With a stay at Waitakere Resort & Spa in Auckland, you'll be 6.2 mi (10 km) from Waitakere Ranges and 9.6 mi (15.4 km) from Karekare Beach. This upscale hotel is 10.7 mi (17.2 km) from Piha Beach and 12.5 mi (20.1 km) from Bethells Beach.
Enjoy a range of recreational amenities, including an outdoor pool, a sauna, and a fitness center. Additional features at this hotel include complimentary wireless internet access, wedding services, and a fireplace in the lobby.
Grab a bite to eat at Waitakere Resort & Spa, a restaurant which features a bar/lounge, or stay in and take advantage of the room service (during limited hours). Cooked-to-order breakfasts are available daily from 7:30 AM to 10:00 AM for a fee.
Featured amenities include express check-out, complimentary newspapers in the lobby, and dry cleaning/laundry services. Planning an event in Auckland? This hotel has 861 square feet (80 square meters) of space consisting of a conference center and meeting rooms. Free self parking is available onsite.
Make yourself at home in one of the 26 guestrooms featuring refrigerators and flat-screen televisions. Complimentary wireless internet access is available to keep you connected. Bathrooms have complimentary toiletries and hair dryers. Conveniences include safes and desks, as well as phones with free local calls.
2024.03.01
On the website one can already see this property is in need of a far overdue renovation. Rooms I mn the original building are not soundproof, have stuff which was common in the eighties and will never return and somehow cannot make up its mind whither target market is. It seems they cater to the elderly, while their guests are younger. Therefor a mismatch. The spa is excellent and so is the food in the menu. However be prepared to eat this wonderful food in an outdated restaurant setting. With a marvellous view of Auckland though. The staff all seem happy to be here, but lack attention to detail. An email sent to me prior to my stay spoke of a road that would be closed on may something, while the booking was made in July for august… furthermore, make sure to clean in top of cupboards in guest rooms too (spiderwebs dust, dead insects where abundantly present). Why is the bar in the cosy fireplace lounge lit up like a cristmas tree which takes away all atmosphere again? And why is the music soo off compared to the atmosphere you would want to create here (and only audible in the reception area by yet again… speakers that date back from the eighties and create a creepy twin peaks like feeling? Just a couple of examples of the many things we saw.. With so much potential it seems only logical that an investor will buy it at make the needed changes in all perspective.
With a stay at Kiwi International Hotel, you'll be centrally located in Auckland, a 3-minute drive from Sky Tower and 5 minutes from Auckland Ferry Terminal. This hotel is 1.8 mi (2.9 km) from Spark Arena and 1.9 mi (3 km) from Eden Park.
Make use of convenient amenities, which include complimentary wireless Internet access and tour/ticket assistance.
Featured amenities include a business center, a 24-hour front desk, and luggage storage.
Make yourself at home in one of the 122 guestrooms. Complimentary wireless Internet access is available to keep you connected. Bathrooms with showers are provided. Conveniences include safes and desks, and housekeeping is provided daily.
SShekhar Karl2024.05.16
**Review of Kiwi International Hotel, Auckland**
During my stay at the Kiwi International Hotel in Auckland, I was greeted by an unfriendly and cold reception from an island woman at the front desk. If it weren't for my pre-paid booking and the exhaustion from a long flight, I would have left immediately. Despite the unwelcoming start, the rooms were comfortable, though the windows were rattling and let in cold air. The hotel's location is quite central, just 100 meters from the lively nightlife of K'Rd and 200 meters from Uncle Man's, the best Malaysian restaurant in Auckland.
With a stay at Abstract Hotel, you'll be centrally located in Auckland, steps from Karangahape Road and Queen Street Shopping District. This upscale hotel is 0.8 mi (1.3 km) from Auckland Art Gallery and 1.1 mi (1.7 km) from Sky Tower.
Relax at the full-service spa, where you can enjoy massages.
Enjoy a meal at the restaurant or snacks in the hotel's coffee shop/cafe. Quench your thirst with your favorite drink at the bar/lounge. English breakfasts are available daily from 7:00 AM to 10:30 AM for a fee.
