Hotel Manila dengan Spa

The hotel has maintained a classic style and is very convenient.  I however want to advise management to clean the chairs in the restaurant. The backs of most seats where the head rests are dirty and need cleaning.

My stay at Lido de Paris Hotel in Manila was a mix of convenience and areas that could use improvement. The location is definitely one of its strongest points — it’s close to major spots in Manila, making it easy to get around. The lobby and common areas have a classic, slightly vintage feel, which adds character. The room itself was decent, though it could benefit from some updates. The bed was comfortable enough for a short stay, but certain amenities felt a bit dated. Cleanliness was acceptable, though not exceptional. Staff were generally polite and helpful, especially at check‑in. One thing to note is that the surrounding area can be busy and noisy, especially at night, so it may not be ideal for light sleepers. Still, for travelers looking for an affordable stay in a central location, the hotel offers reasonable value.

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

Overall cleanliness was good, but some details weren't cleaned thoroughly enough. 1) Hair in the room 2) Floating debris in the kettle 3) Btw, All the staff were very patient, and the food was quite good. I'll come again next time, I really like it here.

Stayed at Rizal Park Hotel and it honestly felt like stepping into another era—very Somewhere in Time kind of vibe. The building itself has a lot of character, which makes sense since it used to be the old Army Navy Club (built in 1911), and you can feel that old-world charm throughout the property. Location is a major advantage—right beside Rizal Park, near the US Embassy, and overlooking Manila Bay. Great for staycations, especially if you want that sunset view. Convenience stores are about a 5-minute walk away, and food delivery is easily accessible. We booked a junior suite and it was spacious, clean, and comfortable. The bathroom was notably fresh-smelling, which stood out. Bed was comfortable, aircon was cold, and Wi-Fi was fast. The pool area was a highlight—relaxing with a great view of the bay, especially at sunset. The hotel also has a gym and sauna; we were able to use the sauna, which was a nice addition to the overall experience. Most of the staff were friendly, often greeting us with smiles and good mornings/evenings, which made the stay more pleasant. Special mention to Ma'am Jenna from the amenities building—very friendly and accommodating. There were a few instances where some staff didn't greet, but overall service was still warm and welcoming. That said, the building does show its age in some areas. There were occasional noises at night (likely ongoing maintenance or renovations), and some facilities feel dated—TV could definitely be upgraded to a smart TV. We also noticed some ceilings and walls with visible cracks and signs of mold, which could use better upkeep. Breakfast buffet was okay—decent, but not a standout. Overall, still good bang for buck. Best suited for staycations or travelers who appreciate historic hotels with character rather than modern luxury. Would definitely come back.

I recently visited and was impressed by the cleanliness and neatness of the place. The staff were friendly and welcoming, making my experience even more enjoyable. However, some facilities were closed for maintenance and upgrades, which was a bit disappointing. Overall, it's a great spot, and I'm looking forward to seeing it when everything is up and running

It was good experience , me and my daughter enjoyed the sauna and pool, the food was great, the room is clean and well maintained, the service is great and the staffs are accommodating.

Got in our room around 2:30 pm. They seem to be really strict with early check-in unlike most hotels where you can get free early check-in from 12-1 pm. Easy to past time since mall is very accessible. Location is superb. Perfect for Binondo foodtrip. Room is nice for its price, but bathroom shower area can use some improvement. Jacuzzi and sauna area smells and doesn’t seem to be regularly cleaned. Feels unsanitary so we didn’t bother using it even if we wanted to. Wish they had a swimming pool.

My friends stayed here for 4 days and 3 nights. The location is okay, but if you are commuting, you need to walk about 5–6 minutes to reach the jeepney terminal. There are not many convenience stores nearby, but the famous Binondo area is very close. The room itself was okay.

Nice hotel large rooms and confortable bed. Friendly and helpful staff. Rooftop pool was nice but outdoor lights didn't seem to be working. Wifi was hit and miss and did drop out quite a bit which wasnt ideal for booking on flights etc. But the hotel itself was nice and close to shops and the bay.