Penginapan yiju di Beijing

Booked the suite room for a family trip. However the room was filled with cigarette smell and the whole corridor was also filled with cigarette smoke. It was balant that smoking was taking place in rooms which are non smoking. When asked if the receptionist can help change the room, there was unfortunately no other suite room, and they do not allow simply to change the room booking to 2 separate rooms. The staff actually told us to cancel our booking and rebook 2 separate rooms. First of all, the room was not acceptable as we tried staying in the room for 10 mins and we all had our throats soar. And rebooking at last minute would mean that I am paying a higher rate and I will get a penalty from Trip.com. when we insisted that the issue is the room and we are not going to cancel our booking, the staff said we can stay for one night and book other hotels. This was zero service recovery which is unacceptable The staff contacted trip.com and the service agent got in touch but the ”arrangement” communicated to the trip.com team was not the same as what we were informed. Fortunately they allowed us to stay the first night in 2 rooms that were better in ”smell” condition. On the 2nd morning, we spoke with the manager and it was much better as he committed to trying to get the room cleaned up and removing the odor. We appreciated the efforts and when we came back the suite room was really better and we accepted to move in to it. Unfortunately the cigarette smell did reappear, we thought it was from the corridor, so we had to put a wet cloth at the entrance door to stop the gap and have the window open and toilet exhaust fan on th whole day. However after a couple of nights we realized the room still has smoked smell, so we concluded it was also in the ventilation system, as one room in the suite does not have any windows and only the Aircon/ventilation system was pushing air into the room. If you cannot take cigarette smell like us, then be prepared to request to change rooms when you do get a bad one. Aside from the first-day ”amazing” service and cigarette smell filled room, I have to admit the location of the hotel at TianQiao road is fantastic, it is near to the metro and the Temple of Heaven. There is also ahos selling baos and dumplings, pastries, a restaurant selling noodles and Peking duck too. It is also on walking distance to other locations with good food. Recommend for it's location, and if you are perfectly fine with smoking even though it's a no smoking room. For families with children, may be a challenge if you get the suite and stuck with the cigarette smell as there seems to be only 2 suite rooms in the hotel.

Saya menempah bilik business king, dan biliknya agak selesa—tidak terlalu kecil, katilnya cukup besar, dan bilik mandinya agak luas dengan tingkap dan pengudaraan yang baik. Pengangkutannya mudah; ia bersebelahan dengan stesen kereta api bawah tanah, terdapat restoran di tingkat bawah, dan pasar raya berdekatan, memudahkan membeli-belah. Terdapat juga bilik dobi, yang agak mudah untuk penginapan 6 hari saya. Satu-satunya kelemahan ialah kekurangan pemanas; saya tertanya-tanya bagaimana keadaannya pada musim sejuk. Saya pasti akan kembali jika sesi latihan saya yang seterusnya adalah di Fangshan!

The stay was very enjoyable, the service was superb and the staff was very friendly and helpfu! On my first night there was a power outage, and immediately I was offered another room. Thank you very much!

I got there early that morning , with a lot of baggage but the guy at the reception was awesome. Smiling face and help everywhere . I love it and the price is reasonable Will stay there time am in Beijing but will suggest they add airport pick up and drop off during summer time.🥰🥰🥰🥰

This hotel is tucked inside a small complex just off the main road. A 24/7 mini-mart sits right before the reception, handy for late-night snacks. The receptionist (a friendly lady) was welcoming. While the walls are thin (neighbors’ conversations were audible), the stay was decent overall.

I stayed for 4 nights and absolutely loved it. The hotel is really good. From the moment I arrived, the staff was friendly and caring. They even have an excellent translation device, which was super helpful. You can also leave your luggage for safekeeping if needed, very convenient. The rooms are comfortable and well-equipped with everything you need. Housekeeping is regular and does a great job. The bathroom has a spacious shower, and the air conditioning works perfectly. The hotel is surrounded by plenty of cafés, shops, and a shopping mall. The best part: it's only a 4-minute walk to the metro, and it's on a very convenient line that goes straight to the city center. Completely satisfied with my stay. 5 stars!

Enjoyed staying and book again to stay after great wall trip Super convenient,they are very obliging and helpful.Breadfast has many varieties.

房間大小適宜，整體乾淨整潔，配套設施齊全，服務態度極好，臨時換了房間，服務員幫我整體搬了行李，好貼心! 整體性價比超高！董經理服務周到，主動幫我協調行李的擺放位置，後面還幫我借用下板車，，贊一個，

離地鐵很近 前台服務好 每次出差優先如家，果然沒有失望。房間打掃得很乾凈，物品齊全，佈局簡約舒服。前台工作人員專業耐心，辦理手續速度很快。房間隔音可以，晚上休息不嘈雜，睡得安穩。熱水穩定，wifi流暢。周邊吃喝玩樂方便，價格實惠。連鎖酒店品質穩定，住得安心，值得推薦，下次再來！

It was a very nice, small room, clean, and the service was kind and very good too