Featured amenities include a 24-hour front desk, luggage storage, and a library.
Make yourself at home in one of the 158 guestrooms featuring microwaves and Smart televisions. Complimentary wireless internet access keeps you connected, and satellite programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include irons/ironing boards, housekeeping is provided daily, and cribs/infant beds (complimentary) can be requested.
PPengguna Tetamu2024.02.26
TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.
Located in Auckland (Avondale), Roomie Apartment Hotel is within a 10-minute drive of Auckland Zoo and Eden Park. This upscale aparthotel is 6.4 mi (10.4 km) from Sky Tower and 6.9 mi (11.1 km) from Auckland Ferry Terminal.
Take in the views from a terrace and make use of amenities such as complimentary wireless internet access and a vending machine.
Featured amenities include a 24-hour front desk, multilingual staff, and luggage storage. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 87 air-conditioned rooms featuring kitchenettes with refrigerators and ovens. 30-inch LCD televisions with digital programming provide entertainment, while complimentary wireless internet access keeps you connected. Conveniences include phones, as well as desks and separate sitting areas.
PPengguna Tetamu2023.03.30
Booked a last-minute room here at Roomie due to road closures up in Northland and a long day of flying. The price seemed excellent, and the pictures online, whilst a bit vague, looked pretty nice. I did email the place to enquire on Reception Hours, as I was not going to be arriving until late. I was told there was a 24-hour reception, and someone would be on the desk to greet me. Little hard to find the place. Located down a One Way Street by the Avondale Train Station. There was no signage I could see that told me that I even had the right building. It was dark, so there may have been a Unilluminated one, but it was tricky at the time. I pulled up to the gate, which didn't open. It appeared I needed a key card. I double parked down the street and then tried to get in through another gate, which I also found needed a key card. I had to run back to the car and get a torch to be able to read the little sign, which told me I needed to Buzz the Reception who would open the Gate. The Gent at Reception was pretty quiet and disinterested. Sign In was done on those annoying tablet things, where you need to enter email addresses, etc. I went back and got the car to bring it into the Hotel CarPark. Unfortunately, you actually have to pull in, then get out of the car, and Swipe you Key Card to open the gate before jumping in and driving through. The only Car Park I could find was right at the bottom in a very tight corner. Unfortunately, there is only one entrance, so you have to walk back up and past the desk. Unfortunately, no matter what I tried, I could not get the lift to work. It just would not go to the level below. It just kept taking me up and down, but never to the level below reception where my room was. The Gent didn't seem too interested in the problem, just pointing over at the stairs. So I thudded all my bags down the stairs to the lower level. Here, I found there were no signs pointing out where the rooms were. I literally had to wander the corridors until I found my room. It wouldn't be hard to put up a poster, a map, or some signs, pointing out the directions of the rooms. Especially when the reception didn't seem to be detailed in his directions. The room was delightful. It really was. Clearly bigger than the one I booked, I was really taken with its layout and design. The main part had a sofa, small dining table, and a large telly with Freeview, but also ChromeCast. The kitchen was extremely well equipped, with enough stuff to cook a decent meal. Even had a dishwasher to boot! Open the fridge only to find the dreaded UHT Milk, and only 3 little pottles at that. What an absolute letdown. A small bottle of fresh milk just makes so much difference. A large bed lay off to the side. Unfortunately you could not see the TV from Bed, which was a shame. The bathroom was smallish, but it did have a separate toilet room and an amazing shower. Super hot and with generous pressure. A shower you could spend a long time in. There were a sachet
With a stay at Sudima Auckland City, you'll be centrally located in Auckland, just a 4-minute walk from SkyCity Casino and 6 minutes by foot from Sky Tower. This luxury hotel is 0.8 mi (1.2 km) from Auckland Ferry Terminal and 0.4 mi (0.6 km) from Queen Street Shopping District.
Make use of convenient amenities such as complimentary wireless internet access, concierge services, and a fireplace in the lobby. Additional amenities at this hotel include complimentary use of a nearby fitness facility and bike parking.
