Hotel Pantai di Istanbul

Overall a very good hotel. Most impressed by its outstanding service and good food. Stayed in the Yildiz room which faces the street but was very well sound insulated so it is very quiet and peaceful. It was also very well light insulated and perfect for sleeping in. A point to note, there is the actual Ciragan Palace and the new annexe which houses the actual hotel with its rooms, restaurants and facilities. The actual Ciragan Palace houses only about 10 top suites and is used mostly as its meetings and events venue. It is lovely to be able to walk around the Palace and stroll along the Bosphorus on Palace's promenade.

The hotel’s location in the northern part of Istanbul, right on the Bosphorus, is truly excellent. We were offered an alternative two-bedroom room, which sounded promising. However, even though our booking clearly stated that the guests were two adults and one 9-year-old child, the pull-out sofa was not made up with bedding. As a result, we had no choice but to sleep all three of us in one bed. We purchased breakfast separately. Unfortunately, the selection and quality of the food were nowhere near worth the price we paid. A great location wasted by poor attention to guest needs and overpriced breakfast.

A quiet place by the river in the middle of flowers and trees. The wooden mainhouse is as cosy in Summer as it might be in Winter, adorned with a majestic and well worn stone chimney. The garden and deck over the water create an intimate setting with the wonderful Ağva area, between river, forests and the black sea. The staff is friendly and attentive and the service was on point. The food offering covers Turkish basics and they are tasty and plentiful, some western staples are on offer too. The rooms are comfortable enough and each bungalow is hidden in the beautiful garden vegetation, one is even surprised so many rooms can feel so secret in such a small setting. The çay samovar sits by the quiet waterway and is enjoyable all day long with the lazy sway of reeds ruffled by the wind off the sea. Overall a fantastic stay.

Not sure why this is a 5-star hotel. The amenities are just okay and the room has more of a 3-star feel. The AC did not work well - we woke up feeling very hot in the middle of the night even though we set the AC to the lowest temperature. On the last night, water was leaking from the ceiling near the AC which just confirmed our experience. We told the concierge and they just put some towels in the ceiling to absorb the water (as a temporary fix?). Hope they permanently fixed it by now.

It’s a great hotel to stay but honestly there breakfast wasn’t good for 4 stars hotel but it has great sea view overall it’s a good hotel.

Very good location, rooms were clean and service was also very good.

Удобное расположение, достопримечательности в шаговой доступности, маленький уютный отель, нам достался семейный номер с балконом на 1 этаже, уборка ежедневно, завтрак однотипный, но голодным не останешься ( яйцо,сигара бёрек, сыр,колбаса,овощи,печенье,фрукт),кофе растворимый из аппарата,чай,сок. Отзывчивый,милейший персонал. Номера ,мебель и сантехника немного уставшие,но в рабочем состоянии. Прямо под окнами( балконом) проходит ж.д и автодорога,.возможно на этажах выше 1-го слышимость ниже. Наличие балкона с видом на море для вечерних посиделок прекрасный бонус. Завтрак на террасе с красивым видом .В целом приятное впечатление.

В целом отель неплохой. Понравился номер, из которого открывался шикарный вид на набережную и море, кровать очень удобная. Бассейн на 7 этаже. Вообщем всё хорошо, но есть нюансы. Для меня путешествие и отдых - это не только хороший отель, но и улыбчивый персонал. Здесь с этим проблемы. К персоналу лишний раз обратиться неудобно, кажется, что ты их напрягаешь своими просьбами и вопросами😅 Уборка номеров тоже оставила некоторое недоумение: видно было, что заходили и начали убираться, но что-то их отвлекло и не закончили: одну кровать застелили, вторую нет, полотенца поменяли, пол не помыли/не пропылесосили, воду не добавили (при заезде было 2 бутылки по 0,5 л. Хотя допускаю, что, возможно, это они были в качестве комплимента). Халатов в номерах нет, полотенец тоже не хватает: у нас было 2 полотенца для рук, 1 среднее и одно большое - странный набор для 2х взрослых. Отель мне понравился, даже несмотря на нюансы, но это точно не 5 звёзд🤷♀️

Hotel staff was super friendly and helpful. Hotel room was good but it’s a bit noisy. Maybe hotel can further improve the noise isolation in rooms. I’ve preferred this hotel mainly due to perfect location at the heart of Ortakoy. Thus, I could take pictures of iconic Ortakoy Mosque with Bosporus bridge on background. In addition, there’s Michelin restaurant just next to hotel and you can also enjoy baked potato or other cheaper options in just 2 minutes walking distance with a very nice sea view. Moreover, I’d suggest you to have a cup of tea at four seasons hotel and visit Yildiz Palace and Besiktas carsi which are all at walking distance to hotel.

Konumu,temizliği ve kahvaltısı ***et iyiydi.Otel girişimde Duş başlığında sorun olduğunu belirtmeme karşın,bu sorunum giderilmedi.Bu tarz aksaklıklar her işletmede olabilir.Daha hızlı dönüş sağlanırsa, çok güzel olur