The Cubes Ella ★★★

"We had the most lovely stay here! Our room was gorgeous with an amazing view of the mountains and the staff were just perfect. The food was so good (breakfast is hugeeee so prepare to eat well in the morning) and the drive into town took about 3 mins by tuk tuk or about a 20 minute walk. Perfect!"

Suriya Haven Homestay ★★

"A perfect stay! The property is beautiful and, most importantly, very safe and secure. My wife and I felt completely at ease throughout our visit. Clean rooms, great hospitality, and a lovely environment. We would definitely stay here again!"

Jetwing Hoffmann Bungalow ★★★★

"This place is indeed a gem. An experience you must have to enjoy the planters life in the hill side of Sri Lanka. The bungalow comes with a talented cook who can do magic with cusine. From a simple black tea to a delicious dinner, the food experience is so satisfying. Fresh organic ingredients and the best vegetables and fruits full fills your taste buds. The manager, Mr. Gayan Vithanage is very attentive and a great host. The next day we went to hike the world's end and they were kind enough to pack us lunch. Such an amazing experience."

Jetwing Warwick Gardens, A Luxury Reserve ★★★★★

"What a fantastic location! This restored old colonial bungalow, with its beautiful landscaped garden, looks out over surrounding luscious hillsides in the heart of Sri Lanka's tea growing region. Although the hotel is isolated we found that the peace and tranquility it offered just added to its charm. We especially enjoyed eating our breakfast in the sunshine on the front patio accompanied by a chorus of birdsong. The single track approach road from the high road was very bumpy and we were relieved to be told by the hotel staff that they ensured only one vehicle was allowed along it at a time, to avoid two vehicles meeting each other from opposite directions! The staff were very keen to make our stay a pleasant one. The food was tasty and interesting and the room and the beds comfortable. The WiFi was patchy in our room, but we found that it was possible to get a reasonable connection from the living room – because it was closer to the router located in the hallway. The only other niggle we had was a lack of hot water on our first night, but after telling the staff about this the next morning it was quickly remedied."

Dream Cliff Mountain Resort ★★★★

"Very clean, delicious food and very friendly staff Quiet and beautiful environment The perfect place to relax This is my 2nd time I will go again to enjoy this beauty"

98 Acres Resort & Spa ★★★★★

"Secluded hotel in Sri Lankan jungle, away from hustle and bustle of backpackers’ hell"

Mapakada Village - Wild Trails & Lake Retreat - Mahiyanganaya ★★★★

"Our family had a truly wonderful stay at Mapakada Village, and it was one of the highlights of our trip. The hotel is set in a beautiful and peaceful location, with stunning views of the lake and a very relaxing atmosphere. From the moment we arrived until the time we checked out, we felt genuinely welcomed and well looked after. A very special thank you to Mr. Eshwara, who went above and beyond to make our stay memorable. Also thanks to the entire team at Mapakada Village for creating such a wonderful and enjoyable stay.😊"

Wishing Tree Boutique Resort Haputale

Ella Ridge View ★★★

"We have never been to a hotel worse than this in our life! The hotel is in the middle of nowhere - there is NO sign of the hotel name at all. I guess it’s not “nowhere” as it’s right at the construction site (see p1,2 and 3). We did expect the hotel is at a remote location so going ups and downs of dirt trails did not bother us much. However, without any sign of the hotel, we weren’t able to locate it until there were three men walked out from this construction site claiming this is Ella Ridge View. Obviously, we were shocked. After the staff led us to the room, there were more disappointments. The room is so dark even if with lights on. The hotel room is so filthy - one duvet covers with yellow stains and black marks, and the other duvet does not have any cover and it smelled bad. The shower barely worked - the water pressure was very low and the staff cannot fix it! It took 3 minutes to get hot water and the sink tap has absolutely no hot water. The staff tried to change us to three other rooms - they all have the same issue. We were woken up by construction workers start working before 8am (see p5). We had hope for this room as we like hiking and nature. We specifically booked a Mountain View room for our honeymoon. After spotting all these issues, we tried to troubleshooting with the hotel. However, the response we received from the hotel is that we can apply for refund for the 2nd day (our original booking was for 2 nights). This led us with no option but to apply for refund through Trip.com. When we submitted refund application, we were requested to provide evidence. So we took these pictures. You will be wrong to think the above is the worst. The next day, the hotel owner (Lasantha) came to us to explain the refund. However, he was extremely unhappy about our reasons for refund (because we had to submit evidence). My husband said to him “we only did what we were asked to. We thought you come here to offer us an apology. Instead, it seems you want to insult us because you’re angry about the photos in the complaint. We will not even mention this in our review.” We emphasised to him that we don’t care about the refund what we need is a simple apology. Sadly, we did not get that. He was so aggressive to us to the point that we were physically uncomfortable to stay any longer. Please don’t forget we were at the construction site with a couple of his workers). We are still processing the trauma he brought to us. This is definitely not something we’d like to remember when we look back on our honeymoon trip. Please think carefully when you try to book this hotel."