At Sudima Auckland City, enjoy a satisfying meal at the restaurant. Need to unwind? Take a break with a tasty beverage at one of the 2 bars/lounges. Buffet breakfasts are available daily from 6:30 AM to 10:30 AM for a fee.
Featured amenities include dry cleaning/laundry services, a 24-hour front desk, and luggage storage. Limited parking is available onsite.
Make yourself at home in one of the 194 air-conditioned rooms featuring LED televisions. Complimentary wireless internet access keeps you connected, and digital programming is available for your entertainment. Private bathrooms with bathtubs or showers feature rainfall showerheads and complimentary toiletries. Conveniences include phones, as well as safes and desks.
PPengguna Tetamu2023.02.27
Stayed for a week for an intense work trip and it was really nice to come back to this very clean and comfortable hotel every night. Reception staff were great, especially Shane who was incredibly personable and helpful, he went above and beyond to make sure I had everything I needed.
QT Auckland is centrally located in Auckland, a 5-minute walk from Victoria Park and 8 minutes by foot from Sky Tower. This luxury hotel is 0.4 mi (0.6 km) from Princes Wharf and 0.5 mi (0.9 km) from Auckland Ferry Terminal.
Take advantage of recreation opportunities such as a 24-hour fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite with Mediterranean cuisine at Esther, a bistro which features a bar/lounge. Dining is also available at the coffee shop/cafe. Cooked-to-order breakfasts are available daily for a fee.
Featured amenities include complimentary newspapers in the lobby, dry cleaning/laundry services, and a 24-hour front desk. This hotel has 3 meeting rooms available for events.
Make yourself at home in one of the 150 air-conditioned rooms featuring MP3 docking stations and LCD televisions. Complimentary wireless internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms have designer toiletries and hair dryers. Conveniences include safes and minibars, as well as phones with free local calls.
PPengguna Tetamu2023.05.21
No instruction on where to park on arrival and the 2 spaces in front of the hotel had taxis in them. We had to double park while I ran across the road to query. They told us to just go through into the underground carpark. No valet service. When we came back up to reception with our bags from the carpark, the front desk clerk seemed very uninterested and almost rude. There was no conversation or smiles. We had booked a lovers package and this wasn't mentioned. We got to our room and we meant to have champagne on arrival. I went down to query and it was another, nicer, clerk. She said oh yes, it looks like you should have a bottle and said she'd have someone bring it up straight away. It was nearly half an hour later. I also had to query the breakfast the next morning, which she explained. We ordered breakfast to our rooms which was part of the package, and then when we came to check out the guy at front desk said we had more to pay and had not included the breakfast. Without saying much to us when I explained to him we had a package which included this he looked and then walked off to get our car without telling us this is what he was doing. Your hotel is cute and qwerty, but your staff seriously let's you down and I wouldn't not stay again, nor recommend to friends. Only nice part was the rooftop bar where staff was much friendlier. Otherwise no one knew what they were doing. It kind of ruined the experience for us having a night in town to reconnect away from the kids.
Welcome to Grand Millennium Auckland, superbly located in the city centre with some of the city’s finest dining, shopping and entertainment venues at your doorstep. Whether travelling for business or leisure, you will appreciate being at the very heart of cosmopolitan Auckland.
Grand Millennium Auckland strives to provide you with a superior experience through excellent service and attention to detail. All of the 452 stylish rooms and suites at our hotel, combine smart design, chic decor, floor to ceiling windows for natural light and modern amenities to ensure your comfort. Take advantage of quality facilities during your stay, whether it is enjoying a delicious meal at Ember or Katsura Japanese Restaurant, a cocktail at The Aviary lobby bar or a swim in the heated indoor pool. The hotel offers valet or self-parking options (charged) and is equipped with an electric vehicle charger located on level five of the hotel’s carpark. Unlimited wifi is available to all guests per 24-hour period.
The hotel provides a business centre, business services and versatile conference facilities including 16 modern function rooms and a dedicated event management team to help ensure your event is a success.
