Hotel Manila dengan Sarapan

Overall it was a pleasant experience but for a young couple like ourselves some of the rules seemed like something set in the 1950 with 1950 Fashion 🤣, women are allowed slippers but not men, men can’t show arms 🤣 you’re not allowed to wear formal vest with a modern take on a formal attire but you can come wearing your Pj’s, all these strange rules just to have dinner lol, but good for taking pictures but for the price it’s not worth it, if you want to take pictures you are allowed to just come in from the streets anyway, there are much better hotels for this price the staff are polite but if you have a problem nobody can solve it. The common rooms are beautiful but the hotel rooms don’t reflect that. The staff are very polite.

Beautiful and large comfortable rooms with a view, Shower pressure was great. Drinking water dispenser at lift landing provides instant hot and cold water. Rooftop dining and kitchen area was adequate and clean. Gym was sufficient for a casual workout on your travels. Nearby Robinsons mall is huge and provides for your dining and grocery needs. Now the location… unfortunately Malate smells like piss. It’s just how the area is. All breatheable air has moved to BGC and Makati. My first day I walked along Taft Ave, the main thoroughfare where the LRT tracks run along, it was unbearable. I suggest if you’re walking to Intramuros or the National museums, turn left coming out of the building and walk down Adriatico or Roxas. It’s less putrid near the bay. Avoid Taft at all cost. The entire team at Lyf I’d encountered, front desk, concierge housekeeping and dining, were all super helpful and smiling always. Bravo, team!

We booked a Deluxe Room with a king-size bed at Manila Prince Hotel for our 3rd wedding anniversary celebration (3D2N) for 2 adults and 1 toddler. First of all, I'm grateful that I found a great deal through Trip.com, almost 50% off with breakfast included! As I've mentioned in a previous review for another hotel, I'm generally not a fan of older hotels. However, Manila Prince Hotel pleasantly surprised me. The property is very well maintained and has an excellent location, with popular attractions such as the National Museum, Rizal Park, Fort Santiago, and even Chinatown nearby. What stood out to me the most: The Service The staff were amazing! Everyone was attentive, courteous, and pleasant, from the guards and concierge to the receptionists and room service staff. I could tell they are well-trained and professional. Special shoutout to Sir Ivan for taking such good care of us and even taking the time to play a little with our son. You truly made our day! Another thing I appreciated was how accommodating they were. I needed a needle and thread to sew a piece of clothing, and they were able to provide it promptly. The Buffet Breakfast There were plenty of options, everything we tried was delicious, and it offered great value for the price. The Room The room is definitely old, but it was clean and came with complete amenities. I also appreciated the complimentary items provided, such as bottled water, coffee, and tea, which made our stay even more comfortable. One thing I would suggest to management is to gradually replace some of the older fixtures and items that are already showing signs of wear. For example, the bathroom rubber mat had some mold spots, likely due to moisture, and the toilet paper holder had a bit of rust. Other than those minor issues, we had a really great stay. Highly recommended for families!

I recently stayed at City Garden Suites and would like to share both a commendation and some constructive feedback regarding my experience. First, I would like to highly commend Ms. Zsan for her outstanding service. After being assigned to a room that, while clean, had an unpleasant odor, I approached the front desk again for assistance. Ms. Zsan handled the situation with genuine care and professionalism. She went beyond simply checking the system—she actively coordinated with housekeeping via radio to personally verify room availability. Her initiative, attentiveness, and willingness to help truly define excellent customer service. She made us feel heard and valued, and her dedication reflects the kind of frontline service that leaves a lasting positive impression. On the other hand, I would like to offer constructive feedback regarding my experience with Ms. Acel. As a guest, first impressions matter, and my initial interaction with her during check-in was not very reassuring. When I inquired about the possibility of being assigned to a newly renovated room, I was informed that none were available, without much effort to further check or explore options. This gave me the impression that my request was not fully considered. The following day, when I needed to extend my stay, I spoke with her over the phone and requested an update regarding my concern, emphasizing the urgency as I needed to secure the current room rate online. However, after waiting for around 30 minutes without any callback, I had to follow up myself. During the follow-up, she asked for details I had already communicated earlier, which made it seem like the information was not properly noted or attended to. On the third day, I needed to extend my booking again. To avoid the same experience, I went directly to the front desk. Unfortunately, she was again the one available. Despite my previous experience, I still chose to give her another chance, hoping for a better interaction. However, the experience remained the same. Because of this, instead of extending my stay further, I decided to transfer to another hotel. I hope this feedback is received constructively. Frontline staff play a crucial role in shaping the overall guest experience. While Ms. Zsan demonstrated exceptional service and professionalism, there is an opportunity for improvement in consistency, attentiveness, and proactive assistance. With the right focus on these areas, guest satisfaction can be greatly enhanced.

