Hotel Mewah di Beijing

"From the service and hygiene to the facilities and environment, it's almost impeccable – definitely in my personal top three hotels in Beijing. The five-star rating is truly deserved; the hotel didn't even ask for it (it's rare these days for hotels not to actively solicit positive reviews). The 24-hour in-room breakfast service is fantastic, and the portions are quite generous. However, personally, I think the quality of the dishes could be improved a bit (it's not bad, I just had high expectations, though most hotel breakfasts in Beijing are pretty standard). Elevating it would make it more fitting for Bulgari's standards. Due to limited time this trip, I didn't get to experience many of the hotel's facilities. I hope to have the opportunity to try them all in the future. Overall, the stay was excellent, and I highly recommend it to anyone visiting Beijing."

"This is the second Mandarin Oriental property I've stayed at by myself this year. The view of the Forbidden City from the Mandarin room is even more breathtaking in person than in photos or videos. The room was almost flawless, except for a slight odor from the bathroom. The service provided immense emotional value, with many delightful surprises. On my first day, several staff members already knew my surname, and my deliveries were brought directly to my room by staff. The soft drinks in the minibar were unlimited, and I also received a complimentary bottle of champagne and welcome fruits. During turn-down service in the evening, I was given a sleep spray, and the bath salts were different scents on both nights. Breakfast was a buffet combined with a la carte options, and every staff member provided excellent service. I had a meal at the Chinese restaurant, but unfortunately didn't get to try the steakhouse. The bar staff were also very enthusiastic and gave me a tour of several of the private 'yurt' rooms. Before checking out, Cassie and Mavvin at the front desk not only applied the deductions for my stay but also gave me a small gift. The spa was also good, though the pool was a bit on the small side."

"I always thought I had plenty of time to stay here since it was so close, but then I suddenly heard it was delisting and decided to visit. The location is impeccable, part of the Summer Palace. Winding paths lead to a small red wooden door, which opens directly into the Summer Palace – this is Aman's most luxurious feature. The service is also noteworthy; aside from a few individuals who were a bit cold, which is understandable given the changeover. Both the guest rooms and public areas are well-maintained, and the cleanliness is excellent. Today must be the delisting day. There's definitely a sense of regret. Best wishes."

"Staying in Mandarin Oriental Qianmen was truly amazing. The whole team plan well to implement exceptional customer service and share the beauty of their property. I'd like to particularly mention some of your staffs ”Marcus” who cared so much about us from the beginning to the end, ”Eathen” the butler who was very professional during the room tour. It was our 2-year anniversary trip and they prepared our room very nicely. Next morning, we had a really joyful breakfast time with ”Wujoon Lee” and the chef ”Ping” Each menu of breakfast was top-notch. Every ingredient was very fresh, high quality, and full of authentic flavors(The Olive oil and Balsamic🫶). We loved Chef Ping's delightful energy and spirit! They were so friendly, and we even took a walk together with Wujoon after breakfast. He showed us other restaurants and beautiful ballrooms and shared many interesting stories regarding the property. It was a very pleasant conversation. I'd also like to mention one bell boy staff(sorry, couldn't pick his name up.) who came to pick up our luggage! We needed more time for packing, so he had to wait for another 10 minutes outside and took our luggage. I was supposed to meet him at the lobby because we wanted to take some more last-minute photos of our beautiful room before we leave. It was raining. After another 10-15mins, we went out and were surprised that he was waiting for us in front of our door without telling us. He just said it was raining quite heavily, so he thought it was better we take the buggy to go to the lobby. He didn't tell us because he didn't want to push us at all and make us hurry. He was very thoughtful, and I was very touched. When we reached lobby, many staffs waiting for us to say good bye, and I was told that the hotel car was prepared for my next destination.(Bvlgari hotel) I was surprised because I was supposed to grab the cab. Marcus gently offered me to take the host car for my convenience with this kind of weather. I really don't know what to say, and I felt like the Mandarin Oriental Qianmen treated me like their family. It was definitely beyond my expectations. All the staff have been very helpful, professional, and attentive. During my way to Bvlgari Hotel, I found out that the driver doesn't use the navigation. I asked him, ”Do you know where we are going?” He said he knows all the locations of every 5 stars and higher grade hotels. What a gentle and professional driver! There are always some reasons to come back! For me, the reason to come back to this property is definitely people and the breakfast, lol. The personnel of this property are absolutely the assets! The quality of service delivered by them during my Beijing trip has convinced me that I can always rely on this hotel for the home-away-from-home feeling. See you again!"