Auckland Airport is only 30–45 minutes by taxi from the hotel, and public transport is easily accessible from the hotel. There is an on-site taxi rank to help you get to where you are going in a hurry, and undercover parking is available for hotel guests.
PPengguna Tanpa Nama2024.01.05
Great location and service. Stayed in the M Suite which was incredibly spacious and comfortable. Breakfast was great. Would definitely stay here again soon.
With a stay at Auckland City Hotel, you'll be centrally located in Auckland, within a 5-minute drive of Sky Tower and Auckland Ferry Terminal. This 4-star hotel is 1.5 mi (2.4 km) from Spark Arena and 3.2 mi (5.2 km) from Auckland Zoo.
Take advantage of recreation opportunities such as a fitness center, or other amenities including complimentary wireless internet access and concierge services.
Satisfy your appetite with local and international cuisine at Vie Lounge & Eatery, a restaurant that features a bar/lounge. Dining is also available at the coffee shop/cafe. Buffet breakfasts are available daily from 7:00 AM to 10:00 AM for a fee.
Featured amenities include a computer station, express check-in and dry cleaning/laundry services. Self parking (subject to charges) is available onsite.
Make yourself at home in one of the 150 guestrooms featuring refrigerators and LED televisions. Complimentary wireless Internet access keeps you connected, and digital programming is available for your entertainment. Bathrooms feature showers, complimentary toiletries, and hair dryers. Conveniences include safes and desks, and housekeeping is provided daily.
PPengguna Tanpa Nama2024.03.22
The hotel is in a very good location, which is near the sky tower where you can take the air bus to or from Auckland airport. There are a lot of shops and restaurants near by. The room is clean and with all that we need. The breakfast is very good, especially the croissant😋
Experience the very best of modern luxury at Sofitel Auckland, here you can indulge in a decidedly chic encounter that combines the spirit of our Viaduct Harbour location with the French Art de Vivre.
Sofitel offers tailor-made services and splendid facilities that are stylish and cosmopolitan. Authentic and lively culinary experiences in La Marée, soothing wellness journeys in Sofitel Spa, and exquisitely designed spaces that exude chic design with a hint of the French touch.
The unmistakable influence of fashion has imbued Sofitel with a couture approach to service, from the fine attention paid to the smallest detail, to the elaborate flourishes that enchant and delight guests. As proud “Ambassadors” of l’Art de Vivre around the world, we are committed to delivering hospitality excellence and heartfelt service, in a manner that is tailor-made to you.
Our ambassadors look forward to welcoming you to the new reimagined Sofitel Auckland Viaduct Harbour where you can indulge in life’s joys and discover Where Life Lives!
PPengguna Tetamu2023.02.21
Sofitel Auckland We arrived at Sofitel Auckland 2 days after the drive staying Auckland floods of 28 January 2023. The hotel had been heavily damaged and affected and was not operational. In spite of this we were received and offered sanctuary and shelter while the hotel staff followed some very well executed businesses continuity processes. We were met by Karim the concierge who invited us in sat us comfortably in the lounge and provided drinks while the assistant manage Lucy’s went about sorting out our repatriation to the JW Marriott. Stephen Gould the GM introduced himself to us and advised he had arranged a car to take us the the JW Marriott as the Sofitel was unserviceable. The staff were professional apologetic and polite. We had every confidence they had the situation under control. We felt very safe and comfortable. We finished our drinks and hopped in the car to leave. We felt very grateful for their professionalism and sorry for their suffering. We hope they get back online very soon. We will be back. Thank-you Stephen and Sofitel Auckland you made a stressful situation so much better while you were yourselves enduring a stressful situation.
With a stay at Holiday Inn Express Auckland City Centre, an IHG Hotel, you'll be centrally located in Auckland, just a 4-minute walk from Sky Tower and 7 minutes by foot from Auckland Ferry Terminal. This 4-star hotel is 0.9 mi (1.4 km) from Spark Arena and 3 mi (4.8 km) from Eden Park.
Enjoy the recreation opportunities such as a fitness center or make use of other amenities including complimentary wireless Internet access.
