Hotel Dengan Gym di Utah, United States

The hotel was okay, it met standards but there were many small things that made our stay feel less perfect. Upon check in the room was very spacious for a double queen bed room, and bathroom spacious as well. The amenities are lacking a bit, in the bathroom it was just minimal 1 makeup remover wipe and a shower cap and hand soap. It comes with shampoo, conditioner, and body wash but our conditioner was out and stayed empty for 2 days (as I thought the cleaners might notice and refill), until I requested front desk to refill it. In terms of cleanliness some of the towels had some minor stains and the bathroom had rust and brown stains in the bathtub so it didn’t feel super clean. The worst part was that when I entered the hotel the sheets were soooooo pilly and rough, they didn’t feel soft and welcoming as a hotel should have. Those sheets should’ve been thrown out years ago, I wouldn’t even keep sheets like that at my own house they were so worn down, bumpy, and uncomfortable, I asked front desk the next morning if I could please have them changed and got a very sassy and rude response that “usually requests like this should come in before 9AM and it’s not guaranteed that they can be changed” (I requested this around 10AM before the cleaners had even appeared on my floor). I found this response extremely off putting and inhospitable, since it’s not like I caused the sheets to be rough and uncomfortable and was simply making a request to make my stay better and more comfortable, and I also requested it very kindly and didn’t rush them to do anything- just by end of day or the next day so I wouldn’t have to sleep on rough uncomfortable sheets the entire 5 days I was there. They ended up changing them but I didn’t appreciate that kind of reply. 2 days after, the cleaners left their dirty rags, some random extra pillowcases on random surfaces by my personal items on the desk and night side table, It was very careless and unprofessional and who knows where the dirty rags have been, and where those random pillowcases came from if they were clean or not, next to my personal items. They also didn’t finish cleaning the bathroom and there were missing towels and didn’t finish taking the dirty towels out. Moving on, the location was okay but one of the farther hotels from the Zion National Park entrance in the town, I did like the pool and the restaurants nearby. Lastly, for the complimentary breakfast it was basic but good and I appreciated having that every morning before we left for our adventures.

We are a family trip, this hotel is very good, the front desk staff is very warm, the breakfast is very rich, the room is very clean, the parking is very convenient, suitable for traveling with children.

Great Breakfast and Friendly Staff, but Poor Communication on Facilities I have mixed feelings about my 3-night stay. While there were some high points, the handling of basic facilities and staff communication led me to give a 3-star rating. The stay started strong with Jill at check-in, who was incredibly friendly and welcoming. I also really enjoyed the free daily breakfast. it was delicious, and having a machine for freshly ground and brewed coffee was a major plus. The room itself was comfortable, though I did have some technical trouble trying to cast from my phone to the TV. My main issue was the laundry situation. Upon arrival, I was told the machines were out of order and directed to a local laundromat (a 5-minute drive). Unfortunately, that laundromat was constantly full and a total waste of time. What frustrated me most was seeing other guests using the hotel’s ”broken” machines. When I called to clarify, the staff member was quite dismissive, insisting there was an ”out of order” sign on the door. I was staying literally next door to the laundry room and can confirm there was no sign there for three days. A handwritten note only appeared the next morning after my complaint. Being told I was wrong when the evidence was right in front of me was very disappointing. I also noticed that access to the breakfast area seemed uncontrolled. It felt like anyone could walk in off the street and eat, which raised some questions about guest-only security and value. Overall: A decent place to sleep with a good breakfast, but the management needs to work on honest communication and facility maintenance.

We drove from Lake Tahoe to Salt Lake, so it was a long day… thankfully the front desk was very accommodating and said they’d hold our reservation until 4:00am, we arrived a little after 1:00am. The room was adequate, although smelled a little odd (tha A/C?). The continental breakfast was good, but they ran out of waffle mix before my son & I could both get a full waffle. And we were going to hang out at the pool and hot tub until checkout but the pool was closed for cleaning or something… all-in-all a little disappointing, but hard to argue with the $109 pricetag for a family of 4…

This was a nice clean hotel with an easy access parking garage, and very easy to locate

Pleasantly surprised at how nice everything was at the hotel. Checking was quick and friendly. I was given a delicious chocolate chip and walnut cookie after checking in. My room was quiet, clean, large, with a very comfortable queen bed, and a nice easy chair. Their airport shuttle also was available at 4 am, when I needed it. I will definitely stay again when I need to stay overnight near the airport.

Modern an clean, with a nice breakfast, checking in was easy as being preregistered with friendly from desk staff.

If you've ever hiked Delicate Arch at 5 AM, you'll understand! Staying here was incredibly convenient. It's just a 30-minute drive to the park. After our hike, we hurried back to the hotel to catch the buffet breakfast, then checked out and headed off to explore other arches. This plan was absolutely genius! Because once the sun's fully out, hiking Delicate Arch becomes nearly impossible.

The room facilities and sanitation are good, the hotel environment is very good, that is, the room I stayed in was on the second floor, and there was a big machine outside. It was very noisy and there was no way to sleep. Negotiating with the hotel, there was no way to pass the room. The experience is particularly bad

The hotel has free parking. If you rent a car, it is very convenient to return the car to the airport. I called the hotel front desk after I returned Avis' car at the airport. After a few minutes, the hotel's airport shuttle picked me up from the airport. This efficiency is a must in the United States. The room was very fast, the hotel also had a gym and a small swimming pool, which should have some. If it is a rest for one night, it is very suitable to leave the next day. recommend!