Hotel Dengan breakfast di Cantabria, Spain

Completely recommended hotel, we had double room with outdoor view,very cosy,with modern decoration and the location at two streets of the center,to rise is expensive upwards but on the street there are mechanical stairs that lead you to the street of the The hotel and best the full breakfast with a variety of things. I would certainly stay again and the chic@s of the reception very friendly.

The appartment has a stunning view of the fields. It's very quiet and clean. The large king size bed is super comfortable. ensuite jacuzzi is wonderful. However it's completely isolated from the main hotel so we need to go outdoor for breakfast, restaurant and check out. It's a bit of huzzle because it rained heavily when we checked out. It's hard to manage all luggage, bin bag and umbrella at the same time. Although the appartment room rate is much higher than Hotel Spa Villa, we had less service and amenities. For example, housekeeping was not included so we need to throw our bin bag to the collection point outdoor by ourselves. Hence the Thermal pools are much smaller than Spa villa and was more crowed than a public pool especially during weekend when there were many families and kids. All kids liked to use the adult pools rather than their kid's pool! Not value for money. We requested pack breakfast at 7am on the check out day because we had early flight. One of the staff refused and said they had to follow the restaurant time table which are 8-11am. We asked another lady, Rachel, the next day and she was very kind and helpful, she communicated with the cafe and arranged pack breakfast with egg, coffee, water and fruits for us at 7am. Rachel is wonderful and the hotel need more staff like her who offered the best customer service.

All right!!!!

The hotel is very basic and functional but feels tired overall. The room was clean on the surface, but the floor was dusty; I knelt down to unpack on arrival and my trousers picked up a lot of visible dirt, which suggests the cleaning could be more thorough. The lighting throughout the room is very bright white, which makes it hard to relax in the evenings. There are no softer or warmer lighting options. Amenities are minimal. There was no kettle, cups or basic hospitality tray, which would normally be expected by international travellers. The furniture and fittings feel dated, and while everything worked, the room lacked comfort. The bathroom was clean but very utilitarian, and the overall impression is of an older hotel that hasn’t been fully refreshed. Acceptable for a short stay if you just need a place to sleep, but not somewhere I’d choose for comfort or relaxation.

The hotel is clean and spotless. Spa thermal pool opens long hour from 8am to 10pm which is very convenient. Buffet dinner €18 per person is reasonable and food is good. Breakfast is average, lack of hot dishes. The cafe bar offers some Thai cuisine. They are yummy but very small portions. Me and my husband ordered 3 main courses but were still hungry. We wanted to order the 4th course ”Style Thai beef wok” with an additional bowl of rice and we'd pay for the rice. However the waitress refused simply because a bowl of rice is not on the menu! I suggest the hotel to remove the Style Thai beef wok from the menu if they're not able to provide a bowl of rice to go with it. This is authentic Thai style of eating! Very disappointed ! The cafe service need to improve, too rigid, not customer oriented.

Excellent “four star” hotel, Reception Staff helpful, professional and friendly, accommodation excellent. I do feel to pay an additional car parking charge of 15 euros in their underground garage area is frankly an unnecessary extra for hotel guests… parking in the surrounding streets is difficult. Food was just ordinary if a little overpriced, my Veal Entrecôte was mostly good but in parts tough and chewy, chips nothing outstanding, my advice would be to eat out at the many excellent restaurants in the adjoining street. Overall a good four star accommodation but restaurant is lacking due to average food and pricing just on the verge of being to high for what you get.

The location is perfect, right in the middle of tourist attractions. It's a small city, so no matter where you go, you'll inevitably pass this hotel. The supermarket is also close enough to walk to, which is even better. However, please note that there's no free bottled water.

LOVELY and beautiful hotel WITH A GREAT BUFFETT BREAKFAST FOR A GOOD PRICE. IT OVER EXCEEDED MY EXPECTATIONS. Ana, Antonio and Son's have a wonderful way to treat their clientela. And Merce, the head housekeeper is always on the look to assistance you with whatever your needs are. She's absolutely the best, a real asset to this corporation. My only suggestion is to install safety bars in the bathrooms. But it's a great place to stay, whether itsolo or with fanily .family . Young children will enjoy the swing set on the beautiful garden

A pesar de algunas reseñas malas, todo fue bastante bien. La habitación era limpia y luminosa, con un televisor muy grande y camas cómodas. Tenían la calefacción, que funcionaba muy bien. Solo hubo tres cosas pequeñas que no me gustaron: 1. La ventana estaba un poco rota y no conseguí cerrarla completamente, pero no fue una gran molestia por esta razón. 2. La manta me pareció que olía un poco mal. 3. Preferiría que estuviera incluido un tubito de pasta dental. Pero, con este precio y todo lo bueno, puedo decir que es un buen sitio.

The hotel is located near the city center and it takes about 13 minutes to reach the seaside, which is very convenient. The hotel has unique design and novel appearance. It is located in a residential area and the surrounding environment is not impressive. It is far away from the beach area, but there are public buses to get there, but the fare is more expensive. One trip is already 1.3 euros. Santander taxi is even more expensive, at least 25 euros from the hotel to the airport. The breakfast food at the hotel is of good quality and highly recommended. I stayed for 2 days and went to the city center to visit the beach every day and had seafood lunch and dinner. It was very comfortable and convenient.