Satisfy your appetite with Italian cuisine at Mozzarella & Co., a restaurant which features a bar/lounge. Dining is also available at the coffee shop/cafe. A complimentary continental breakfast is served on weekdays from 6:30 AM to 10:00 AM and on weekends from 6:30 AM to 10:30 AM.
Featured amenities include a 24-hour front desk, luggage storage, and laundry facilities. This hotel has 3 meeting rooms available for events.
Make yourself at home in one of the 294 guestrooms featuring microwaves and flat-screen televisions. Complimentary wireless Internet access keeps you connected, and cable programming is available for your entertainment. Private bathrooms with showers feature complimentary toiletries and hair dryers. Conveniences include safes and separate sitting areas, and housekeeping is provided daily.
PPengguna Tetamu2023.05.17
Holiday Inn Express is one of my favorite hotels during my 2-week stay in New Zealand. It is located in the heart of Auckland’s cbd area and close to everything (shops, restaurants, bars, harbor). It is a 6-minute walk to the Sky Tower where you can pick up the Airport Express bus for $17 nzd. The hotel entrance is on a significant incline. The reception is on the 2nd floor which you can take either an elevator or escalator up. The cafeteria and small lounge are to the right of the reception desk. Breakfast was the usual scrambled eggs, sausage, ham, toast, yogurt, cereal, fruits, muffins, and other pastries. Due to the high volume of clients the 2 coffee machines were usually low on milk to make certain coffee drinks. I love the room set up. The closet is across of the bathroom and had plenty of room for your luggage. The shower is enclosed in a glass cube with wave designs. A nightlight in the bathroom saved on electricity if you need a little light to move around the room. The bed was comfortable and the a/c worked. The reception staff was kind to let me stay an extra hour past the check-out time for the room that I had with my tour. The room that I booked after the tour was ready early and I got to settle in at 11 am before my afternoon tour. Construction is happening around the hotel with the streets being torn up and a new building under construction next to the hotel. The hotel is well insulated that I couldn’t hear any of the construction.
Semak ulasan daripada pelancong lain untuk membantu anda mencari penginapan yang sempurna
4.6/5
Cemerlang
PPengguna TetamuThis is an excellent place to stay if you're transiting through Auckland airport. Being an exceptionally easy, 2 minute walk from the international terminal means that you're not having to juggle shuttle buses and whatnot. Staff are friendly and attentive, and the rooms have everything you could need for an overnight stay. The whole place feels fresh and new. Highly recommend.
PPengguna TetamuWe enjoyed our time at this hotel. The rooms were clean, modern and quiet. The bed and pillows were very comfy and we felt well rested in the morning.
We appreciated that the room we booked had a smart TV that we could connect to easily and watch the Lord of the Rings. We also appreciated that there was a microwave, small fridge and some kitchen items including a cutting board. The shower was huge with great pressure and the bath products contained coconut oil and smelled great. Only complaint we would have for the room is that the pipes were noisy when the faucet valve was opened a little bit and the glass shower door scrapped against the glass enclosure of the shower.
There isn't much near the hotel but walking 10 minutes in any direction we could find something to do or eat. At check-in they gave us a list of recommended restaurants nearby but we found out the hard way that some kitchens close early in Auckland.
We lucked out and got some World Cup Tickets on our last day in Auckland and were pleasantly surprised that the nearby Britomart Station offered free transport to Eden Park for ticket holders and this is normal for big events in Auckland. We were about a five minute walk from the station and that turned out to be really great. Getting to the airport/to this hotel from the airport is a little time consuming so we elected to use Uber.
CCF-KingFast check in process, complete amenities and comfy room. Express check out and enjoyable stay. Small issue with safety deposit box which keeping error status. Anyway concierge help opening it with key. Problem solved.
Reception was kind and giving my kid small squishy toy. Appreciate this small matter.
Hotel location in tourist area and connected to ******, so many people in neughbourhood with choices of restaurant, bar and mini mart that open till late.
