Hotel Dengan Gym di Aichi Prefecture, Japan

I recently enjoyed a fantastic stay at the Courtyard by Marriott Nagoya Hotel, and I want to highlight some exceptional service that made our visit memorable. Thoughtful Amenities The welcome ice cream for my sons was a delightful surprise. It was a thoughtful gesture that made them feel special and added to our overall positive experience. Duty Manager Mr. Andei Ho One standout moment of our visit was when Mr. Andei Ho, the Duty Manager, came to assist us during one of our evenings at the hotel. Being a Hongkonger himself, he made us feel right at home. When we returned from a day out and needed to store some belongings at the concierge, Mr. Andei approached us and warmly communicated in Cantonese. His friendly demeanor and willingness to help truly made us feel welcomed. Proactive Assistance After our check-out, Mr. Andei noticed us trying to call an Uber in the lobby and proactively offered to help by calling a taxi instead. Given that we had too much luggage, he went above and beyond by marking the pick-up and drop-off locations for us at the Airport Express Station, ensuring a smooth departure. One day, he saw us waiting outside for a taxi and proactively asked a colleague to come over and see if we needed help calling a taxi. Housekeeping I would also like to commend the housekeeping team for their outstanding work. They kept our room impeccably clean and tidy throughout our stay, greatly contributing to our comfort. Summary In summary, my experience at the Courtyard by Marriott Nagoya was fantastic, thanks to the outstanding service from Mr. Andei Ho and the entire staff, including the diligent housekeeping team. I highly recommend this hotel for anyone visiting the area, and I look forward to returning in the future!

Although this hotel isn’t directly next to Nagoya Station, it only takes a 15-minute walk to get there. The guest room is spacious, cosy and clean. A thoughtful touch—the hotel supply steam eye masks and foot masks for guests! All the staff members are polite and warm during our stay. Overall a wonderful experience here. Thanks to the whole hotel team!

This is a local Japanese hotel chain. The facilities are decorated in a Japanese style. Although it opened many years ago, it's still very comfortable overall. The rooms aren't huge, but they have all the necessary functions. For dining, the hotel has buffet, Japanese, Chinese, and French restaurants on the first and second floors, and the quality is consistently good. The location is very convenient, not far from the Sakae shopping district and the subway station. There's also a direct bus from Chubu Centrair Airport (NGO), so everything you need for food, drinks, and entertainment is within reach. The service was excellent. Although there was a slight hiccup where our luggage was taken by mistake after we checked it, the hotel staff quickly arranged to retrieve it, and it didn't cause any delays.

This hotel is super convenient! It's right next to JR Nagoya's south exit – just turn left and take the elevator up. It even connects directly to Takashimaya on the 15th floor. Below the hotel entrance, escalators lead down to floors 12 and 13 which are packed with restaurants. The views are great, and while the room isn't huge, the decor is modern and new. I especially loved the large window! The breakfast was exquisite and delicious, with options like unagi (eel) rice and fried fish burgers.

What a wonderful stay! Although I've visited Nagoya several times, this was my first time staying in the Sakae district. While it's not as convenient for JR access as the area around Takashimaya, I personally think Sakae offers better, more youthful, and stylish shopping than Nagoya JR Station – there's just too much to explore! The hotel itself is very international, and the lobby's design sets it apart from other hotels. It also offers excellent privacy. Check-in was quiet and orderly. The staff spoke fluent English, were quick and very friendly, providing a great comfort after a long journey. The room was thoughtfully designed with many small surprises – I won't spoil them all; you'll have to discover them for yourselves!

The hotel's location is excellent, making it convenient for getting around and shopping. The room was spotlessly clean, the bedding was soft and comfortable, and the soundproofing was good. The front desk service was warm and efficient, and the facilities were comprehensive. Overall, it was a very comfortable stay with great value for money. I would definitely choose to stay here again on my next trip.

Our family trip's hotel experience was excellent! The room was spacious, which was great for the kids to move around. The bedding was soft and clean, and the soundproofing was superb, so everyone slept soundly. Breakfast offered a wide variety of dishes that suited everyone's taste. The front desk service was prompt and responsive. The hotel's location was very close to the attractions we wanted to visit. Overall, it's great value for money, and we'll definitely choose this place again for our next family trip.

The hotel is great, offering a slow-paced, pastoral lifestyle. The breakfast is semi-buffet with a à la carte menu. There's only one restaurant, a mix of Japanese and Western cuisine, and the food tastes good. The coffee, however, is just average. You get a 10% discount if you pay with your mobile phone.

The hotel check-in is on the sixth floor. There was a bit of a mix-up with my reservation at first, which caused some delays, but once it was sorted out, everything else was very satisfactory. The Nagoya Kanko Hotel is an older 5-star hotel with large and spacious public areas. As is common with most Japanese hotels, Saturday rates are significantly higher than weekdays. They offer smoking rooms (many Japanese hotels are now completely smoke-free). The bathroom was still very well-maintained, and the toiletries were BVLGARI. The breakfast quality was also excellent. The hotel is conveniently located directly across from the airport shuttle bus stop, making travel to Chubu Airport very easy. I would definitely consider staying here again on my next visit to Nagoya.

Heads up! The Nagoya Prince Hotel discriminates heavily against Chinese tourists, terrible experience. I was really looking forward to staying at this supposedly high-end hotel, but from start to finish, the front desk staff clearly treated Chinese guests differently. Their attitude towards us was cold and perfunctory, completely lacking in service professionalism. I absolutely do not recommend this hotel for domestic travelers. When checking in, European and American guests in my group asked questions, and the staff were patient, thorough, and smiled throughout their interactions. But when it was our turn to ask about room types using simple Chinese and basic English, the staff remained expressionless, frequently interrupted our questions, and even refused to use a translation app I was using to communicate. Their answers were perfunctory and sloppy. They even claimed there were no Chinese-speaking staff, despite the hotel clearly offering Chinese service. The contrast was stark and made us feel very uncomfortable. When we tried to give feedback about the difference in service, the front desk showed no apology whatsoever. Instead, they prevaricated and shirked responsibility, completely disregarding our reasonable concerns. As a star-rated hotel with high prices, they should treat guests from all countries equally, but instead, they showed prejudice and discriminated against Chinese guests. The service and hospitality were subpar in every aspect. Paying a high price only to receive a frustrating and upsetting accommodation experience, I strongly advise Chinese tourists planning to visit Nagoya to avoid this hotel. For the same price, there are many other options that respect Chinese guests and offer thoughtful service. Don't fall into this trap.