. In comparison, many hotels near stations in Nagoya offer excellent value for money. I chose this place purely for the peace and quiet and the quality of rest. From that perspective, it completely met my expectations. If I visit Nagoya again and my primary goal is still rest, I would likely choose this hotel again. Overall, I'm very satisfied and highly recommend it to travelers like me who value sleep quality and a quiet environment.

This hotel is conveniently located on the 15th floor of Nagoya Station Gate Tower Mall. Floors 9-10 house Bic Camera, and Uniqlo and GU are on the 11th floor, making shopping incredibly easy. There's also a popular restaurant on the same floor that often hosts lively events. You'll even find a pharmacy and convenience store on the same level.

Facilities: The room isn't small for Japan, and it cleverly utilizes every corner. You can open your suitcase without obstructing the walkway. Cleanliness: If you want your sheets changed daily, you can place the change card on the bed. However, there's always a lingering smell in the bathroom and toilet. Environment: Located in the Sakae shopping district, it's super convenient for shopping. You can use the underground mall to reach major department stores when it's raining or hot. The hotel is in the Chunichi Building, and the Montbell store on the 2nd floor offers tax refunds and has a good selection of goods. Service: The front desk staff always greet you when you pass by. The room view is excellent.

We booked this hotel for a last-minute trip to Nagoya, choosing it as one of the city’s newest luxury hotels. Prior to arrival, it was difficult to reach the hotel to arrange spa bookings, and the process took quite some time. Even upon check-in, making spa reservations through the front desk felt complicated, so we eventually visited the spa directly to enquire. The wellness facilities, including the pool and fitness centre, were excellent, though advance booking was required, which could be inconvenient. Service throughout the stay could have been more flexible, especially when our food delivery arrived and the team was unable to hold it briefly at the concierge while we came down to collect it. That said, the location was great for sightseeing around Nagoya.

My stay here far exceeded my expectations. The hotel is located right above Nagoya Station, making transportation incredibly convenient, especially for catching the Shinkansen to other cities. The room was clean and spacious, and the Marriott bed was as comfortable as ever. The high-floor view was absolutely stunning, especially the nightscape. The front desk staff were professional and attentive, breakfast quality was excellent, and the facilities were well-maintained. It's a perfect choice whether you're traveling for leisure or business.

The lobby is beautiful, the facilities are new, and the service is excellent. We enjoyed the hot spring bath with a beautiful view of Inuyama Castle. The only downsides are that there aren't many restaurants or shops around the hotel, and the gym, while pretty, has limited equipment and isn't very practical.

My friend stayed here last year and recommended it, saying that while it's not new, it's very well-maintained. After checking in, I can confirm that's true. Built in 1987 and renovated in 2018, the hotel is indeed well-kept in all aspects. The staff also have an excellent service mindset. For instance, on several occasions, when returning to the hotel, lobby staff would quickly go ahead to press the elevator button for me. When leaving, the doorman and lobby manager would always greet me with a smile.

The hotel check-in is on the sixth floor. There was a bit of a mix-up with my reservation at first, which caused some delays, but once it was sorted out, everything else was very satisfactory. The Nagoya Kanko Hotel is an older 5-star hotel with large and spacious public areas. As is common with most Japanese hotels, Saturday rates are significantly higher than weekdays. They offer smoking rooms (many Japanese hotels are now completely smoke-free). The bathroom was still very well-maintained, and the toiletries were BVLGARI. The breakfast quality was also excellent. The hotel is conveniently located directly across from the airport shuttle bus stop, making travel to Chubu Airport very easy. I would definitely consider staying here again on my next visit to Nagoya.

Heads up! The Nagoya Prince Hotel discriminates heavily against Chinese tourists, terrible experience. I was really looking forward to staying at this supposedly high-end hotel, but from start to finish, the front desk staff clearly treated Chinese guests differently. Their attitude towards us was cold and perfunctory, completely lacking in service professionalism. I absolutely do not recommend this hotel for domestic travelers. When checking in, European and American guests in my group asked questions, and the staff were patient, thorough, and smiled throughout their interactions. But when it was our turn to ask about room types using simple Chinese and basic English, the staff remained expressionless, frequently interrupted our questions, and even refused to use a translation app I was using to communicate. Their answers were perfunctory and sloppy. They even claimed there were no Chinese-speaking staff, despite the hotel clearly offering Chinese service. The contrast was stark and made us feel very uncomfortable. When we tried to give feedback about the difference in service, the front desk showed no apology whatsoever. Instead, they prevaricated and shirked responsibility, completely disregarding our reasonable concerns. As a star-rated hotel with high prices, they should treat guests from all countries equally, but instead, they showed prejudice and discriminated against Chinese guests. The service and hospitality were subpar in every aspect. Paying a high price only to receive a frustrating and upsetting accommodation experience, I strongly advise Chinese tourists planning to visit Nagoya to avoid this hotel. For the same price, there are many other options that respect Chinese guests and offer thoughtful service. Don't fall into this trap.