Hotel berhampiran Palomino Esplanade, Auckland

On the website one can already see this property is in need of a far overdue renovation. Rooms I mn the original building are not soundproof, have stuff which was common in the eighties and will never return and somehow cannot make up its mind whither target market is. It seems they cater to the elderly, while their guests are younger. Therefor a mismatch. The spa is excellent and so is the food in the menu. However be prepared to eat this wonderful food in an outdated restaurant setting. With a marvellous view of Auckland though. The staff all seem happy to be here, but lack attention to detail. An email sent to me prior to my stay spoke of a road that would be closed on may something, while the booking was made in July for august… furthermore, make sure to clean in top of cupboards in guest rooms too (spiderwebs dust, dead insects where abundantly present). Why is the bar in the cosy fireplace lounge lit up like a cristmas tree which takes away all atmosphere again? And why is the music soo off compared to the atmosphere you would want to create here (and only audible in the reception area by yet again… speakers that date back from the eighties and create a creepy twin peaks like feeling? Just a couple of examples of the many things we saw.. With so much potential it seems only logical that an investor will buy it at make the needed changes in all perspective.

**Review of Kiwi International Hotel, Auckland** During my stay at the Kiwi International Hotel in Auckland, I was greeted by an unfriendly and cold reception from an island woman at the front desk. If it weren't for my pre-paid booking and the exhaustion from a long flight, I would have left immediately. Despite the unwelcoming start, the rooms were comfortable, though the windows were rattling and let in cold air. The hotel's location is quite central, just 100 meters from the lively nightlife of K'Rd and 200 meters from Uncle Man's, the best Malaysian restaurant in Auckland.

TLDR: no aircon, constant power cuts, paper thin walls.. Where do I start. First off there’s no aircon so the rooms are hot and uncomfortable. There are ducted low speed fans which don’t do much. But the biggest problem is the fact the rooms are on what I believe to be motion sensors or some kind of timers so ALL power turns off every 25 seconds, this is not an exaggeration. This includes the lights, jug, the fan - everything. I stubbed my toes in the dark because the lights turned off while I was walking around, and they wouldn’t turn back on. Showering in the dark due the lights constantly on and off. Good luck making a coffee, showering, watching TV or anything without that being interrupted by constant power cuts which drive you mad. I booked the small room. They look small in the photos but even smaller in person and I felt like I was suffocating, the rooms are tiny so heat up like crazy. The smallest hotel room I’ve ever seen. Also the walls are paper thin so I could hear my neighbours conversations word for word.. even with ear plugs. If there was air con and sound proof walls, I could have put up with the extremely small space. Terrible experience. Don’t even bother with this place. The Abstract had a lot of potential as they have decorated it very nicely but they have let themselves down. It is also in a dangerous area of Auckland central so you will want to make sure you are back in your room by dark, lots of drunk homeless people around. After my first night of zero sleep due to the heat, stuffiness and neighbours chatting, I complained and had my room kindly upgraded to a larger one, but the same issues remained of constant power cuts and no air con in that room too. At least it was a bit cooler due to being larger and an extra window, also had no neighbours.. The customer service was pretty good. There is no parking on site so you have to park in a carpark building across the road. The food in the restaurant was average but has a beautiful outdoor dining area which was the highlight.

Booked a last-minute room here at Roomie due to road closures up in Northland and a long day of flying. The price seemed excellent, and the pictures online, whilst a bit vague, looked pretty nice. I did email the place to enquire on Reception Hours, as I was not going to be arriving until late. I was told there was a 24-hour reception, and someone would be on the desk to greet me. Little hard to find the place. Located down a One Way Street by the Avondale Train Station. There was no signage I could see that told me that I even had the right building. It was dark, so there may have been a Unilluminated one, but it was tricky at the time. I pulled up to the gate, which didn't open. It appeared I needed a key card. I double parked down the street and then tried to get in through another gate, which I also found needed a key card. I had to run back to the car and get a torch to be able to read the little sign, which told me I needed to Buzz the Reception who would open the Gate. The Gent at Reception was pretty quiet and disinterested. Sign In was done on those annoying tablet things, where you need to enter email addresses, etc. I went back and got the car to bring it into the Hotel CarPark. Unfortunately, you actually have to pull in, then get out of the car, and Swipe you Key Card to open the gate before jumping in and driving through. The only Car Park I could find was right at the bottom in a very tight corner. Unfortunately, there is only one entrance, so you have to walk back up and past the desk. Unfortunately, no matter what I tried, I could not get the lift to work. It just would not go to the level below. It just kept taking me up and down, but never to the level below reception where my room was. The Gent didn't seem too interested in the problem, just pointing over at the stairs. So I thudded all my bags down the stairs to the lower level. Here, I found there were no signs pointing out where the rooms were. I literally had to wander the corridors until I found my room. It wouldn't be hard to put up a poster, a map, or some signs, pointing out the directions of the rooms. Especially when the reception didn't seem to be detailed in his directions. The room was delightful. It really was. Clearly bigger than the one I booked, I was really taken with its layout and design. The main part had a sofa, small dining table, and a large telly with Freeview, but also ChromeCast. The kitchen was extremely well equipped, with enough stuff to cook a decent meal. Even had a dishwasher to boot! Open the fridge only to find the dreaded UHT Milk, and only 3 little pottles at that. What an absolute letdown. A small bottle of fresh milk just makes so much difference. A large bed lay off to the side. Unfortunately you could not see the TV from Bed, which was a shame. The bathroom was smallish, but it did have a separate toilet room and an amazing shower. Super hot and with generous pressure. A shower you could spend a long time in. There were a sachet