PPengguna TetamuWe began and ended our stay in New Zealand here. My sister and I had stayed here on our last trip to NZ and had been so comfortable we wanted to do so again. When we arrived in Auckland we were given a nice 2 bedroom suite overlooking the park. I think it must have been a handicapped suite as the bathroom was a wet room, which was a little odd, but we got used to it, otherwise very nice. When we checked in again at the end of our trip, a few days before flying home, we were surprised and delighted to find that we had been upgraded to a 3 bedroom, 2 bath penthouse suite. It was huge, with a great view of downtown Auckland and the Skytower. The rooms are very clean and spacious, the beds comfortable, and the little cafe downstairs quite convenient. Buses for Inner Link stop right outside, and it's about a 15 minute walk downtown. New World supermarket is about 5 minutes away. Tip: if walking downtown, go via Halsey Street down to the harbour, you will avoid the hills.
MMelissa MasinaFacilities, location & amenities are good in the studio rooms. Cleanliness was really good, the only thing would be that because there are no windows in the room there is a musty smell every time you enter it, having come from outside. The service would be an area for improvement more so around knowledge. When signing the room contract I was asking the receptionist questions about how to do early check out and what is turndown service but she said she didn’t know much about the contract and didn’t she didn’t advise us that to get a “2nd key” we needed to download an app to gain access to our rooms as we had to use the keycard we were given for powering the room. Also functions on our TV weren’t working so we called the receptionist and he said it should be there, but the HDMI option wasn’t showing. So he finished our phone call with I don’t know, we can’t help you with that, we don’t have a technician. I managed however to work it out using Google.
PPengguna TetamuTotally disappointed in our two night stay here. This premise also goes under the name 'Auckland Airport Kiwi Hotel' and Auckland Airport Kiwi Backpackers', the Backpackers has now been turned into what is called 'Premier studio apartments'.'. When we arrived the lady at reception stated that she had only debited our card for the first night, we were to pay for our second night when checking out. Our 'Premier Studio Apartment' was clearly an ex backpacker room, our lawn view was 2 mtrs of unmown grass which looked straight into the rooms across from us. The room was clean enough but extremely under equipped. We had booked for 3 people, we had 2 towels, 2 facecloths, no hand towel, no tea towel or dish cloth. After the 3rd ask for these items we finally received two extra facecloths to be used as a tea towel and dishcloth, eww! The kitchen had 1 fork, 1 teaspoon, 3 knives and large spoons, 1 glass, no wine glasses. Odd cups and plates of various sizes. There was a microwave and hotplates but no other utensils at all besides the bits and pieces mentioned. No Ice tray. No coathangers. The bathroom light flickered constantly, there was rubbish under the beds, and on further inspection, the fire alarm did not contain a battery. (illegal) On checking out was told that our account had been settled. Inspection of bank account showed that our 2nd night had been deducted two hours after we had checked in and an extra $4.50 had been taken. Asked on their chat window (which is how we booked our stay due to no one answering the phone, ever) and was emailed back, them stating that this extra cost was due to paying by Visa. No mention of this throughout our booking or on their website. Would not stay here again.
PPengguna TetamuSemua aspek hotel boleh diterima, tetapi sila beri perhatian kepada isu bayaran balik
Deposit sebanyak 150 yuan diperlukan semasa daftar masuk. Apabila anda meleret kad kredit anda, anda ditanya sama ada anda mahu berbelanja atau membuat pra-kebenaran.
Semak untuk mengesahkan bahawa tiada potongan kerugian, dan tiada bayaran balik akan dilihat selepas lima hari, hubungi untuk bertanya, mengatakan bahawa operasi gagal semasa membuat bayaran balik, dan tanya saya jika saya mempunyai kad lain
Saya tidak terlalu membantah dan memberikan nombor kad lain, tetapi jelas sekali, kad saya sentiasa mudah digunakan, dan mengapa tidak menghubungi pelanggan jika bayaran balik gagal? Mereka mempunyai telefon dan e-mel
Tetamu yang menginap sila simpan tarikh daftar masuk dan nombor bilik, untuk mengelakkan situasi yang sama, anda boleh menjelaskannya
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