Cari Hotel 3-Star di Manila

Beautiful and large comfortable rooms with a view, Shower pressure was great. Drinking water dispenser at lift landing provides instant hot and cold water. Rooftop dining and kitchen area was adequate and clean. Gym was sufficient for a casual workout on your travels. Nearby Robinsons mall is huge and provides for your dining and grocery needs. Now the location… unfortunately Malate smells like piss. It’s just how the area is. All breatheable air has moved to BGC and Makati. My first day I walked along Taft Ave, the main thoroughfare where the LRT tracks run along, it was unbearable. I suggest if you’re walking to Intramuros or the National museums, turn left coming out of the building and walk down Adriatico or Roxas. It’s less putrid near the bay. Avoid Taft at all cost. The entire team at Lyf I’d encountered, front desk, concierge housekeeping and dining, were all super helpful and smiling always. Bravo, team!

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

I liked that everything in the room was clean. The hotel staffs were accommodating. The location is accessible to the mall and there were few restaurants just few alleys to walk around. If you want to stay near Manila area, I can recommend this hotel.

I had a wonderful stay at this hotel. From check-in to check-out, the staff was welcoming, professional, and always ready to help. The room was spotless, well-maintained, and very comfortable, with all the amenities I needed for a relaxing stay. The location was convenient, making it easy to access nearby attractions and restaurants. Overall, it was a smooth and enjoyable experience, and I would gladly stay here again.

I was upgraded into Standard Room.. The hotel is larger than Eurotel Makati and is perfectly located in the heart of Manila. I was able to sleep peacefully. The air-conditioned room is cold. Highly recommended.

Walaupun kakitangannya baik dan sopan, ia tidak dapat menyembunyikan dan mengabaikan kepentingan kebersihan di dalam bilik. Saya datang dari penerbangan yang jauh & saya menjalani pemeriksaan kesihatan, walaupun mengetahui bahawa saya hamil, saya mendapati ia membimbangkan kerana sebaik sahaja saya tiba, ia tidak dibersihkan dengan betul. Walaupun hotel ini tidak baharu, kebersihan harus diutamakan dan terdapat bahan kimia untuk kotoran dll. Gambar-gambar ini diambil SETELAH SAYA TIBA dan ia membuatkan saya sedih. Saya menginap di sini sebelum ini tetapi tidaklah seteruk ini.. Saya telah menginap di hotel yang berbeza tetapi malangnya ia telah penuh ditempah jadi saya memilih hotel Go tetapi saya harus katakan saya kecewa & saya takut untuk kembali lagi Cadar juga sudah bernoda. Saya paranoid kerana ia tidak dibasuh dengan betul Saya sendiri bekerja di kapal untuk katering, sebab itu saya sedar bahawa perkara ini boleh dielakkan atau diperbetulkan Tetapi pujian untuk kakitangan yang hormat dalam cara mereka menyapa dan bercakap.. Saya juga memberitahu kaunter penerimaan tetamu bahawa bilik lain di sebelah saya bising & dengan sopan meminta bantuan untuk memberitahu bahawa saya tidak boleh tidur. Saya perlu bangun pada pukul 3 pagi untuk membuat persediaan perubatan saya & saya juga melanjutkan penginapan saya tetapi keadaannya sama kebersihan benar-benar perlu diambil serius

Our stay at the hotel was so-so. The furnitures looked like they’ve been there for decades and it was a big turn-off. Although their service was pleasant, I can’t say the same for the ambiance of our room.

Accommodated my change of plans and helped me sort it out. In the end, i got an upgrade! Good location, convenient and near city attractions. Helpful staff. I got a good room too.

They accommodate us well and the room is so clean!!!! Will book again!❤️🤌🏼

So, i came to manila alone. Hoping to have a good time. Spent 28 days in this hotel and explored the surronunding areas. By the end of the trip i met my babae and we where having a good time. Long story short... the hotel was well worth the money, as the view was great and my girl got pregnant. So, its a lucky room i guess too. You pay for all the amenaties. That was one down point but other than that it was fine and i had good nights/late night fun.. come and try it for yourself.