"Service: Absolutely fantastic. Every staff member was incredibly proactive, always anticipating needs and resolving issues efficiently. They were quick to adjust plans, which made my stay very pleasant. They offered a different 'goodnight soup' each evening; it was a shame I was always too full from dinner to try it. I really loved the complimentary xiangyunsha pouch. Food: I tried both RB and Rongfu Banquet meals, and they were exceptionally delicious. The fruit quality was excellent. I returned to my room stuffed every night; the portions were quite generous. The environment was quiet, and breakfast hours were long, extending until past 1 PM. While the selection wasn't huge, the taste was great. I highly recommend the rice noodles. Room: The cleanliness was top-notch. The room itself was beautiful and very artistic, with a view of the distant mountains. Sitting in the courtyard in the morning listening to the birds was very relaxing. The overall environment was quiet, though the view wasn't as expansive as I'd hoped. The hotel offered a few small activities, which I enjoyed and found pleasant. I also appreciated the policy of not allowing children under 12 or pets. Now for a few minor drawbacks: Considering the holiday pricing, the room structure felt a bit small; it was long but not wide enough, making the living space slightly inadequate. The shower and bathtub frequently dripped, which sometimes disturbed my sleep. We didn't particularly like the visual effect of the wall behind the shower when the lights were off at night; it felt a bit uncomfortable. Also, the duvet made noise when turning over, which affected my sleep."

"The location is excellent and very convenient. Wangfujing Commercial Street is just a few steps away, and various public transport options are also very close. The hotel is an older establishment, and the overall facilities feel a bit dated. However, it's kept very clean, and the decor is quite nice. The housekeeping is meticulously done, which I absolutely commend. The only thing that fell below my expectations was the service. The Peninsula is considered an established luxury five-star hotel. Compared to other brands in its category, the service here was genuinely a bit disappointing. Perhaps the hotel caters to many international guests; from the concierge to the front desk and even the manager, everyone seemed busy chatting with foreign guests. That's fine; I'm not much for socializing myself. However, regarding room assignments, I had repeatedly communicated with the Ctrip customer service beforehand, requesting that our rooms be close together or at least on the same floor. Although they did eventually arrange it, my and my parents' rooms were at opposite ends of the corridor, in different directions from the elevator, which was incredibly inconvenient. My mother has difficulty walking, so it was almost impossible for us to walk back and forth to exchange things. I tolerated it, assuming they were fully booked. Then, my own room turned out to be a connecting room. Why weren't we informed that this was an option? Oh well, I continued to endure. Until the last night, when a family with a child clearly checked into the adjacent room, immediately highlighting the terrible soundproofing of the connecting room. It was so bad that my son thought I was talking to him when the neighbors were speaking. I let it go during their afternoon nap, but they were still chatting loudly into the evening. It's not their fault; people need to talk. But assigning a connecting room like that is truly inhumane. I couldn't take it anymore and called ”room service,” explaining that we were about to go to sleep and that I didn't know how they could ask guests to be quieter, as it's their right, and they weren't having a party; it was simply poor soundproofing. He said he would relay it to the duty manager. And then, nothing. I even thought they might have quietly resolved the issue without disturbing me further since it was late. But I checked out early the next morning and was already in Shanghai. No one ever reached out to offer an apology or explanation for this matter. It just felt like: it wasn't important? If it were a four-star or regular five-star hotel, I'd probably be okay with it. But you're The Peninsula! Sigh. Disappointed."

"This was my first stay at Rosewood, and honestly, after reading some online reviews, I didn't have high expectations. But this visit truly surprised me! First, they called the day before to confirm my needs, and a butler even reached out in advance, which made me feel valued. Second, from the moment I arrived and stepped out of the car at Rosewood, I genuinely felt the exceptional service. Helping with the car door and luggage were just the basics. Every concierge staff member, male or female, greeted me with a smile, making me feel welcome. Check-in was quick and efficient, and the front desk lady was lovely. Even when waiting for the elevator, someone was there to open the doors for me. The room design at Rosewood is also genuinely beautiful, with great lighting, perfect for photos. The facilities were all well-maintained and didn't feel old at all. Breakfast had a good variety, and the yogurt was delicious. Finally, a big thank you to Lucas and Lynne for upgrading my room – their service was incredibly thoughtful! I'll definitely choose Rosewood again next time I'm in Beijing."

"This stay was absolutely perfect! Upon arrival, Mika greeted me warmly and guided me through the check-in process, making me feel welcome instantly. There was a slight noise from the air conditioning during my stay, and when the duty manager, Terry, found out, he promptly arrived, professionally troubleshooted the issue, and resolved it efficiently. His communication throughout was patient and meticulous, which put me completely at ease. After check-out, Mia proactively followed up to inquire about my experience, demonstrating incredibly thoughtful service. From the initial greeting to problem resolution and post-stay care, every staff member showcased exceptional professionalism and a strong sense of responsibility. The hotel's attention to detail and teamwork left a deep impression; they truly put the guest first. Five stars are well-deserved, and I will definitely choose this place again in the future! Highly recommended."

"Staying here felt just like home, with thoughtful and attentive service. The location is super convenient, right at Dawanglu Station on Metro Line 1. Downstairs are China Central Place and Beijing SKP. You can even get a distant view of China Zun and Gemdale Plaza from your room. The room itself was clean, tidy, and had high-standard facilities."

"The hotel facilities are very new, the mini-bar offers complimentary drinks, and the bedding is quite comfortable. It has a smart toilet and a separate WC, all well-maintained. The room offers views of the art museum. The service attitude is good, and they handle issues effectively. The hotel is conveniently located right above a subway entrance, making it super easy to get to the National Exhibition Center by metro. There's a spa on the 5th floor offering Guerlain services, which I found a bit overpriced, but it's still convenient for unwinding after a long day of sightseeing."