Hotel Manila dengan Spa

This is my second time this year to check-in this hotel The hotel staff are very hospitable, accommodating and attentive to their customer's needs. I commend Don at the Front Desk who nicely and warmly grant our request that all four rooms I booked on behalf of the delegates be in the same floor. The rooms are all spacious. The breakfast is yummy. Looking forward when all renovations are done

Thank you Diamond hotel for making our stay very satisfying, you make us feel that we are at Home, so happy that we get to have a chance to relax during our day off at work. We really enjoyed our stay and looking forward for another vacation with you with my family 💞

When I entered my shower room it smelled like urine. There were drain flies too. Like everyday the shower room has lots of it. The in-between of the grouts were dirty, and needed thorough scrubbing and disinfecting. The AC was not as cold, mahina. I couldn't request a transfer cause I've already unpacked my stuff. Would be nice if the staff are more polite. Some of them makakasabayan mo sa elevator and doesn't even greet you. Everything else was great.

This hotel is adequate, but slightly overpriced vs. competition. While they have updated the lobby in recent years, from what I can tell there has been little effort to update guest rooms, which are dated vs. other 5 star properties like the Westin. The one differentiating factor this hotel previously had was a great breakfast buffet served in the Pacific Lounge on the 21st floor with floor to ceiling windows that gave a sweeping view of the skyline and the bay. It was carpeted with cushioned club chairs and those soft surfaces absorbed noise and the overall experience was a great way to start your day compared to the crowded and loud breakfast buffets at other 5 star hotels. Well someone decided to spend a lot of money to destroy that experience. They have opened a new restaurant on the first floor that is loud, crowded and gives you a view of 7-11 across the street instead of the bay. I spoke to the GM about this, so he already knows my opinion, but what continues to strike me is his point that the Pacific Lounge is “a premium space” - yes Sir, that’s true and previously it was one that virtually all your guests got to enjoy which is exactly why it was THE difference maker for this hotel. I came back thru Manila for a night on May 15 and was going to try the Sheraton one more time, but it was fully booked. Instead I stayed at the Westin for less money. There was no comparison- the Westin’s rooms have a much higher end finish, their food was better, and the service there was far superior like being provided a welcome drink and the Manager sending fruit to my room with a welcome note. The Sheraton Manila Bay is no longer on par with Manila’s best hotels

The hotel service is superb. No problem there. Swimming pool is a joke. It's not even inside the hotel. It's next to the stage and appears to have been the old place where they held their sea lions. Ginawang pool lng. The rooms are average. Biggest problem is that it hasn't decided if it's a room for kids and family or a honeymoon suite. The shower even when the door is closed leaks a lot of water so the entire bathroom is wet. The most disappointing is the actual Ocean Park. Limited animals and attractions. The show itself is limited to birds and 2 sea lions who do a few tricks for snacks. OK naman un show but the mere fact that they let their audience burn in the hot summer sun for 30min and the show is merely that is severely disappointing. They can't even pay for a good tent cover.

The room is good for the price we paid, my kid going around the hotel safely. And I like most was the Chinese food I eat a lot and shopping a lot. And most of all the binondo church is very near, and for the safeties I saw a lot of police man every around the corner. My husband think not safe to be in binondo but after we stayed in lucky Chinatown hotel he’s happy for the 2 nights and 3 days for being far from home. Probably we will have another staycation in Lucky Chinatown hotel.

An unmined gem. Elegant old-world interiors with checkerboard floors in the lobbies and hallways, intricate wrought-iron railings, and beautiful Spanish tiles and brocade wallpaper in the suites. Some common areas, like the central courtyard, need a little TLC but are quietly lovely with trailing flowers and birds chirping above. The pool is a good size, not overly large, but with a great bay view. Parking is adequate for guests though might be a struggle if there is an event in the 1000-person ballroom. We had a gorgeous, comfortable corner suite with windows overlooking the bay on one side and the park on the other side. The giant king bed was luxurious and a delight to sleep on, and the huge bathtub was a treat for the kids. The hotel cafe has a delicious breakfast buffet featuring different regional dishes, and there is also a rooftop restaurant and bar with a perfect panorama for cocktails paired with the famous Manila Bay sunset. There are some quirky policies though, like the need to pay on the spot for ala carte orders rather than charging them to your room. Also because this is an old building, there is kind of a split floor plan where the hotel has two wings. Each wing has its own suites but only one has direct access to the poolside and spa, so if you're in the other one, you need to pass thru the lobby and transfer elevators to get there. It wasn't a dealbreaker for us, but is something to consider when you book. The best part though was the service. Every person was warm and gracious, and a real pleasure to deal with. Rushdee at the front desk and Prince at the roofdeck took exceptional care of our family during our stay. It is also walking distance to family attractions like the Manila Ocean Park, Museo Pambata, and of course Rizal Park. All in all a memorable and wonderful place to stay in the city of Manila.

Hopefully a working wifi and cable TV should be made available. Staff are courteous and helpful. Upon arrival, was given a room with no shower head and loosed shower valves. It was fixed the following day. Overall, decent.

Located in a small street in Malate, my experience here was quite pleasant. Their rooms have an old fashioned feel to them and I felt that I was in a small hotel in India, 30 years ago! But the air conditioning was good and everything worked nicely. The rooms are not sound proof. So if you have a family with a crying baby in the next room, as I did, it could be a bit of a problem. The staff were very sweet, particularly some of the gentlemen in the lobby and the lovely lady who checked me in at night. I feel bad that I forgot to note her name. Maybe Annette? Since my flight was late, I reached by around 11:00 at night. She was sweet enough to order me a Yummy Pizza from Shakey's nearby, using her app. (God bless her.)

Spent 3D 2N staycation here, family of 4. The room has a 5-star feel. It has everything you need - a sewing kit, hair dryer, flat iron, bath robes, towels and toiletries. The carpeted floor looks clean. I love the classy scent of the shampoo, conditioner and shower gel. The glass drawers are very nice, too. They have a couch that's big enough to be an additional bed. Good wifi connection. We were able to work during our stay. The breakfast buffet is a plus. I was with my 2 kids, 4 and 7. My 4-year old was free, but I had to pay half-rate for my 7-yr old. Hubby and I tried their Romancon restaurant for dinner - very sumptuous food! Had the off-the-bones ribs w/veggies for 550 and super delicious kare-kare for 550, good for sharing. Kids had their all-day breakfast and fries. A lot of convenience stores outside. Food delivery is also allowed. We ordered outside food twice. There's a cute pool is at the roof deck. Self-service towels and toiletries were available. The staff was accommodating and always smiling. Overall, we had a great stay. Highly recommended. We'll definitely come back!