Stayed for a week for an intense work trip and it was really nice to come back to this very clean and comfortable hotel every night. Reception staff were great, especially Shane who was incredibly personable and helpful, he went above and beyond to make sure I had everything I needed.

No instruction on where to park on arrival and the 2 spaces in front of the hotel had taxis in them. We had to double park while I ran across the road to query. They told us to just go through into the underground carpark. No valet service. When we came back up to reception with our bags from the carpark, the front desk clerk seemed very uninterested and almost rude. There was no conversation or smiles. We had booked a lovers package and this wasn't mentioned. We got to our room and we meant to have champagne on arrival. I went down to query and it was another, nicer, clerk. She said oh yes, it looks like you should have a bottle and said she'd have someone bring it up straight away. It was nearly half an hour later. I also had to query the breakfast the next morning, which she explained. We ordered breakfast to our rooms which was part of the package, and then when we came to check out the guy at front desk said we had more to pay and had not included the breakfast. Without saying much to us when I explained to him we had a package which included this he looked and then walked off to get our car without telling us this is what he was doing. Your hotel is cute and qwerty, but your staff seriously let's you down and I wouldn't not stay again, nor recommend to friends. Only nice part was the rooftop bar where staff was much friendlier. Otherwise no one knew what they were doing. It kind of ruined the experience for us having a night in town to reconnect away from the kids.

Great location and service. Stayed in the M Suite which was incredibly spacious and comfortable. Breakfast was great. Would definitely stay here again soon.

The hotel is in a very good location, which is near the sky tower where you can take the air bus to or from Auckland airport. There are a lot of shops and restaurants near by. The room is clean and with all that we need. The breakfast is very good, especially the croissant😋

Sofitel Auckland We arrived at Sofitel Auckland 2 days after the drive staying Auckland floods of 28 January 2023. The hotel had been heavily damaged and affected and was not operational. In spite of this we were received and offered sanctuary and shelter while the hotel staff followed some very well executed businesses continuity processes. We were met by Karim the concierge who invited us in sat us comfortably in the lounge and provided drinks while the assistant manage Lucy’s went about sorting out our repatriation to the JW Marriott. Stephen Gould the GM introduced himself to us and advised he had arranged a car to take us the the JW Marriott as the Sofitel was unserviceable. The staff were professional apologetic and polite. We had every confidence they had the situation under control. We felt very safe and comfortable. We finished our drinks and hopped in the car to leave. We felt very grateful for their professionalism and sorry for their suffering. We hope they get back online very soon. We will be back. Thank-you Stephen and Sofitel Auckland you made a stressful situation so much better while you were yourselves enduring a stressful situation.

Holiday Inn Express is one of my favorite hotels during my 2-week stay in New Zealand. It is located in the heart of Auckland’s cbd area and close to everything (shops, restaurants, bars, harbor). It is a 6-minute walk to the Sky Tower where you can pick up the Airport Express bus for $17 nzd. The hotel entrance is on a significant incline. The reception is on the 2nd floor which you can take either an elevator or escalator up. The cafeteria and small lounge are to the right of the reception desk. Breakfast was the usual scrambled eggs, sausage, ham, toast, yogurt, cereal, fruits, muffins, and other pastries. Due to the high volume of clients the 2 coffee machines were usually low on milk to make certain coffee drinks. I love the room set up. The closet is across of the bathroom and had plenty of room for your luggage. The shower is enclosed in a glass cube with wave designs. A nightlight in the bathroom saved on electricity if you need a little light to move around the room. The bed was comfortable and the a/c worked. The reception staff was kind to let me stay an extra hour past the check-out time for the room that I had with my tour. The room that I booked after the tour was ready early and I got to settle in at 11 am before my afternoon tour. Construction is happening around the hotel with the streets being torn up and a new building under construction next to the hotel. The hotel is well insulated that I couldn’t hear any of the construction.