Hotel Manila dengan Bar

The Manila Hotel has an old but elegant and luxurious style. Marble and stone finishing, tall ceilings and a grand piano at the back with a musician playing pleasant music greets you as you walk through the entrance. Lacking points from my personal experience: 1. The carpet floors need to be replaced. I had to change rooms because the first room I got had an unpleasant smell to it (they quickly changed my room after I went to the reception, so it wasn't terrible) and although I didn't notice until the end of my stay, the new room's carpet was frayed at the edges. 2. The night mode of the lights (many switches) completely cuts power to the power outlets. I didn't know and ended up waking up to a phone and power bank with a dying battery and needing to stay in the hotel a couple of hours until they finished charging. Maybe just a warning in the future? The good parts: 1. The service! People are SO accommodating, pleasant and efficient. Reception staff, waiters, bell boys and basically everyone greets you with a smile and tries to solve any problems with utmost focus and cordiality. 2. Traditional pride. Traditional fashion exhibition at the front was a great touch to my visit. The whole place (restaurants, pools, spa, rooms, etc) add to the experience. I could have stayed in the hotel and felt like I hadn't missed Manila's charm. 3. Excellent location. I realised early on that I could literally see every single thing from my ”1 day tour of Manila” from my hotel room. Nothing says great location like this.

Tt was a wonderful experience. The pool area i think they should renovate, make it bigger. Srvice , specially in check in / receptionjst area are all friendly and very accommodating.

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

we booked this trip to celebrate my 18th birthday, me and my friends enjoyed the amenities, the room was cold enough to keep the cupcakes in shape even if there was a refrigerator ( it was cold to the point na parang hotdog kami sa freezer 😆 ) 10/10 overall experience, would definitely book again!

Overall cleanliness was good, but some details weren't cleaned thoroughly enough. 1) Hair in the room 2) Floating debris in the kettle 3) Btw, All the staff were very patient, and the food was quite good. I'll come again next time, I really like it here.

Stayed at Rizal Park Hotel and it honestly felt like stepping into another era—very Somewhere in Time kind of vibe. The building itself has a lot of character, which makes sense since it used to be the old Army Navy Club (built in 1911), and you can feel that old-world charm throughout the property. Location is a major advantage—right beside Rizal Park, near the US Embassy, and overlooking Manila Bay. Great for staycations, especially if you want that sunset view. Convenience stores are about a 5-minute walk away, and food delivery is easily accessible. We booked a junior suite and it was spacious, clean, and comfortable. The bathroom was notably fresh-smelling, which stood out. Bed was comfortable, aircon was cold, and Wi-Fi was fast. The pool area was a highlight—relaxing with a great view of the bay, especially at sunset. The hotel also has a gym and sauna; we were able to use the sauna, which was a nice addition to the overall experience. Most of the staff were friendly, often greeting us with smiles and good mornings/evenings, which made the stay more pleasant. Special mention to Ma'am Jenna from the amenities building—very friendly and accommodating. There were a few instances where some staff didn't greet, but overall service was still warm and welcoming. That said, the building does show its age in some areas. There were occasional noises at night (likely ongoing maintenance or renovations), and some facilities feel dated—TV could definitely be upgraded to a smart TV. We also noticed some ceilings and walls with visible cracks and signs of mold, which could use better upkeep. Breakfast buffet was okay—decent, but not a standout. Overall, still good bang for buck. Best suited for staycations or travelers who appreciate historic hotels with character rather than modern luxury. Would definitely come back.

Located on Ongpin Street, very near to all the popular Chinatown f&b oultlets and opposite to the Minor Basilica and National Shrine of Saint Lorenzo Ruiz (Binondo Church) so you wake up to the sounds of Church Bells. The Hotel is quite dated but clean, would have been a great hotel during those days. Staff are friendly and approachable. Just a heads up; they require a deposit per night. If you have a credit card you can pre-auth. Since I stayed for 1 night, I put 2000 piso cash for deposit. A family who checked in before me had 2 rooms for 5nights, had to put deposit of 2x5x2000piso=20,000piso (325usd).

Thank you for the best experience. It was so nice to be in a hotel where the staffs are very welcoming. ❤️❤️❤️

Our stay at the hotel was so-so. The furnitures looked like they’ve been there for decades and it was a big turn-off. Although their service was pleasant, I can’t say the same for the ambiance of our room.

Just quite run down, so didn’t appear super clean. Really central location for the old part of the walled city but local bar was right outside and quite noisy. Though it did not run too late.