Hotel Dengan Gym di Nevada, United States

Excellent room during the exhibition period. The breakfast was very good, felt like a solid four-star hotel. It's also close to the subway, which is great. I would definitely stay here again next time. Parking is convenient and free. The hotel facilities are very new, and parking is free. I always stay here for AAPEX; it's just a few minutes' walk away.

We had a great experience. The room was nice. It did not come with the fridge which most do, but it was clean. The check In and out was easy. We got to enjoy the pool. That was nice overall would stay there again.

Good location, however service for both checking in and check out is slow. There were no amenities in the room, no coffee, no hot water boiler, all is chargeable. You basically get a huge room with toilet and bed. No other facilities, which was quite a rip off for the price. The wall are thin as well, could hear the cleaners outside early in the morning and other guests.

The customer service is horrible. They wouldn’t let us check out one day earlier. And they kept pushing the responsibility around, unable to process our request properly. Highly disappointing experience

This hotel is absolutely fantastic! I stayed in Vegas for 4 days, and I think the Fontainebleau is the best. It's just a tiny bit off the Strip, but the guy at the front desk upgraded me to a room with a Sphere view for free, which was amazing and really made my trip special. The hotel is very new, and everything is super clean. My son accidentally ordered a pay-per-view movie, and when we went to the front desk to see if they could waive the charge, the lady there ended up doing it for us! Very accommodating!

The room was decent, but there were way too many people checking in, probably a two-hour wait. So, I used one of the many self-check-in machines next to the front desk. I selected that I needed parking, and it immediately charged me $22.680 for one day's parking fee plus tax. However, when I checked out, they charged me for three days of parking again. This means I was overcharged for one day of parking at check-in. I emailed the hotel, but they didn't reply. Communicating through Trip.com also resulted in a jumbled mess of a response, mentioning a $22.68 charge for late check-out. Isn't late check-out usually half a day's room rate? The machine at check-in clearly stated this was for one day's parking. If they don't want to refund it, they should just say so instead of ripping me off for a day's parking and giving nonsensical explanations for their accounting mess. I thought a big hotel would be so much better.

We had the best experience of all of our years of visiting Las Vegas this time at Mandalay Bay. The front desk clerk was wonderful and upgraded us to a suite. It was the most comfortable and luxurious room we've ever stayed in. We had a blast at the last river and wave pool. I wish we could have stayed longer!

It is a five star hotel but the glass that they are  giving to guests in rooms are  just disposable cups with no amenities like kettle, coffee, toothpaste,nor bottled water. We stayed for 3 nights and may not be coming back again to stay in this hotel due to poor services. On the 3rd day of stay our  room was not thoroughly cleaned…. Though the resto at the top is the best place to have your dinner  with stunning views of vegas at night. Services and food  at the resto at the top was excellent with the very accommodating Filipino staff headed by Ms . Juvy. ..

Overrated. Too expensive for what it is. Yes it’s nice and it’s an experience because it’s iconic. Very very loud everywhere very crowded. The hotel staff wasn’t really friendly many times not even answering to a good morning, my father is in a wheelchair and there’s an area where you have to call assistance for the lift because there’s no ramp and she questioned me why were we going to that corredor and said the shops were already closed. Housekeeping came in the room before the time whilst my father was in the bathroom and the paper of “do not disturb” was on the door. The bedroom wasn’t really clean for 240€ minimum a night even the floors in the bedroom corridors were full of little trash for hours. no complimentary water tea or coffee. The parking walk until the reception was very stressful with a wheelchair and 3 bags on the email they should say that you can drop off the bags at the entrance. For a five star hotel the bed sheets were crumpled and stained a lot of marks on walls and the chair stained. Bed was very comfortable. The toilet was amazing. The casino staff are very nice. The view is amazing

It was so frustrated and annoyed that when we woke up early in the morning ready to go for a tour to realise that there was no water and no one had ever told us before. A 5 star hotel should not have made an assumption that their guests would not need to go to toilet and flush the toilet nor did the guest need to go out very early in the morning with the need of showering or brush their teeth.