I traveled to the Philippines to visit relatives. It was my mother's birthday, so we stayed in Manila. Whenever I stayed in Manila, I always stayed at the Philippine Plaza, but as soon as I found out it had closed, I started looking for a hotel. My requirements were that it be located on Roxas Boulevard, have good access to the airport and tourist attractions, and have good security. After searching and reading reviews, I decided that this hotel was ideal. I arrived early in the morning by overnight bus, but they kindly allowed me to leave my luggage before check-in and go out for breakfast. They also made arrangements to ensure a smooth check-in. I had mentioned in advance that it was my mother's birthday, and unexpectedly, a lovely birthday cake was waiting in our room. The room was clean, and the front desk staff provided wonderful service with smiles before, during, and after check-in. However, I was disappointed by the manners and attitude of some guests. Dogs were roaming freely in the restaurant and near the front desk (the website I checked said that pets were not allowed, but the hotel actually allowed them). There were also people walking down the corridors soaking wet. The most shocking thing was that, although we know it was our mistake, my mother's coat, which she had left near the front desk, went missing. It was an expensive coat that she cherished. My mother, myself, and everyone traveling with us remembered losing the coat at the hotel, so we checked with the staff multiple times, but it couldn't be found. It was almost certainly stolen inside the hotel. I don't know if they checked the security camera footage. I have stayed at famous hotels in the Philippines, such as the Philippine Plaza and the Manila Hotel, and five-star hotels in various countries, but frankly speaking, this is not a five-star hotel. Putting aside the manners and morals of the guests, it was a wonderful hotel.

I have a good stay perfect for my business conveniences, the thing that got in me the most is the Conrad charges that they didn’t inform me in this hotel. I have been staying in this hotel for 4 nights and i really enjoy ordering from from grab because i have the free choice to choose my food, on my 4th day i took my food for breakfast down stair and the guard told me to go to concierge for the nonsense fee, i immediately go to the desk to ask for more inquiry, it is totally nonsense for charging this fee and in appropriate, the charge is 50% of your order like wt fuq ? I was so disappointed although they waive it by handling my making sense compliant, i felt this is totally inappropriate and i don’t like the way the morning shift handle the matter especially the guy with glasses. Total low service experience with them Again, if i know this before booking and sign upon check in, my experience will not be like this that is why 2 stars

Stayed at Hotel Sogo Malate for a short training trip. The location was convenient and easy to access, and the room was clean and comfortable for a short stay. The staff were friendly and helpful, and check-in was smooth. Overall, it was a practical and affordable choice for a brief stay in Manila.

Just quite run down, so didn’t appear super clean. Really central location for the old part of the walled city but local bar was right outside and quite noisy. Though it did not run too late.

We had a wonderful stay at the hotel. The room was clean, spacious, and well-maintained, with a comfortable bed and all the necessary amenities. The staff were incredibly friendly, welcoming, and always ready to help with a smile. We especially enjoyed the delicious breakfast buffet and the relaxing ambiance throughout the property. The location was also perfect—conveniently close to key attractions and public transport. Housekeeping was prompt and attentive, ensuring our stay was stress-free. Overall, it was a pleasant experience that exceeded our expectations. We would highly recommend this hotel to anyone looking for comfort, convenience, and great service.

Good stay overall. The staff were friendly, and the room was comfortable. Housekeeping could be a bit more thorough, but it did not significantly affect our experience. We would still recommend this hotel and consider staying again.